For Christmas Day this place was pretty busy. Everyone who worked here was very nice and helpful though. Due to them being so nice I will be going back. They did mess up my sandwich but were happy to fix it for me.
Atmosphere: 4
Food: 3
Service: 4
Ashley Bosse
There's a really neat looking gift shop not collaborating with DD almost right in the DD. I didn't have time to check it out but it looked beautiful. Definitely a unique dunkin.
Atmosphere: 5
Food: 5
Service: 5
Beverly Nelson
Purchased 2 blueberry muffins and I must say, these were the worst I have ever had. My husband agreed and we threw them away.
Atmosphere: 5
Food: 3
Service: 5
Don Combs
Today they was very quick. Got everything right.
Food: 4
Service: 1
Red Killah
Food was fine, drinks usually have to be remade, but I don’t like coming here for the main fact that there’s poor communication and set stations which causes confusion amongst the staff, not to mention the fact that certain employees spend too much time talking down to the rest of the staff on top of making fun of people with disabilities to really pay attention to what’s going on, not cool
Atmosphere: 1
Food: 4
Service: 2
LORD GHAMA
By far the worst establishment in the whole webster area, it consistently make food incorrectly.I've given them chance after chance.And they continue to fail.They basically don't know what's on their own.Menu, you repeat items, names.And they cannot tell you what it is.Three times they gave me the incorrect order.Or didn't make a complete sandwich?And they tend to not make your coffee.How you ask for it
Atmosphere: 1
Food: 1
Service: 1
Tim Bradley
Awesome people
Atmosphere: 5
Food: 5
Service: 5
Susan Tessicini
America runs on Dunkins and so doesn't Framingham! Go get yours now!
Atmosphere: 5
Food: 5
Service: 5
Hannah Donohue
Thanks for burnt bacon bits (barely none) and the tablespoon of cheese .
Moeed Aslam
My orders are always made in a rush when it’s not busy, which results in poorly made drinks. For instance, when I order a large size of matcha, they give me a frothy cup, half of which goes down. The drinks don’t resemble the pictures, where is the cream or anything like the second picture?
Cutting hours on my favorite service person 🫤. Not happy with service from all others. I mean it's an ok place, I have to speed through at night to get to work & Kayla knows my order by heart, & it's not an easy one. Others try but I honestly don't think they have the experience, or they lack the training. I talk to others at work & they get the same type of service from her!! She's great!!! I just need to find a new one that can get my order right!! Wish ya luck Kay!!
Atmosphere: 1
Food: 5
Service: 1
Shawn an Ashley
Stopped there again after a long & horrible work week...However my wife & I"s fav Dunkins worker Kay(our nickname for her) makes our lives so much better!!! You know it really does make a huge difference when the person that's making your order and food is always positive or has a positive perspective on everything! We often go out of our way on the night she is working to go to this Duncan's en you need to vent for 30 seconds ?
Parking: It is in a great spot on the corner of Thompson and Lake Street and Webster but there really is only about three regular parking spots to the store with one handicap. Across the parking lot there's about three or four spots but who wants to walk across an entire parking lot? Definitely has to do with the store itself and nothing with Duncan's that's why they have a drive-thru ✌?
Atmosphere: 1
Food: 4
Service: 1
Jeff Kostrzeba
I went to the drive through there and ordered my wife a Large ice coffee. They gave me a medium ice coffee & charged me for a large. I don't drink ice coffee. But when they handed it to me. It looked much smaller than what my wife usually gets when she orders a large. She wasn't with me. But she told me that wasn't a large when I brought it home. The sticker on the side of the cup said Large. I was charged for a large. But it was a medium. Because we went to another Dunkin Donuts location later that day & I saw the difference.
Service: 3
Patricia Comley
I always like going on a Thompson road run because it's after church and I get to sit in comfortable chairs.Enjoy conversation that I can catch up with my granddaughter from the week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich
J. Douglas Morrison
I went to the drive through there and ordered my wife a Large ice coffee. They gave me a medium ice coffee & charged me for a large. I don't drink ice coffee. But when they handed it to me. It looked much smaller than what my wife usually gets when she orders a large. She wasn't with me. But she told me that wasn't a large when I brought it home. The sticker on the side of the cup said Large. I was charged for a large. But it was a medium. Because we went to another Dunkin Donuts location later that day & I saw the difference.
