If you like quaker oats with a side of orange soupy Buffalo sauce sesame chicken topped off with sweaty tofu called hot and sour soup this is the place for you. Disappointed would be the one word I'd use. Will not eat again and I will use this place as a reference for bad Chinese food
maria novoa
I recommend this place because of the superior customer service skills, how amazing the food and especially would recommend the happy family food they have, it was delightful. Thank you especially to Michael, George and the rest of the employees for treating us the way we’d want to be treated. They were truly accommodating and made it a worthwhile experience.
Anali Rodriguez
I had made a reservation at 8:30pm for a special occasion. This was a Monday, so I knew it was cutting it close to closing time but they were very accommodating and willing to accept us in. Especially considering it was a party of 10. They were extremely kind to us, made us laugh even and the food was delicious. It came out in a quick but efficient amount of time and tasted great. The restaurant itself is also beautiful, so it was a nice time. I 100% recommend coming here, especially for that delicious orange chicken.
Sharon
Everything we ordered was delicious. Will definitely be going back
ethan wright
Had to throw my food away it was so bad . Sweet and sour chicken . DO NOT ORDER waste of money
Ani Kochiashvili
Food was delicious. Staff were friendly. Portions were huge.
Kid-friendliness: The place was full of kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Dumplings
Scooter McGavin
Awkward feelings from the waitresses. Felt very uncomfortable and unwelcome. Staring at a distance and getting seated right next to other people for no reason. Food was cold and not fresh.
Atmosphere: 3
Food: 2
Service: 2
hany bardissi
Best Schwann beef in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup
Minerva Bolduc
I recently visited this restaurant with my friends, and our experience was disappointing. An older waitress approached us for our appetizer order. While we were deciding, my friend mentioned wanting rice and other items. The waitress seemed rushed, and when we said we weren't ready, she left and returned with just the appetizers and rice with chicken that my friend had mentioned.
She never came back to ask if we wanted anything else. We ended up sharing the appetizers and the chicken and rice, then decided to leave. A younger waitress brought us the bill.
I've visited this place before and had pleasant experiences, but this time, the older waitress was very rude.
Atmosphere: 5
Food: 5
Service: 1
Sandra Breslin
Ordered through Uber. Had the moo shu chicken and lo mein. Food was delicious! Super fresh and portions were good sized. Will be back for more.
Good food, drinks and service. Good Chinese food that doesn’t give you that msg feeling later. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Roberto Ulysse
I’ve been a loyal customer for over a decade, use to eat there and order take out often, even after I moved to a different town I still go there to eat and order takeout regularly, and the food always tastes great. Unfortunately, yesterday (5/29/2024) I ordered a few dishes, crab Rangoon, scallion pancakes and chicken and broccoli and white rice and general Tso chicken and a chicken friend rice everything ordered at dinner size. The food tasted very blended and had little to no flavor, as if it came from a different low grade restaurant. My wife and I were shocked at how bad the food tasted, so today I decided to call and give some feedback to tell them that food did not taste as good as usual, I did not play on writing this review.
I asked to speak to the manager or owner and the lady on the phone said they were not around and that if I a have a complaint I can give it to her to pass along, I said gently no, that I would rather speak to the manager or owner, and after a brief hold a gentlemen named Will came on the phone, and I was telling him how the food did not taste as good as usual, he became instantly doubtful and told me that he tastes the food regularly and that his restaurant always serves the best food because he tastes the dishes often.
I gave him the time of the order and it’s total and describe the dishes and he proceeded to tell me, not that he doesn’t believe me, but I should have sent a picture as he checks thing randomly and everything always comes out great. I told him he sounded very defensive and that I don’t think he even cares for the review and he proceeded to tell me in order to get a refund he need to have pictures, and he spoke very good English, so language was not an issue during our conversation. I said that I was not calling about a refund I was giving some feedback back to say the chicken was under cooked and overall the dishes were bland and tasteless. He got and angry and said that he had to stuff to do and hung up on me.
The manager named “Will” was very upset and unprofessional and did not care about the review at all, he sounded quite arrogant and unwilling to take my feedback seriously, and instead took a phone feedback as an insult and hung up on a loyal customer.
This was my first and only feedback about this restaurant, I believe that the people of Winchester and the surrounding communities deserve better and safer venues to eat at. So loyal customers and new, beware of this man’s emotions, as he is fragile and unpleasant to deal with, the food quality might continue to decline as he is unwilling to listen and show no respect to his most loyal customers. I will not eat there ever again, I want others to be aware of the distasteful food and customer service that the manager “Will” might continue to force upon the unsuspecting customers.
Atmosphere: 1
Food: 1
Service: 1
Bowen Peng
I mean it's alright
Paulo Rodrigues Vasques
My wife got food poisoning from there 2 nights ago. Be careful with what you order I guess. I’m all set with this place, not ordering there ever again.
