My husband went to grab us some food and the women were being extremely rude and one asked him “you don’t know what you ordered” because he asked if it was his order. He doesn’t drink coffee so he wouldn’t know what the drink was unless the order was under his name. The guys who work there are always really friendly and helpful to all the customers. But the ladies always have a bad attitude even laughed and made jokes in his face. They will be the downfall of the business.
Gillian Donovan
i’m obsessed with the 2 guys that work there (guy with brown hair and a bald guy) they fr make the best coffee and are the sweetest ever idk ur names but ily thank you👍 i fr appreciate you
Atmosphere: 5
Food: 5
Service: 5
Kyle Parks-Damon
I come here often and haven't had any issues. Dunkin coffee isn't very good so I lean in and get cream and sugar and a flavor swirl like mocha or caramel. I like to try the limited edition/seasonal flavors. The iced coffee is highly caffeinated. Pleasant staff.
Parking: in Shaw's Plaza
Atmosphere: 3
Service: 5
Recommended dishes: Sausage Egg and Cheese
Stephen Jensen
The food preparation employee did not know his job. First he forgot the Home Fries. Then after I went back in to get them, when I opened my Ham and Cheese Croissant it was nearly frozen inside, and was inedible. The Bagel Bites were almost as cold as the croissant but were edible… they’re so much better warm! Never going back to this location.
JmannXIII43
Went in here to get coffee and donuts for my employees as a celebration for working safe. I asked for 5 dozen donuts and 3 boxes of Joe. At first I was told 5 dozen donuts would "wipe them out" as they're a small store. Then a woman behind the counter preparing coffee told the cashier "just give it to him" with a grimace on her face and in an angry tone. I then said I need 3 boxes of Joe. The angry woman then turned to me and said "are you kidding me??!"I said no, I'm not kidding, i understand this is a large order on short notice, and if it's a problem for you, you can just give me my money back and I'll leave, but if this is a business predicated on making money, which I think it is, you'll take my money, and the employees that I work with will be happy.While preparing my order, all this woman did was verbally complain out loud for the 20 minutes I spent waiting for my order to be ready, about how this is ridiculous and that they're such a small store and they only have 1 coffee brewer. When my order was ready, I went to take it and I was missing 2 boxes of the coffee. She yelled at me and said that she had already given me the other 2 and that I must've taken them already. I assured her that I did not, so she proceeded to rant and rave while she made 2 more boxes of coffee. When they were done she threw them on the counter and said "here's your coffee bud" I took my order and told her I hope she has a better day and can find a way to be less miserable. No surprise to me that she didn't say a word to me after I killed her with kindness.Not how you treat customers who are willing to pay you money, and have done nothing to anger you other than want to pay for products you provide. Will not be revisiting this dunkin again.
Atmosphere: 1
Food: 3
Service: 1
Stacey Collins
Love my Dunkin’ Donuts and all of my customers ❤️ I try and make everyone have a great experience and want to come
Atmosphere: 5
Food: 5
Service: 5
Melissa Rocha (Mel Rochaa)
Quite literally one of the worst dunks I’ve ever been to. The morning employees are some of the rudest humans to have to come across. This morning alone, 10/9/23, they got upset because I tossed an old coffee (that they ironically made incorrectly so I didn’t fully drink) into the trash. Openly saying inappropriate comments to and about me. I’ve worked in a coffee shop for 9+ years and I also know that you can’t take an old coffee over the counter per board of health policy. I had other items in my hand to toss so I didn’t dump it on the ground and the trash barrels outside the dunks were absolutely over flowing so that wasn’t an option. Could I have put the other stuff down and dumped it? Yes, completely. But I wasn’t thinking about that, I was in a rush, clearly hadn’t had coffee yet and just grabbed what I needed to toss and tossed it. Never did I think that tossing a coffee out would have been the end all and be all to someone’s day. Would also love to say this is a one time thing but they are literally NEVER in a good mood. I will try to say goodmorning or be polite and make a silly comment sometimes to toss them a bone of comedic relief or relatability and just get dirty looks in return. They need a full clean sweep of morning staff, preferably ones who know how to be polite to people and not talk about customers with them standing right there. It’s a coffee ladies, you’ll be okay.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
Samuel Ferriera
The sausage was smaller then a hash brown, speaking of hash brown that’s the package they used to put two wraps in. The egg was turning green, old and nasty! Threw both in the
Atmosphere: 3
Food: 1
Marlenny Van Schalkwijk
Always gave me wrong order and customer service is
Atmosphere: 2
Food: 1
Service: 1
Dan Stewart
If you are not a townie don’t expect a warm welcome. Instead, expect blank stares as you walk up to the register to order. No Hello, good mornings or nothing, just deafening silence. There is one new kid that is great, he is pleasant and inviting. The coffee is good, better than the one by my house but the service is just awful. This place just benefits from being next to Shaws. Do yourself a favor and go to the Dunks across the street. Awesome people, just no hot food.
