Cool people, very friendly and helpful. Manager Zhen and her teams are awesome.
Atmosphere: 5
Food: 5
Service: 5
Tovaris Porter
food needs to be cook to order not fresh for my liking
Atmosphere: 2
Food: 2
Service: 2
Brian (Brian)
Food was really good! Person behind the counter when I asked for General Gaos Chicken, not so much… Gentleman was more grumpy than me lol
Atmosphere: 5
Food: 5
Service: 3
Sara Brown
THIS IS RIDICULOUS! SHUT DOWN THIS STORE AT ALL COST! Ordered through DoorDash and they forgot my entree! I thought it was a simple mistake, so I ordered the next day through Grubhub. THEY FORGOT AGAIN!!! They’re playing games with their customers and I’m reporting to BBB! No one should come here!
Atmosphere: 1
Food: 1
Service: 1
Anestil
1/5 star
AVOID PANDA EXPRESS IN WESTWOOD AT ALL COSTS! I made the grave mistake of eating here last night and woke up with the WORST stomach cramps and DIARRHEA. I'm talking multiple trips to the bathroom, unable to leave the house. The Orange Chicken and Chow Mein were the culprits. Has anyone else had this experience? The food may taste good, but it's clearly not worth the misery. Don't risk it, folks! 🐼🚽
Atmosphere: 2
Food: 1
Service: 1
Mila G (Advocatessa)
The food is fantastic, the service is great, and the price is good! I love this place!
Atmosphere: 5
Food: 5
Service: 5
Elise Luxe
Esther closed the kitchen prior to closing hours. This is now the third time this has happened. Of the store hours is until 9:30P; it should be operated until then. It’s so lazy to shut down a restaurant early. The food looked like it had been sitting out for days (dry and tasteless)Terrible location.
Atmosphere: 1
Food: 1
Service: 1
Lusine Sanjyan-Bagdasarov
Poor service
Atmosphere: 2
Food: 1
Service: 1
Lusine SB
Poor service
Atmosphere: 2
Food: 1
Service: 1
dazzling
HELLO PANDA MANAGER AND CORPORATION FOUND METAL IN MY FOOD found a piece of metal that looks from a grill brush cleaner, was in rice when I almost swallowed it. 2 pieces. Almost broke my teeth and could have been worse if swallowed. Im glad I didn’t puncture my mouth but HEY BE CAREFUL PREPARING YOUR FOOD DONT RISK GETTING PEOPLE SICK AND HURT do a better job when using harsh cleaners in your grills
Portion are a lot smaller than they used to be. Not only is the container smaller, but they don't scoop as much any more either. And it costs more. Local Chinese lunch combo is cheaper now and more food.
Atmosphere: 4
Food: 1
Service: 3
Tony Rivera
Ordered Panda Express from here for the first time yesterday and they gave me a laughably small portion of fried rice with my “bigger plate” order. How can it possibly be called bigger plate if you give me like 2 scoops of fried rice and 3 entrees that can’t even make a toddler full? At least pack the fried rice in there. Jesus Christ.
Atmosphere: 3
Food: 3
Service: 3
Ben Stiller
The last like 10 reviews have been all 1 stars. Do you guys not care about your restaurant at all whatsoever? Fix all the issues the people are complaining about or hire a new manager who will. This is completely unacceptable
Atmosphere: 1
Food: 1
Service: 1
Chase Pendleton
Just go to the Walpole mall location insted….
Time after time i get either partial orders with entire items missing, or substitutions that make no sense like giving me pepper chicken when they were out of broccoli… everybody seems friendly and welcoming when i go for pickup but somehow delivery orders are simply never correct… at the very least, maybe call and ask about substitutions? Doesn’t fix the missing items but it would be a start…
Walpole has a perfect track record for me!
Atmosphere: 3
Food: 1
Service: 1
Sean
Manager is rude. The rest of the employees are nice. Food is very flavorless and would recommend you go elsewhere.
Cool people, very friendly and helpful. Manager Zhen and her teams are awesome.
Atmosphere: 5
Food: 5
Service: 5
food needs to be cook to order not fresh for my liking
Atmosphere: 2
Food: 2
Service: 2
Food was really good!
Person behind the counter when I asked for General Gaos Chicken, not so much…
Gentleman was more grumpy than me lol
Atmosphere: 5
Food: 5
Service: 3
THIS IS RIDICULOUS! SHUT DOWN THIS STORE AT ALL COST! Ordered through DoorDash and they forgot my entree! I thought it was a simple mistake, so I ordered the next day through Grubhub. THEY FORGOT AGAIN!!! They’re playing games with their customers and I’m reporting to BBB! No one should come here!
Atmosphere: 1
Food: 1
Service: 1
1/5 star
AVOID PANDA EXPRESS IN WESTWOOD AT ALL COSTS!
I made the grave mistake of eating here last night and woke up with the WORST stomach cramps and DIARRHEA. I'm talking multiple trips to the bathroom, unable to leave the house. The Orange Chicken and Chow Mein were the culprits. Has anyone else had this experience? The food may taste good, but it's clearly not worth the misery. Don't risk it, folks! 🐼🚽
Atmosphere: 2
Food: 1
Service: 1
The food is fantastic, the service is great, and the price is good! I love this place!
Atmosphere: 5
Food: 5
Service: 5
Esther closed the kitchen prior to closing hours. This is now the third time this has happened. Of the store hours is until 9:30P; it should be operated until then. It’s so lazy to shut down a restaurant early. The food looked like it had been sitting out for days (dry and tasteless)Terrible location.
Atmosphere: 1
Food: 1
Service: 1
Poor service
Atmosphere: 2
Food: 1
Service: 1
Poor service
Atmosphere: 2
Food: 1
Service: 1
HELLO PANDA MANAGER AND CORPORATION FOUND METAL IN MY FOOD
found a piece of metal that looks from a grill brush cleaner, was in rice when I almost swallowed it. 2 pieces. Almost broke my teeth and could have been worse if swallowed. Im glad I didn’t puncture my mouth but HEY BE CAREFUL PREPARING YOUR FOOD
DONT RISK GETTING PEOPLE SICK AND HURT do a better job when using harsh cleaners in your grills
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Portion are a lot smaller than they used to be. Not only is the container smaller, but they don't scoop as much any more either. And it costs more. Local Chinese lunch combo is cheaper now and more food.
Atmosphere: 4
Food: 1
Service: 3
Ordered Panda Express from here for the first time yesterday and they gave me a laughably small portion of fried rice with my “bigger plate” order. How can it possibly be called bigger plate if you give me like 2 scoops of fried rice and 3 entrees that can’t even make a toddler full? At least pack the fried rice in there. Jesus Christ.
Atmosphere: 3
Food: 3
Service: 3
The last like 10 reviews have been all 1 stars. Do you guys not care about your restaurant at all whatsoever? Fix all the issues the people are complaining about or hire a new manager who will. This is completely unacceptable
Atmosphere: 1
Food: 1
Service: 1
Just go to the Walpole mall location insted….
Time after time i get either partial orders with entire items missing, or substitutions that make no sense like giving me pepper chicken when they were out of broccoli… everybody seems friendly and welcoming when i go for pickup but somehow delivery orders are simply never correct… at the very least, maybe call and ask about substitutions? Doesn’t fix the missing items but it would be a start…
Walpole has a perfect track record for me!
Atmosphere: 3
Food: 1
Service: 1
Manager is rude. The rest of the employees are nice. Food is very flavorless and would recommend you go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
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