Dunkin'

230 Revere St, Winthrop
(617) 539-0685

Recent Reviews

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Patricia McNeil-Federico

Just had the best sausage,egg and cheese croissant sandwich I have EVER had from a Dunkin. Coffee is delicious, donuts were fresh and service was fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

Ken Orne

To be fair service was good, the atmosphere was good, and clean. But there seems to be a miscommunication between their app and the folks preparing the orders. I prefer my food cooked not burnt. When a customer puts no cheese it's for a reason when a donut is chosen it's because that's the one wanted! I would suggest checking your order before going about your business.

Atmosphere: 4

Food: 2

Service: 4

M Morrison

Don’t bother going in the afternoon, the staffs more interested in chatting with their friends coming in to visit than serving customers.

Atmosphere: 4

Food: 4

Service: 2

SS BOS

I have been a regular for many years, average time 5:45am arrival. Opens at 5:00am, NEVER have muffins ready at that time! Last month all employees have changed, nobody seems to be in the CS mode. I order on the Mobil app from 3 miles away, and my order is NEVER ready when I arrive, and it is not due to customer workload. I believe it is time to find a new morning stop, today only had old coffee cake muffins available, and when I arrived two employees shooting the sh*t and had not even started to make my drink I ordered 5 minutes prior, NOBODY IN STORE!!! I think the Owner, GM, and Manager need to get a game plan together, this location has gone downhill fast! AS FAR AS DUNKIN CORPORATE, PUT AN ASSORTMENT OF MUFFINS ON THE MOBIL APP, I HAVE ASKED, CALLED, TWITTERED ETC. FOR THE PAST TWO YEARS, I DONT WANT BLUEBERRY OR COFFEE CAKE THE ONLY TWO OPTIONS ON THE APP!

Luigi D

Food was well done. The staff was very friendly. She made a mistake with my order but quickly fixed it. When there was no line, the cashier came out to clean, sweep, and mop and interacted with us while we sat in the dining area. This dunkin was a little above the rest.

Atmosphere: 4

Food: 4

Service: 4

Jim Barry

My every morning stop. Every day consistent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin Donuts

Robert Harold

Ordered plain bagel not toasted with Veggie Cream Cheese, received bagel and plain cream cheese

Food: 3

Service: 1

Recommended dishes: Paper Cups

gia

Ordered $6 meal deal and got decaf medium coffee and didn’t understand English very disappointed and mad because I wanted my bacon egg and cheese and my hash browns too. Tried to complain and get a refund and acted clueless 1 star review never coming again

Atmosphere: 1

Food: 5

Service: 1

Ronny Rigotti

Dunkin is a great spot for your daily dose of DD. The staff is friendly, and this location consistently makes my coffee perfectly. Thank you for always providing excellent coffee and having employees who share happiness with a smile.

Atmosphere: 3

Food: 3

Service: 5

Tim Fitzpatrick

It is clean and the coffee is good. Lots of seating

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Donuts

David Sheehan

It's just dunkin

Atmosphere: 3

Food: 3

Service: 3

S Mortimer

Always friendly staff. Line customers just moves slow. Takes while?

Atmosphere: 1

Food: 2

Service: 5

Mr Nobody

Wonderful customer service.

Atmosphere: 5

Food: 5

Service: 5

Daniel Smith

Spend money on better coffee beans not stupid celebrities.

Atmosphere: 1

Food: 1

Service: 1

Josie Barry

I am a loyal customer of this dunkin every day. I order i medium strawberry refresher with green tea almost every day. The past couple days my refresher has tasted like coffee. I am upset because it makes my day getting that drink, and it tasting like coffee makes me throw it away because it is repulsive. I think the drinks are being mixed with the other tap drinks ? please explain .

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