If you like quaker oats with a side of orange soupy Buffalo sauce sesame chicken topped off with sweaty tofu called hot and sour soup this is the place for you. Disappointed would be the one word I'd use.
Will not eat again and I will use this place as a reference for bad Chinese food
I recommend this place because of the superior customer service skills, how amazing the food and especially would recommend the happy family food they have, it was delightful. Thank you especially to Michael, George and the rest of the employees for treating us the way we’d want to be treated. They were truly accommodating and made it a worthwhile experience.
I had made a reservation at 8:30pm for a special occasion. This was a Monday, so I knew it was cutting it close to closing time but they were very accommodating and willing to accept us in. Especially considering it was a party of 10. They were extremely kind to us, made us laugh even and the food was delicious. It came out in a quick but efficient amount of time and tasted great. The restaurant itself is also beautiful, so it was a nice time. I 100% recommend coming here, especially for that delicious orange chicken.
Everything we ordered was delicious. Will definitely be going back
Had to throw my food away it was so bad . Sweet and sour chicken . DO NOT ORDER waste of money
Food was delicious. Staff were friendly. Portions were huge.
Kid-friendliness: The place was full of kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Dumplings
Awkward feelings from the waitresses. Felt very uncomfortable and unwelcome. Staring at a distance and getting seated right next to other people for no reason. Food was cold and not fresh.
Atmosphere: 3
Food: 2
Service: 2
Best Schwann beef in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup
I recently visited this restaurant with my friends, and our experience was disappointing. An older waitress approached us for our appetizer order. While we were deciding, my friend mentioned wanting rice and other items. The waitress seemed rushed, and when we said we weren't ready, she left and returned with just the appetizers and rice with chicken that my friend had mentioned.
She never came back to ask if we wanted anything else. We ended up sharing the appetizers and the chicken and rice, then decided to leave. A younger waitress brought us the bill.
I've visited this place before and had pleasant experiences, but this time, the older waitress was very rude.
Atmosphere: 5
Food: 5
Service: 1
Ordered through Uber. Had the moo shu chicken and lo mein. Food was delicious! Super fresh and portions were good sized. Will be back for more.
Food: 5
Restaurantji Recommends
Great spot with fantastic menu. Hospitality A+++
Atmosphere: 5
Food: 5
Service: 5
Good food, drinks and service. Good Chinese food that doesn’t give you that msg feeling later. Will be back!
Atmosphere: 5
Food: 5
Service: 5
I’ve been a loyal customer for over a decade, use to eat there and order take out often, even after I moved to a different town I still go there to eat and order takeout regularly, and the food always tastes great. Unfortunately, yesterday (5/29/2024) I ordered a few dishes, crab Rangoon, scallion pancakes and chicken and broccoli and white rice and general Tso chicken and a chicken friend rice everything ordered at dinner size. The food tasted very blended and had little to no flavor, as if it came from a different low grade restaurant. My wife and I were shocked at how bad the food tasted, so today I decided to call and give some feedback to tell them that food did not taste as good as usual, I did not play on writing this review.
I asked to speak to the manager or owner and the lady on the phone said they were not around and that if I a have a complaint I can give it to her to pass along, I said gently no, that I would rather speak to the manager or owner, and after a brief hold a gentlemen named Will came on the phone, and I was telling him how the food did not taste as good as usual, he became instantly doubtful and told me that he tastes the food regularly and that his restaurant always serves the best food because he tastes the dishes often.
I gave him the time of the order and it’s total and describe the dishes and he proceeded to tell me, not that he doesn’t believe me, but I should have sent a picture as he checks thing randomly and everything always comes out great. I told him he sounded very defensive and that I don’t think he even cares for the review and he proceeded to tell me in order to get a refund he need to have pictures, and he spoke very good English, so language was not an issue during our conversation. I said that I was not calling about a refund I was giving some feedback back to say the chicken was under cooked and overall the dishes were bland and tasteless. He got and angry and said that he had to stuff to do and hung up on me.
The manager named “Will” was very upset and unprofessional and did not care about the review at all, he sounded quite arrogant and unwilling to take my feedback seriously, and instead took a phone feedback as an insult and hung up on a loyal customer.
This was my first and only feedback about this restaurant, I believe that the people of Winchester and the surrounding communities deserve better and safer venues to eat at. So loyal customers and new, beware of this man’s emotions, as he is fragile and unpleasant to deal with, the food quality might continue to decline as he is unwilling to listen and show no respect to his most loyal customers. I will not eat there ever again, I want others to be aware of the distasteful food and customer service that the manager “Will” might continue to force upon the unsuspecting customers.
Atmosphere: 1
Food: 1
Service: 1
I mean it's alright
My wife got food poisoning from there 2 nights ago. Be careful with what you order I guess. I’m all set with this place, not ordering there ever again.
Food: 1
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