Black short hair in my damn food. That’s insane never will stop back at this one and on top of that she didn’t even listen to me and didn’t even put what I wanted on it.
Shannon L.
Super clean Subway! Fresh food and extremely kind people behind the counter!! This is definitely one of the best subways ever.
Melissa P.
They offer delivery and are wheelchair accessible. It is good for kids and pets are welcome. They have curbside pickup and catering. They also offer free Wi-Fi and contactless payments. They are very pleasant and good with their jobs but wish they would hire more teens. I would say it is the best location in the state though. Their roasted chicken sub is definitely next on my list, looks delicious. I often have seen the delivery truck come in and the man restock. It is conveniently next to Joann's Fabrics so after you eat you can go shop around. Many places to sit inside.
Karishma K.
We ordered roasted chicken and veggie patty subway sandwiches for a birthday party for tweens. And the veggie patty sandwich was fine, but chicken sandwich had hardly any chicken. It was so embarrassing; I could only see some veggies. This was ordered online, so we could not see how it was made. Looks like the owners want to cut corners and make money, they forget they will lose customers and will have to sell this location again.Disappointed. I do not want to order from this location anymore.
Travis C.
Very good service, the employees are very pleasant and good at their jobs. The store is clean and kept up with. the food delivers what is expected from a subway.
Matt G.
Best subway location in America. Clean, good portions and good staff. Highly recommend westford location.
Karthik Jayaprakash
Update(01/10/2023). Had given 5 stars before, but have to change it to 1 star after the new ownership took over.The customer service was really good with the previous ownership, but with the new ownership it barely exists.Hopefully they turn it around, 1 star till then.
christian cormier
New owners are not goood they cut all the employees pay when they took the store over and there customer service is horrible as you will see in alot of other reviews this location will never be like it was before
Madge C.
We had a very large order for a big party and this Subway took great care of us! They were very patient while we tried to figure out what we wanted. They labeled all of the subs and gave us a nice discount. Very organized professional and on top of everything we needed. Highly recommend this Subway
I don’t do a lot of reviews, but one tall person named John was at this Subway, who gave us an exceptional service, which made me write this review on my own.I would rate this as the best subway in the world. The place is large enough, pretty clean and tidy.The enthusiasm of John at closing hours of the day was just amazing, right from him greeting us when we entered, to him opening the doors when we left. Felt like fine dining.
Kim Souza
This review makes me a little sad to make but... Gotta be honest. I've had great experiences at this particular store in the past. This time.... Not so much. My sub was supposed to be ready at 3:55. I showed up at 3:52. The sub was cold as ice. I asked for an extra toasted version, nope. Just disappointing given they're usually okay and this wasn't requested during a busy time.
Dave Goodwin
Don't expect to get fast service since the new owners have taken over. They seem to get overwhelmed with the online orders at the expense of making people wait in line. And now they've got these big Stickers about some Subway Series thing that blocks your view of the veggies so you can't even tell if they look good or even what all is offered!
Karen Fallon
Well this place now underperforms. You ask for a blt and they ask what kind of cheese! Wth? There us no cheese! It lacked a reasonable amount of tomatoes and bacon. Cut back on these? Who wants a lettuce sandwich? New owners?? Don't waste your time or money here.
Wayne D.
This subway used to be great. Maybe there was an ownership change? Poor customer service and skimpy with the vegetables
I love coming here! Great people! Great food!
Atmosphere: 5
Food: 5
Service: 5
Black short hair in my damn food. That’s insane never will stop back at this one and on top of that she didn’t even listen to me and didn’t even put what I wanted on it.
Super clean Subway! Fresh food and extremely kind people behind the counter!! This is definitely one of the best subways ever.
They offer delivery and are wheelchair accessible. It is good for kids and pets are welcome. They have curbside pickup and catering. They also offer free Wi-Fi and contactless payments. They are very pleasant and good with their jobs but wish they would hire more teens. I would say it is the best location in the state though. Their roasted chicken sub is definitely next on my list, looks delicious. I often have seen the delivery truck come in and the man restock. It is conveniently next to Joann's Fabrics so after you eat you can go shop around. Many places to sit inside.
We ordered roasted chicken and veggie patty subway sandwiches for a birthday party for tweens. And the veggie patty sandwich was fine, but chicken sandwich had hardly any chicken. It was so embarrassing; I could only see some veggies. This was ordered online, so we could not see how it was made. Looks like the owners want to cut corners and make money, they forget they will lose customers and will have to sell this location again.Disappointed. I do not want to order from this location anymore.
Very good service, the employees are very pleasant and good at their jobs. The store is clean and kept up with. the food delivers what is expected from a subway.
Best subway location in America. Clean, good portions and good staff. Highly recommend westford location.
Update(01/10/2023). Had given 5 stars before, but have to change it to 1 star after the new ownership took over.The customer service was really good with the previous ownership, but with the new ownership it barely exists.Hopefully they turn it around, 1 star till then.
New owners are not goood they cut all the employees pay when they took the store over and there customer service is horrible as you will see in alot of other reviews this location will never be like it was before
We had a very large order for a big party and this Subway took great care of us! They were very patient while we tried to figure out what we wanted. They labeled all of the subs and gave us a nice discount. Very organized professional and on top of everything we needed. Highly recommend this Subway
Restaurantji Recommends
I don’t do a lot of reviews, but one tall person named John was at this Subway, who gave us an exceptional service, which made me write this review on my own.I would rate this as the best subway in the world. The place is large enough, pretty clean and tidy.The enthusiasm of John at closing hours of the day was just amazing, right from him greeting us when we entered, to him opening the doors when we left. Felt like fine dining.
This review makes me a little sad to make but... Gotta be honest. I've had great experiences at this particular store in the past. This time.... Not so much. My sub was supposed to be ready at 3:55. I showed up at 3:52. The sub was cold as ice. I asked for an extra toasted version, nope. Just disappointing given they're usually okay and this wasn't requested during a busy time.
Don't expect to get fast service since the new owners have taken over. They seem to get overwhelmed with the online orders at the expense of making people wait in line. And now they've got these big Stickers about some Subway Series thing that blocks your view of the veggies so you can't even tell if they look good or even what all is offered!
Well this place now underperforms. You ask for a blt and they ask what kind of cheese! Wth? There us no cheese! It lacked a reasonable amount of tomatoes and bacon. Cut back on these? Who wants a lettuce sandwich? New owners?? Don't waste your time or money here.
This subway used to be great. Maybe there was an ownership change? Poor customer service and skimpy with the vegetables