Dunkin'
230 Revere St, Winthrop
(617) 539-0685
Recent Reviews
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Just had the best sausage,egg and cheese croissant sandwich I have EVER had from a Dunkin. Coffee is delicious, donuts were fresh and service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
To be fair service was good, the atmosphere was good, and clean. But there seems to be a miscommunication between their app and the folks preparing the orders. I prefer my food cooked not burnt. When a customer puts no cheese it's for a reason when a donut is chosen it's because that's the one wanted! I would suggest checking your order before going about your business.
Atmosphere: 4
Food: 2
Service: 4
Don’t bother going in the afternoon, the staffs more interested in chatting with their friends coming in to visit than serving customers.
Atmosphere: 4
Food: 4
Service: 2
I have been a regular for many years, average time 5:45am arrival. Opens at 5:00am, NEVER have muffins ready at that time! Last month all employees have changed, nobody seems to be in the CS mode. I order on the Mobil app from 3 miles away, and my order is NEVER ready when I arrive, and it is not due to customer workload. I believe it is time to find a new morning stop, today only had old coffee cake muffins available, and when I arrived two employees shooting the sh*t and had not even started to make my drink I ordered 5 minutes prior, NOBODY IN STORE!!! I think the Owner, GM, and Manager need to get a game plan together, this location has gone downhill fast! AS FAR AS DUNKIN CORPORATE, PUT AN ASSORTMENT OF MUFFINS ON THE MOBIL APP, I HAVE ASKED, CALLED, TWITTERED ETC. FOR THE PAST TWO YEARS, I DONT WANT BLUEBERRY OR COFFEE CAKE THE ONLY TWO OPTIONS ON THE APP!
Food was well done. The staff was very friendly. She made a mistake with my order but quickly fixed it. When there was no line, the cashier came out to clean, sweep, and mop and interacted with us while we sat in the dining area. This dunkin was a little above the rest.
Atmosphere: 4
Food: 4
Service: 4
My every morning stop. Every day consistent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
Ordered plain bagel not toasted with Veggie Cream Cheese, received bagel and plain cream cheese
Food: 3
Service: 1
Recommended dishes: Paper Cups
Ordered $6 meal deal and got decaf medium coffee and didn’t understand English very disappointed and mad because I wanted my bacon egg and cheese and my hash browns too. Tried to complain and get a refund and acted clueless 1 star review never coming again
Atmosphere: 1
Food: 5
Service: 1
Dunkin is a great spot for your daily dose of DD. The staff is friendly, and this location consistently makes my coffee perfectly. Thank you for always providing excellent coffee and having employees who share happiness with a smile.
Atmosphere: 3
Food: 3
Service: 5
It is clean and the coffee is good. Lots of seating
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
It's just dunkin
Atmosphere: 3
Food: 3
Service: 3
Always friendly staff. Line customers just moves slow. Takes while?
Atmosphere: 1
Food: 2
Service: 5
Wonderful customer service.
Atmosphere: 5
Food: 5
Service: 5
Spend money on better coffee beans not stupid celebrities.
Atmosphere: 1
Food: 1
Service: 1
I am a loyal customer of this dunkin every day. I order i medium strawberry refresher with green tea almost every day. The past couple days my refresher has tasted like coffee. I am upset because it makes my day getting that drink, and it tasting like coffee makes me throw it away because it is repulsive. I think the drinks are being mixed with the other tap drinks ? please explain .
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