For Christmas Day this place was pretty busy. Everyone who worked here was very nice and helpful though. Due to them being so nice I will be going back. They did mess up my sandwich but were happy to fix it for me.
Atmosphere: 4
Food: 3
Service: 4
There's a really neat looking gift shop not collaborating with DD almost right in the DD. I didn't have time to check it out but it looked beautiful. Definitely a unique dunkin.
Atmosphere: 5
Food: 5
Service: 5
Purchased 2 blueberry muffins and I must say, these were the worst I have ever had. My husband agreed and we threw them away.
Atmosphere: 5
Food: 3
Service: 5
Today they was very quick. Got everything right.
Food: 4
Service: 1
Food was fine, drinks usually have to be remade, but I don’t like coming here for the main fact that there’s poor communication and set stations which causes confusion amongst the staff, not to mention the fact that certain employees spend too much time talking down to the rest of the staff on top of making fun of people with disabilities to really pay attention to what’s going on, not cool
Atmosphere: 1
Food: 4
Service: 2
By far the worst establishment in the whole webster area, it consistently make food incorrectly.I've given them chance after chance.And they continue to fail.They basically don't know what's on their own.Menu, you repeat items, names.And they cannot tell you what it is.Three times they gave me the incorrect order.Or didn't make a complete sandwich?And they tend to not make your coffee.How you ask for it
Atmosphere: 1
Food: 1
Service: 1
Awesome people
Atmosphere: 5
Food: 5
Service: 5
America runs on Dunkins and so doesn't Framingham! Go get yours now!
Atmosphere: 5
Food: 5
Service: 5
Thanks for burnt bacon bits (barely none) and the tablespoon of cheese .
My orders are always made in a rush when it’s not busy, which results in poorly made drinks. For instance, when I order a large size of matcha, they give me a frothy cup, half of which goes down. The drinks don’t resemble the pictures, where is the cream or anything like the second picture?
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Cutting hours on my favorite service person 🫤. Not happy with service from all others. I mean it's an ok place, I have to speed through at night to get to work & Kayla knows my order by heart, & it's not an easy one. Others try but I honestly don't think they have the experience, or they lack the training. I talk to others at work & they get the same type of service from her!! She's great!!! I just need to find a new one that can get my order right!! Wish ya luck Kay!!
Atmosphere: 1
Food: 5
Service: 1
Stopped there again after a long & horrible work week...However my wife & I"s fav Dunkins worker Kay(our nickname for her) makes our lives so much better!!!
You know it really does make a huge difference when the person that's making your order and food is always positive or has a positive perspective on everything! We often go out of our way on the night she is working to go to this Duncan's en you need to vent for 30 seconds ?
Parking: It is in a great spot on the corner of Thompson and Lake Street and Webster but there really is only about three regular parking spots to the store with one handicap. Across the parking lot there's about three or four spots but who wants to walk across an entire parking lot? Definitely has to do with the store itself and nothing with Duncan's that's why they have a drive-thru ✌?
Atmosphere: 1
Food: 4
Service: 1
I went to the drive through there and ordered my wife a Large ice coffee. They gave me a medium ice coffee & charged me for a large. I don't drink ice coffee. But when they handed it to me. It looked much smaller than what my wife usually gets when she orders a large. She wasn't with me. But she told me that wasn't a large when I brought it home. The sticker on the side of the cup said Large. I was charged for a large. But it was a medium. Because we went to another Dunkin Donuts location later that day & I saw the difference.
Service: 3
I always like going on a Thompson road run because it's after church and I get to sit in comfortable chairs.Enjoy conversation that I can catch up with my granddaughter from the week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich
I went to the drive through there and ordered my wife a Large ice coffee. They gave me a medium ice coffee & charged me for a large. I don't drink ice coffee. But when they handed it to me. It looked much smaller than what my wife usually gets when she orders a large. She wasn't with me. But she told me that wasn't a large when I brought it home. The sticker on the side of the cup said Large. I was charged for a large. But it was a medium. Because we went to another Dunkin Donuts location later that day & I saw the difference.
Service: 3
Loading...