Way too slow. Took over 10 minutes waiting just to get a one wrap.
Atmosphere: 1
Food: 1
Service: 1
Manuel Colon
Is a joke that old lady there shes always in bad mood and that’s what i get when I order
joe nunez
I love Duncan the people are great 👍😃
Atmosphere: 5
Food: 5
Service: 5
Justin R
Dunks as gone corporate! So $$$, might as well be Starbucks. Service here is good, nice folks, a little slow sometimes b/c I don't think they get a ton of traffic
Dietary restrictions: They listen if u inform them
Wheelchair accessibility: Wheelchair accessible side walk.
Atmosphere: 4
Food: 3
Service: 2
Alyssa Shelton
Perfect place if you want to eat charcoal for breakfast. Second time coming here thought I’d give them another chance after my sandwich last week was burnt. and ew.
Food: 1
Service: 3
Stephanie Cabral Luis
Would give zero stars if possible. Sat in the drive thru for 15 mins after placing our order. Line didn’t move an inch, so I called the store. I asked if it would be faster and/or easier if I just came inside to pay for my order. I was told they were short staffed and the line would begin moving now. 6 minutes later, no movement, at all. So I went in and asked to get my order there. It had been over 20 minutes since placing my order of 2 coffees and a bagel and none of it was ready yet. There were 6 employees at the front of the store and you could hear another 2-4 in the rear. There were only 4 cars ahead of me at the drive thru and no one inside. I suggested to the manager that if they were in fact under staffed then they should shut down the drive thru or inform their patrons they can’t serve them at this time. This was not well received. I get that he’s just a manager so maybe the franchise owners will start reading these reviews as this is the worst Dunks in the area, and that’s saying a lot in Wilmington. Oh and when did pajama pants become work wear? Do better. Your taking in a profit but that profit wont be for long with this low level of customer service.
John Beatty
Doors locked 40 minutes before closing.
Afshin Bozorgzadeh
It could be my luck. The attendance was unbelievably friendly and nice
Atmosphere: 5
Food: 4
Service: 5
Yufen Yen
Irresponsive at the drive through, doors locked more than 30 minutes before the closing time.
I think this is a joke and in bad taste to go to take out and it turns out that you drive almost a mile and I couldn't return unfortunately otherwise believe me I would have done it
Atmosphere: 1
Food: 1
Service: 1
David Jay
Wasted my money here they Maybe if they would stop playing around in the back and do there job orders wouldn't get messed up
Way too slow. Took over 10 minutes waiting just to get a one wrap.
Atmosphere: 1
Food: 1
Service: 1
Is a joke that old lady there shes always in bad mood and that’s what i get when I order
I love Duncan the people are great 👍😃
Atmosphere: 5
Food: 5
Service: 5
Dunks as gone corporate! So $$$, might as well be Starbucks. Service here is good, nice folks, a little slow sometimes b/c I don't think they get a ton of traffic
Dietary restrictions: They listen if u inform them
Wheelchair accessibility: Wheelchair accessible side walk.
Atmosphere: 4
Food: 3
Service: 2
Perfect place if you want to eat charcoal for breakfast. Second time coming here thought I’d give them another chance after my sandwich last week was burnt. and ew.
Food: 1
Service: 3
Would give zero stars if possible. Sat in the drive thru for 15 mins after placing our order. Line didn’t move an inch, so I called the store. I asked if it would be faster and/or easier if I just came inside to pay for my order. I was told they were short staffed and the line would begin moving now. 6 minutes later, no movement, at all. So I went in and asked to get my order there. It had been over 20 minutes since placing my order of 2 coffees and a bagel and none of it was ready yet. There were 6 employees at the front of the store and you could hear another 2-4 in the rear. There were only 4 cars ahead of me at the drive thru and no one inside. I suggested to the manager that if they were in fact under staffed then they should shut down the drive thru or inform their patrons they can’t serve them at this time. This was not well received. I get that he’s just a manager so maybe the franchise owners will start reading these reviews as this is the worst Dunks in the area, and that’s saying a lot in Wilmington. Oh and when did pajama pants become work wear? Do better. Your taking in a profit but that profit wont be for long with this low level of customer service.
Doors locked 40 minutes before closing.
It could be my luck. The attendance was unbelievably friendly and nice
Atmosphere: 5
Food: 4
Service: 5
Irresponsive at the drive through, doors locked more than 30 minutes before the closing time.
Atmosphere: 4
Food: 4
Service: 1
Average DD nothing special
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I think this is a joke and in bad taste to go to take out and it turns out that you drive almost a mile and I couldn't return unfortunately otherwise believe me I would have done it
Atmosphere: 1
Food: 1
Service: 1
Wasted my money here they Maybe if they would stop playing around in the back and do there job orders wouldn't get messed up
Atmosphere: 3
Food: 1
Service: 3
Clean and the staff were friendly
Very, very good service
Atmosphere: 5
Food: 5
Service: 5
Nice little Dunkin, by a shopping center.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
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