I know what to expect when going to a place such as Dunks or similar caliber but if there is a mistake, it is with this location. Ranging from hashbrowns being overcooked so that they are hard and dry to no bacon on the bacon, egg, and cheese sandwiches or no ice in the iced coffee (my personal favorite). In my restaurant experience, these mistakes are due to carelessness. Consistency is important and here the overall feedback is that they are consistently inconsistent. The staff seem friendly enough for the few seconds of interaction.
Food: 2
Service: 3
Sophia Marabuto
I went to Dunkin on winter st in Weymouth ordered 2 English muffins and two hash browns the sandwichs the English muffins weren't toasted the bacon was nearly raw and the hash browns were terrible they were very undercooked and u could taste the water still in them every time I go there it's always a bad experience sad but true
K M
fast & friendly employees!
Atmosphere: 5
Food: 5
Service: 5
Shirley Costa
Can't go wrong with Dunkin! The company respect their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, English Muffin
Patricia Glendye
I was there 10/7/24 and Mike and Jovanny stole from me and DD. I asked for my reg xlarge midnight, I always give $5 it's $2.97 with the senior discount and I let them keep the change that's a $2.03 tip on $2.97 purchase. I do this everytime. On 10/7/24 They were both acting strange and I noticed Mike didn't ring in my order and out the $5 on the shelf below him. I questioned them and they tried to tell me it was on the house. I said your lying, if it was on the house you wouldn't have taken my money..I told them how mad and upset I was, that I had always been a good customer and that I was not coming back. I got home call the corporate office to report it and the following day the Manager Jacqueline called me and stated that she watched the video and could clearly see what happened and it wasn't the first time. I told her I wasn't coming back and she assured me they will not be there anymore. Well guess what, I went yesterday and when I drove up to pay guess who was at the window??? MIKE. I COULDN'T BELIEVE HE WAS STILL THERE AND JACQUELINE BLATANTLY LIED TO ME..I CALLED HER AND GAVE HER A PIECE OF MIND AND I WILL NOT BE GOING BACK AGAIN. I CAN'T BELIEVE DUNKIN DONUTS LET Their EMPLOYEES STEAL..MAKE SURE YOU Watch THE PEOPLE AT THE REGISTER ESPECIALLY MIKE.. JOVANNY DID GET FIRED PER JACQUELINE. JOVANNY TOLD MIKE TO DO IT AND JOVANNY GOT FIRED BUT MIKE WHO DID IT DIDN'T GO FIGURE. I AM SO UPSET THAT THEY TOOK ADVANTAGE OF MY KINDNESS..LESSON LEARNED
Atmosphere: 1
Cj Lef
I ordered a kids temp hot chocolate. I was served a steaming hot, hot chocolate. The outside of the cup was so hot it was difficult to hold. Had I not had to remove the lid, I would have been under the impression I got what I ordered.
The staff told me, they don't serve kids temp and don't know what that is, kids are allergic to milk and multiple other excuses. Blame lies with DD as I should have been told when I ordered kids temp that that is not an option, verses being served a drink that would surely have burned my child and told after the fact.
This was a safety risk and I would have much more to say had my child been hurt after I was served something different than what I ordered. I should have been told, they don't serve that and given options. I was not apologized to for the mistake or misunderstanding. I was given multiple excuses for why what happened was ok.
Kid-friendliness: Careful, kids temp is not available. If you ask for this, they may agree, then serve a steaming hot drink, too hot for a child.
Atmosphere: 2
Food: 2
Service: 1
Marilyn Bergeron
great 2 window service, they do my specialty drink perfectly each time,...friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, English Muffin, Donuts, Bagels
End Times
38 winter St is awesome.
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, English Muffin, Bagels
Lynda Mahoney
Great coffee and fast service!
Atmosphere: 3
Food: 5
Service: 5
Ari Davidson
I didn't realize this was a drive in only but it worked out ok!
