Disgusting hair in my first bite. Currently contacting the health dept.
Michael Holmes
Best service of any Dunkin
Atmosphere: 4
Food: 4
Service: 5
Bernardo Braganca
They didn't toast my grilled
Atmosphere: 1
Food: 1
Service: 1
Scott Boyd
This location is around the corner from my home. I go there three times a week+/- . If you grew up in New England, you are a DD fan. Good coffee, and breakfast sandwiches are my standards.Please check out the Deli in the store for quality sandwich and sub choices.Parking: Easy, drive in, drive out... what else is there.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Hayden Myerov
The loveliest people are right here. They know my by name. I drive across town just for this coffee
Alex Pineau
Fast, Efficient and Good Spirited!The morning team at Big Apple Marketing in Westford, MA is one one of the best I've ever come across. Such an amazing team of women working together like a well oiled machine! If you're one of the lucky people to have this Dunkin's on your route to work every day you understand. I've never had a problem with any of my orders, and they're always pleasant given that they are probably up earlier than I am, and deal with way more bs than anyone should have to that early in the day. I don't know the name of the manager, but she kills it. She is very good at communicating with and assisting her team, and is extremely good at reading the flow of people coming in - anyone working for Dunkin's would be blessed to work with her.I wish everyone on the morning crew a happy new year, and thank you for all of your hard work!
Whimsy
Omg the level of laziness is unprecedented. They can't make any espresso drinks (so like any of the drinks) because they're "closing soon" YOU CLOSE IN OVER AN HOUR GTFOUTTA HERE ?It doesn't take an hour to clean your espresso machine. And even if it did, your sign says you're open until seven, so when I looked you up on Google and drove here I expected you'd be..open.Just wanted to let the manager know the level of laziness happening ? thanks for wasting my time and gas
Daniel
NEVER COMING BACK HERE AGAIN! So absolutely tired of the laziness EVERYTIME on my order! I ordered two bagels with cream cheese and everytime they only put one cream cheese on it and leave the other one untouched. They did it again today but this time forgot to include a knife so I can put the darn cream cheese myself onto my second bagel! I can't do it without a knife! I'm taking my business elsewhere!
Rozanne P.
I have frequented this location previously, but after today I think I'm done. The service was slow and they all seemed either super new at their jobs or very confused. I waited quite a while for my order to come up (2 coffees and 2 breakfast sandwiches) and when it finally came up, the server had only ordered one sandwich for me. When I pointed out the error, the woman said, well, that's what you ordered, and walked away. Uhm, no ma'am, no, that is not what I ordered. i understand mistakes happen, but the attitude put me off so badly and I wasn't going to go back into the slow line to correct their error. I left one sandwich short and I think I will go to a different location in the future. I'd rather deal with a busier parking lot down the street than people who are rude and inefficient.
Patrick Rogers
Employees wearing chin diapers when preparing food. Just wear your damn mask
Horrible. Had to make my coffee 5 times. I’m done.
Tony Guerriero
Great staff food always as it should be
Gail P
This is without a doubt the best Dunkin Donuts in Westford. I come here everyday. I have gotten to know the workers and Holly and Arthur who work the week morning shift are definitely the dream team. They've gotten to know the type of coffee I want iand pretty much have it ready for me right as I walk in the door. The other workers are great as well. The night time and weekend workers are well trained and very efficient. I highly recommend this Dunkin Donuts
Disgusting hair in my first bite. Currently contacting the health dept.
Best service of any Dunkin
Atmosphere: 4
Food: 4
Service: 5
They didn't toast my grilled
Atmosphere: 1
Food: 1
Service: 1
This location is around the corner from my home. I go there three times a week+/- . If you grew up in New England, you are a DD fan. Good coffee, and breakfast sandwiches are my standards.Please check out the Deli in the store for quality sandwich and sub choices.Parking: Easy, drive in, drive out... what else is there.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
The loveliest people are right here. They know my by name. I drive across town just for this coffee
Fast, Efficient and Good Spirited!The morning team at Big Apple Marketing in Westford, MA is one one of the best I've ever come across. Such an amazing team of women working together like a well oiled machine! If you're one of the lucky people to have this Dunkin's on your route to work every day you understand. I've never had a problem with any of my orders, and they're always pleasant given that they are probably up earlier than I am, and deal with way more bs than anyone should have to that early in the day. I don't know the name of the manager, but she kills it. She is very good at communicating with and assisting her team, and is extremely good at reading the flow of people coming in - anyone working for Dunkin's would be blessed to work with her.I wish everyone on the morning crew a happy new year, and thank you for all of your hard work!
Omg the level of laziness is unprecedented. They can't make any espresso drinks (so like any of the drinks) because they're "closing soon" YOU CLOSE IN OVER AN HOUR GTFOUTTA HERE ?It doesn't take an hour to clean your espresso machine. And even if it did, your sign says you're open until seven, so when I looked you up on Google and drove here I expected you'd be..open.Just wanted to let the manager know the level of laziness happening ? thanks for wasting my time and gas
NEVER COMING BACK HERE AGAIN! So absolutely tired of the laziness EVERYTIME on my order! I ordered two bagels with cream cheese and everytime they only put one cream cheese on it and leave the other one untouched. They did it again today but this time forgot to include a knife so I can put the darn cream cheese myself onto my second bagel! I can't do it without a knife! I'm taking my business elsewhere!
I have frequented this location previously, but after today I think I'm done. The service was slow and they all seemed either super new at their jobs or very confused. I waited quite a while for my order to come up (2 coffees and 2 breakfast sandwiches) and when it finally came up, the server had only ordered one sandwich for me. When I pointed out the error, the woman said, well, that's what you ordered, and walked away. Uhm, no ma'am, no, that is not what I ordered. i understand mistakes happen, but the attitude put me off so badly and I wasn't going to go back into the slow line to correct their error. I left one sandwich short and I think I will go to a different location in the future. I'd rather deal with a busier parking lot down the street than people who are rude and inefficient.
Employees wearing chin diapers when preparing food. Just wear your damn mask
Restaurantji Recommends
Very bad service and short handed
Horrible. Had to make my coffee 5 times. I’m done.
Great staff food always as it should be
This is without a doubt the best Dunkin Donuts in Westford. I come here everyday. I have gotten to know the workers and Holly and Arthur who work the week morning shift are definitely the dream team. They've gotten to know the type of coffee I want iand pretty much have it ready for me right as I walk in the door. The other workers are great as well. The night time and weekend workers are well trained and very efficient. I highly recommend this Dunkin Donuts
HAS THE BEST COFFEE IN WESTFORD AND THE DONUTS!!