Dunkin'

20 Main St, Winthrop
(617) 539-9059

Recent Reviews

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diedra jacobs

Did Uber Eats. The wrong doughnuts were sent even though the receipt was correct for what I wanted.

Food: 1

David Tilleman

They won’t let paying customers use their bathroom. They told me I need to go to the gas station because their bathroom isn’t clean.

Service: 1

BosApollo

It’s 3:30pm on a Saturday and waited in the drive-thru line for 25 minutes. There was only one person working. Found out it was because of the way the manager did the schedule. If the manager does not do the schedule correct he or she should go and help that poor guy out or be fired. No way to run a business. Also half of their menu board has been off for over two weeks.

Atmosphere: 1

Food: 4

Service: 1

B Andom

Good people but need to be retrained by an outside source. (Ex dunks employee here) they gave me a small cup trying to convince me it’s a medium cup. (Again, ex- dunks employee here.) Don’t understand how to pour whip crème or use machines. The food tends to be a hit or
Miss. It’s as if they’re scared to do more..? it’s been happening for a couple weeks now and figured to let it slide cause they’re new but at this point. - you should have it down, that job is not rocket science. Again good people but they don’t know how to do the basic job functions

Atmosphere: 5

Food: 3

Service: 1

Tracy Rist

This is mostly a drive through. Occasionally messes up orders and the line in the morning can be very long.

Atmosphere: 3

Food: 3

Service: 3

Ken

Absolutely the worst help ever! Half of them don’t understand English! Ask for light coffee and you think you asked for black. Revere St is a better option.

ismael madrigal

What the hell is this? Ate this in 2 bites

Atmosphere: 1

Food: 1

Service: 5

Michael O'Mara

Their products are good, but sometimes some of the staff are in a hurry and very rude.

John MacDonald

Horrible staff’s unprofessional they will repeat the coffee back to you and still make it wrong. They told me they had no munchkins or donuts left when I went through the drive thru, which was a regular occurrence. The one time I go in after they messed up my coffee and told me there were no munchkins or donuts, I look at the bakers rack and there’s a mountain of munchkins and a few donuts. Do yourself a favor and go to revere st dunks much better staff and always stocked.

Atmosphere: 1

Food: 1

Service: 1

Ashley Leone

THEY LIED ABOUT HAVING DONUTS!! We were told they had no munchkins nor donuts but of course they messed up our coffees forcing us to go back and go inside to get our order correct and wouldn’t you know inside on display were munchkins and donuts!!!! My advice DO NOT GO HERE waste of money and your time!!!

Atmosphere: 1

Food: 1

Service: 1

Mike Storm

Coffee. Do u even know what or how to make coffee. This is a dunkin donuts correct. Try putting some coffee in your coffee. I have had water with more coffee

Dunkin corporate you need to come re-teach this location to keep your name in shape cause this is ????

Atmosphere: 3

Food: 2

Service: 2

Mike Schon

Coffee. Do u even know what or how to make coffee. This is a dunkin donuts correct. Try putting some coffee in your coffee. I have had water with more coffeeDunkin corporate you need to come re-teach this location to keep your name in shape cause this is ????

Atmosphere: 3

Food: 2

Service: 2

Jay Rey

I got food poisoning from here on 4/15/24 bought a large cold brew cold foam 5 muchas, 4 hazelnut shots and 4 cream. Will never come back here again.

Food: 1

Ann Carroll

The employees at this Dunkin Donuts become annoyed and put out when you ask to exchange the charred burnt coal they give you…instead of the breakfast sandwich you ordered

Stephanie “Stephie” Masten

Personable attitudes but lack skills in communication. Orders were wrong or missing items more than once.

Atmosphere: 3

Food: 3

Service: 3

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