Starbucks

101 University Ave, Westwood
(781) 326-3819

Recent Reviews

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Balagadde Sam

Great service

Atmosphere: 5

Food: 5

Service: 5

Matthew Levesque

Great fast service

Atmosphere: 5

Food: 5

Service: 5

Rob Ouzounian

Just a wonderful Starbucks location. Excellent product, friendly service and plenty of parking! One of my favorite Starbucks in MA!

Atmosphere: 5

Food: 5

Service: 5

Craig Dedrick

Let me start out by saying I worked for Starbucks in the past so I know how shifts can get busy.
I also know that it should not take 10mins to make two iced drinks for a customer who is waiting in your cafe.
I watched as 5 online orders that were placed after my order were prioritized for nonexistent customers that weren’t even in the cafe. They were added to a section of the counter that already had at least a dozen drinks waiting for people to come and pick them up.
Not sure if the process of making online orders before drinks for people waiting is specific to this restaurant or a larger directive… but that may be my last time visiting this location.
If you are planning to get a drink from here and you are in a hurry, I may recommend finding a different place.

Atmosphere: 3

Food: 3

Service: 1

j c

Can't wait for pumpkin season

Atmosphere: 5

Food: 5

Service: 5

Kristy Johnson

Really friendly service! They were out of the boba, and I really had wanted to try the new drink, so they gave me a different fun drink with no extra charge, and it was delicious!Truly upbeat and remarkable service!It’s in a lovely shopping mall area and near the highway, so great to stop off during rush hour and wait out traffic.Fully accessible and fully accessiblebathroom.Large parking lot out front with several handicapped designated spots.The tables have legs wide enough for a wheelchair and there are these signs on a few spots.

Wheelchair accessibility: Fully accessible

Recommended dishes: Starbucks Iced Coffee Blend

gardnerrosseto

I ordered a grande dark roast coffee with cream and 3 regular sugar, the cashier handed me 3 raw sugar and told me they would brew my coffee at the bar, after waiting for a while I asked when my coffee would be ready, the person at the bar was annoyed by my question .Really bad customer service, I will not come to this Starbucks location again.

Ken

A very clean Starbucks location. However, our drinks took over 15+ minutes to be made on a slow Saturday afternoon. Today, they had a barista training on bar who needed more assistance and was struggling to make drinks. The barista training him was not equipped to be training, as she made drinks incorrectly and wasn't sequencing drinks at all. She also over-filled every drink with ice using incorrect ice scoop sizes. It was concerning that the ice scoop was kept inside the ice bin. As a former shift, I could see why it took so long for a mobile order. This location needs to make sure baristas are trained to make drinks to standard.

Atmosphere: 4

Service: 2

Main GMAIL

Worst restrooms ever.
Hasn’t been cleaning more than two days

Marjorie Tauber

Starbucks is always excellent. They have great coffee and my favorite bacon, egg, and guda cheese on a nice roll!

Atmosphere: 5

Food: 5

Service: 5

Dan Ryan

This Starbucks is a little hidden but right off i95, it’s in the back corner or the shopping center by the condos/apartments. Been stopping here for years and never had an issue, coffee is always good and wait has been reasonable even though it looks like they have a ton of online pickups. There is no drive thru, not an issue but be aware. It’s a smaller location with smaller number of tables. Surrounded by a bunch of shopping and lunch/dinner options. Usually pretty clean, the floor is a little dirty in my picture but it’s looking good considering it just snowed.

Atmosphere: 4

Food: 5

Service: 5

CHRISTOPHER MOTA

Worst restrooms ever.Hasn’t been cleaning more than two days

Christian Scott

Hipsters are no longer willing to barista for chump change so these places are staffed with Dunkins sloppy seconds - which is also true for their products. This place probably looked better before the particle board got wet. No drive thru despite being in a parking lot

Francis Seow

Awesome people, great service.

Atmosphere: 5

Food: 5

Service: 5

Francis S

Awesome people, great service.

Atmosphere: 5

Food: 5

Service: 5

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