Dunkin'
97 Main St Westminster Plaza, Westminster
(978) 874-0070
Recent Reviews
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Very rude staff tried to open the door at 7pm n it was locked but they say they close at 9pm
Atmosphere: 1
Food: 1
Service: 1
Older blonde woman (I think is manager) strikes again. I avoid this location because I don’t want her negativity in my life! There’s always a nicer person in the intercom before the window, and she’s ALWAYS at the window. I watched my food and coffee sit there while she was talking with the other workers, when she handed me back my change she rolled her eyes and was shaking her hand with the change in it because I wasn’t fast enough. I felt like I was in the twilight zone.
Atmosphere: 1
Food: 3
Service: 1
The store and Google says it opens at 4:30am and I'm here and it's 5:20 and it is closed
Atmosphere: 1
Food: 1
Service: 1
Normally I'm fine with this Dunkins. Today is National Donut Day which is awesome. I heard I could get a free donut so I stopped in on the way home. I was told I had to buy a coffee to get it. I called my mom and asked her if she wanted a coffee since I don't drink it. I had to reload my app in the meantime since it wouldn't come up. Then after I ordered I saw it could be any drink. I let a staff member know it's actually any drink and that they should know this. I couldn't hear them well either because of the background noise and their soft voices and my being HoH. So I let them know I had a hard time hearing them, only to have an employee yell instead of speaking louder or using a visual/writing. I sat and waited for the donuts and drink then was informed that the bag that had been put on the counter when I was ordering was actually for me and the drink was in the drink area. Not my best day at Dunkins in Westminster. Maybe next time will be better.
Atmosphere: 1
Food: 5
Service: 1
It's Dunks...
Atmosphere: 3
Food: 5
Service: 3
Last two times I have been there the kid in the drive through is rude and incredibly slow. He doesn't want to work there obviously and shouldn't. The last time he was so slow I left and so did the car in front of me after we ordered and waited forever.
I saw a package outside and figured I would be nice and let them know. Older blonde woman was instantly rude to me when I was trying to be helpful. Turned around and walked out. I don't need that negativity so early in the morning.
Atmosphere: 1
Food: 1
Service: 1
? Name Name Name ☕
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chocolate Munchkins, Plain Stuffed Bagel Minis, Everything Stuffed Bagel Minis, Donuts, Halloween Spider Donuts
Older blond lady needs to calm down. There has never been a time she has been pleasant to me. Every time I hear her voice through the drive thru speaker I want to just drive away. Everyone else is very nice, but she’s ruining it for me.
This place has the worst customer service I've ever seen, bunch of grumpy people with crazy attitudes. I really can't believe the drive thru lady has a job because the way she speaks to people.
Service: 1
Restaurantji Recommends
This place has the worst customer service I've ever seen, bunch of grumpy people with crazy attitudes. I really can't believe the drive thru lady has a job because the way she speaks to people.
Service: 1
Dunks gives me
Atmosphere: 5
Food: 5
Service: 5
Really lovely and helpful employees.
Atmosphere: 5
Food: 4
Service: 5
Really lovely and helpful employees.
Atmosphere: 5
Food: 4
Service: 5
The employees are very rude and do not let people use their bathrooms so we went elsewhere and bought food there. We usually live on dunkin but this now leaves a bad taste in my mouth. I hope this location closes down.
Wheelchair accessibility: 100% not wheelchair accessible. We could barely walk in there, there was no room.
Atmosphere: 1
Food: 1
Service: 1
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