Dunkin'

12 Washington St, Wellesley
(781) 237-3365

Recent Reviews

BENJI Smith

It was very creamy on my tongue at first but as I bit the bagel the seasoning and flavor came out! Great pricing guys! They just need more staff!

Atmosphere: 5

Food: 5

Service: 5

Alexis U.

I ordered a donut and a loaded hash brown. NO GLOVES WERE WORN. WHY are the workers grabbing bacon and hash brown bare handed and serving it!? Why are they grabbing donuts with no gloves and serving it? They touch so many surfaces, so much cross contamination it's disgusting. I can only imagine how many people have or will get sick due to the employees lack of following health and safety standards. For being located in a nice town I'm disappointed.

Bob Larsen

I ordered and paid for 25 munchkins but was only given 15.

Atmosphere: 2

Food: 1

Service: 1

Hong JaeSang

This is one of the worst Dunkin' stores. The part-time workers are incredibly rude and they never make my coffee as I order it. The taste is different every day even when I order the same menu item. They never follow the 'less ice' request. It always feels like I'm just eating ice.

Service: 1

Hal Davis

It's Dunkies, right ?Kinda like that Y'all brought back Ham and Swiss. Thank You.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Kay K.

I am visiting the area from the west coast. But I stopped at this Dunkin' Donuts because you have to have east coast Dunkin'. At 1st the person at the register got my order wrong. But when I came back and asked them to fix it they were so kind about it and they actually made the coffees better than any other coffee I had ever had. I feel being kind and patient when something is not correct and needs fixing is equally important if not more important than if just getting an order right. That type of human to human kindness is rare. Especially where I come from on the west coast. Thank you to the employees that were working today and helped me with my order! It made my Sunday.

Tom Sterczala

I love Dunkin donuts large ice pumpkin baby

Atmosphere: 5

Food: 5

Service: 5

Mr Smith

Staff on 1/8 could not have been more incompetent

Atmosphere: 1

Food: 1

Service: 1

M K

Staff on 1/8 could not have been more incompetent

Dan Cosby

I have been going here for the past three years It’s always a gamble if the coffee will be made right. You would think making a coffee was part of the job.

Ellen Perpétuo Guimarães

Love the bacon egg cheese in the croissant and ice coffee

Atmosphere: 5

Food: 5

Service: 5

Dancy Mosby

I have been going here for the past three years It’s always a gamble if the coffee will be made right. You would think making a coffee was part of the job.

A.A. McDaniel Hamilton

Oct2022: 5⭐: I recommend this location and this work crew. I walked into the store and I was immediately greeted by an older gentleman who was difficult to understand. I concentrated a little bit and was able to understand what he was saying and he took my order. I didn't wait very long at the counter before he gave me the ticket and I was able to use my phone to pay for the items for my family member. There was metered parking out front of the facility. I did not notice if there was parking in the rear. The food was ordered at one counter where the donuts are and picked up at an adjacent counter after being prepared. Everybody at this location was working in unison to the food out in a timely fashion.Parking: There's metered parking in front of the store.

McDaniel H.

Oct2022: 5: I recommend this location and this work crew. I walked into the store and I was immediately greeted by an older gentleman who was difficult to understand. I concentrated a little bit and was able to understand what he was saying and he took my order. I didn't wait very long at the counter before he gave me the ticket and I was able to use my phone to pay for the items for my family member. There was metered parking out front of the facility. I did not notice if there was parking in the rear. The food was ordered at one counter where the donuts are and picked up at an adjacent counter after being prepared. Everybody at this location was working in unison to the food out in a timely fashion.

CPT Marden

Relatively convenient location, however the card reader in the store does not accept magnetic swipe any longer and only chip cards. For those that don't have chip debit cards are forced to pay with credit card incuring a percentage fee. The response from the store was "maybe you should get a new card".... to that I say...maybe the store should get a working card machine

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