Kid-friendliness: I've been going here since I was a kid and I regularly see kids come in to get stuff with either their parents or friends.
Parking: Entire shaw's plaza parking lot available for parking, including handicap/accessable parking.
Wheelchair accessibility: Doors may be too narrow for a standard wheelchair and definitely too narrow for electric or powerchairs.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Coffee Cup, Hash Browns, Bacon Egg and Cheese, Wake
Dan (SouthShoreTour)
Coffee keeps me going!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Cup, Sausage Egg and Cheese, Coffee Roll, Egg and Cheese, Donuts
Johnny Welch
Great service and help an people
Atmosphere: 5
Food: 5
Service: 5
Laura La Rosa
This is a great Dunkin, I always go to this location when I'm shopping at Shaw's. My coffee always tastes so good! I don't have to wait long compared to a lot of Dunkin locations. I highly recommend this location.
Atmosphere: 5
Service: 5
Bradley Tully
I ordered 3 sandwiches and got 2 plain bagels, the new workers aren’t looking at what they’re doing
My husband went to grab us some food and the women were being extremely rude and one asked him “you don’t know what you ordered” because he asked if it was his order. He doesn’t drink coffee so he wouldn’t know what the drink was unless the order was under his name. The guys who work there are always really friendly and helpful to all the customers. But the ladies always have a bad attitude even laughed and made jokes in his face. They will be the downfall of the business.
i’m obsessed with the 2 guys that work there (guy with brown hair and a bald guy) they fr make the best coffee and are the sweetest ever idk ur names but ily thank you👍 i fr appreciate you
Atmosphere: 5
Food: 5
Service: 5
I come here often and haven't had any issues. Dunkin coffee isn't very good so I lean in and get cream and sugar and a flavor swirl like mocha or caramel. I like to try the limited edition/seasonal flavors. The iced coffee is highly caffeinated. Pleasant staff.
Parking: in Shaw's Plaza
Atmosphere: 3
Service: 5
Recommended dishes: Sausage Egg and Cheese
The food preparation employee did not know his job. First he forgot the Home Fries. Then after I went back in to get them, when I opened my Ham and Cheese Croissant it was nearly frozen inside, and was inedible. The Bagel Bites were almost as cold as the croissant but were edible… they’re so much better warm! Never going back to this location.
