Dunkin'
361 Main St, Williamstown
(413) 458-1877
Recent Reviews
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I left the parking lot because the guy working was cussing and slamming the doors open not cussing at me or anything it just made me leave the lot because I didn't know what was going to happen
Super friendly service attendants but perhaps not their fault for being paid minimum wage and not rewarded for cleaning this place appropriately. Why would they unless there was an additional perk to do so!? You can see that the floors haven’t been mopped forever and no one makes an effort to go underneath the stuff to sweep. You can see layers of grit and sprinkles under shelves.
Love it
They are soooooooo slow. If there’s ever more than one car in the drive through line go somewhere else. Took me 25 minutes to get through a line with four cars in front of me. Not the first time too. Mind-blowing…
Great place, cozy, good food, good service
Coffee was not made correctly
Atmosphere: 3
Food: 4
Service: 3
All I wanted was a small black French vanilla coffee with 1 creamer on the side. I paid for it but never got it, the staff didn't care to get it correct even after I came back in. Never again Dunkin.
Service: 1
The food is fine, it's Dunkin, you know what you're getting. But you will wait in line forever. I use mobile ordering and of the last ten trips they have given me my full order once without me having to ask for the rest. They have been out of at least one thing 75% of the time. They're always friendly though, which is nice.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Egg and Cheese
If they had a no star I would give it managers, unprofessional, employees unprofessional I wouldn’t buy coffee here ever again. I don’t recommend them to anybody coffee taste so nasty. You couldn’t even drink it.and they don’t know what they are doing in this store and they up charge u when they get the size wrong when it should be on Them that’s how All the employees are trained they side and the owner will not call back for a refund or to talk about the problem
Atmosphere: 1
Food: 1
Service: 1
Cleanest shop, plenty parking space, customers are super friendly. Order is relative quick. It is the tone and gravely sad face and tone that got me to feel that they would rather sit down with a beer than make a great start for someone else's day - for that they lost two points on service
Just a question to the staff: How hard is it to carry a smile at such a heavenly place, working and serving?
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Great coffee when I get it right. Most of the time I do. They are great workers!! Love my dunkens!❤
Kid-friendliness: They are amazing people! Dunken should be happy to have the people that are there now!!
Atmosphere: 1
Food: 1
Service: 5
Dunkin’ has the best donuts and Coffee. Good location and parking. Then visit Walmart and see the great deals and discount section.
Food: 5
Service: 5
burnt my bacon egg and cheese honey pepper bacon sandwich used the wrong bacon(regular instead of the honey pepper) as well as gave me a very very burnt sandwich to the point where it smells burnt looks burnt and only taste like burnt.
Seriously throw a sandwich in a bag and the wrapper on top.! Trashy not classy!
Quick & friendly, cheap & easy, that's why dunks is a go to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
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