I know what to expect when going to a place such as Dunks or similar caliber but if there is a mistake, it is with this location. Ranging from hashbrowns being overcooked so that they are hard and dry to no bacon on the bacon, egg, and cheese sandwiches or no ice in the iced coffee (my personal favorite). In my restaurant experience, these mistakes are due to carelessness. Consistency is important and here the overall feedback is that they are consistently inconsistent. The staff seem friendly enough for the few seconds of interaction.
Food: 2
Service: 3
I went to Dunkin on winter st in Weymouth ordered 2 English muffins and two hash browns the sandwichs the English muffins weren't toasted the bacon was nearly raw and the hash browns were terrible they were very undercooked and u could taste the water still in them every time I go there it's always a bad experience sad but true
fast & friendly employees!
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with Dunkin! The company respect their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, English Muffin
I was there 10/7/24 and Mike and Jovanny stole from me and DD. I asked for my reg xlarge midnight, I always give $5 it's $2.97 with the senior discount and I let them keep the change that's a $2.03 tip on $2.97 purchase. I do this everytime. On 10/7/24 They were both acting strange and I noticed Mike didn't ring in my order and out the $5 on the shelf below him. I questioned them and they tried to tell me it was on the house. I said your lying, if it was on the house you wouldn't have taken my money..I told them how mad and upset I was, that I had always been a good customer and that I was not coming back. I got home call the corporate office to report it and the following day the Manager Jacqueline called me and stated that she watched the video and could clearly see what happened and it wasn't the first time. I told her I wasn't coming back and she assured me they will not be there anymore. Well guess what, I went yesterday and when I drove up to pay guess who was at the window??? MIKE. I COULDN'T BELIEVE HE WAS STILL THERE AND JACQUELINE BLATANTLY LIED TO ME..I CALLED HER AND GAVE HER A PIECE OF MIND AND I WILL NOT BE GOING BACK AGAIN. I CAN'T BELIEVE DUNKIN DONUTS LET Their EMPLOYEES STEAL..MAKE SURE YOU Watch THE PEOPLE AT THE REGISTER ESPECIALLY MIKE.. JOVANNY DID GET FIRED PER JACQUELINE. JOVANNY TOLD MIKE TO DO IT AND JOVANNY GOT FIRED BUT MIKE WHO DID IT DIDN'T GO FIGURE. I AM SO UPSET THAT THEY TOOK ADVANTAGE OF MY KINDNESS..LESSON LEARNED
Atmosphere: 1
I ordered a kids temp hot chocolate. I was served a steaming hot, hot chocolate. The outside of the cup was so hot it was difficult to hold. Had I not had to remove the lid, I would have been under the impression I got what I ordered.
The staff told me, they don't serve kids temp and don't know what that is, kids are allergic to milk and multiple other excuses. Blame lies with DD as I should have been told when I ordered kids temp that that is not an option, verses being served a drink that would surely have burned my child and told after the fact.
This was a safety risk and I would have much more to say had my child been hurt after I was served something different than what I ordered. I should have been told, they don't serve that and given options. I was not apologized to for the mistake or misunderstanding. I was given multiple excuses for why what happened was ok.
Kid-friendliness: Careful, kids temp is not available. If you ask for this, they may agree, then serve a steaming hot drink, too hot for a child.
Atmosphere: 2
Food: 2
Service: 1
great 2 window service, they do my specialty drink perfectly each time,...friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, English Muffin, Donuts, Bagels
38 winter St is awesome.
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, English Muffin, Bagels
Great coffee and fast service!
Atmosphere: 3
Food: 5
Service: 5
I didn't realize this was a drive in only but it worked out ok!
Food: 5
Service: 5
Restaurantji Recommends
Great service :)
Service: 5
I didn't realize this was a drive in only but it worked out ok!
Food: 5
Service: 5
Sweet bagel with cream cheese. Parking lot and restaurant are a joke.
Food: 1
Service: 1
Pleasant workers
Dietary restrictions: Put that delivery service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage Egg and Cheese
Best d&d in town. Fast, never mess the order up
Atmosphere: 5
Food: 5
Service: 5
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