Went in here to get coffee and donuts for my employees as a celebration for working safe. I asked for 5 dozen donuts and 3 boxes of Joe. At first I was told 5 dozen donuts would "wipe them out" as they're a small store. Then a woman behind the counter preparing coffee told the cashier "just give it to him" with a grimace on her face and in an angry tone. I then said I need 3 boxes of Joe. The angry woman then turned to me and said "are you kidding me??!"I said no, I'm not kidding, i understand this is a large order on short notice, and if it's a problem for you, you can just give me my money back and I'll leave, but if this is a business predicated on making money, which I think it is, you'll take my money, and the employees that I work with will be happy.While preparing my order, all this woman did was verbally complain out loud for the 20 minutes I spent waiting for my order to be ready, about how this is ridiculous and that they're such a small store and they only have 1 coffee brewer. When my order was ready, I went to take it and I was missing 2 boxes of the coffee. She yelled at me and said that she had already given me the other 2 and that I must've taken them already. I assured her that I did not, so she proceeded to rant and rave while she made 2 more boxes of coffee. When they were done she threw them on the counter and said "here's your coffee bud" I took my order and told her I hope she has a better day and can find a way to be less miserable. No surprise to me that she didn't say a word to me after I killed her with kindness.Not how you treat customers who are willing to pay you money, and have done nothing to anger you other than want to pay for products you provide. Will not be revisiting this dunkin again.
Atmosphere: 1
Food: 3
Service: 1
Love my Dunkin’ Donuts and all of my customers ❤️ I try and make everyone have a great experience and want to come
Atmosphere: 5
Food: 5
Service: 5
Quite literally one of the worst dunks I’ve ever been to. The morning employees are some of the rudest humans to have to come across. This morning alone, 10/9/23, they got upset because I tossed an old coffee (that they ironically made incorrectly so I didn’t fully drink) into the trash. Openly saying inappropriate comments to and about me. I’ve worked in a coffee shop for 9+ years and I also know that you can’t take an old coffee over the counter per board of health policy. I had other items in my hand to toss so I didn’t dump it on the ground and the trash barrels outside the dunks were absolutely over flowing so that wasn’t an option. Could I have put the other stuff down and dumped it? Yes, completely. But I wasn’t thinking about that, I was in a rush, clearly hadn’t had coffee yet and just grabbed what I needed to toss and tossed it. Never did I think that tossing a coffee out would have been the end all and be all to someone’s day. Would also love to say this is a one time thing but they are literally NEVER in a good mood. I will try to say goodmorning or be polite and make a silly comment sometimes to toss them a bone of comedic relief or relatability and just get dirty looks in return. They need a full clean sweep of morning staff, preferably ones who know how to be polite to people and not talk about customers with them standing right there. It’s a coffee ladies, you’ll be okay.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
The sausage was smaller then a hash brown, speaking of hash brown that’s the package they used to put two wraps in. The egg was turning green, old and nasty! Threw both in the
Atmosphere: 3
Food: 1
Always gave me wrong order and customer service is
Atmosphere: 2
Food: 1
Service: 1
If you are not a townie don’t expect a warm welcome. Instead, expect blank stares as you walk up to the register to order. No Hello, good mornings or nothing, just deafening silence. There is one new kid that is great, he is pleasant and inviting. The coffee is good, better than the one by my house but the service is just awful. This place just benefits from being next to Shaws. Do yourself a favor and go to the Dunks across the street. Awesome people, just no hot food.
Restaurantji Recommends
My old go to dunkins.
Kid-friendliness: I've been going here since I was a kid and I regularly see kids come in to get stuff with either their parents or friends.
Parking: Entire shaw's plaza parking lot available for parking, including handicap/accessable parking.
Wheelchair accessibility: Doors may be too narrow for a standard wheelchair and definitely too narrow for electric or powerchairs.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Coffee Cup, Hash Browns, Bacon Egg and Cheese, Wake
Coffee keeps me going!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Cup, Sausage Egg and Cheese, Coffee Roll, Egg and Cheese, Donuts
Great service and help an people
Atmosphere: 5
Food: 5
Service: 5
This is a great Dunkin, I always go to this location when I'm shopping at Shaw's. My coffee always tastes so good! I don't have to wait long compared to a lot of Dunkin locations. I highly recommend this location.
Atmosphere: 5
Service: 5
I ordered 3 sandwiches and got 2 plain bagels, the new workers aren’t looking at what they’re doing
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