Potenza's Restaurant and Bar

Food is great! Wish you didn't have to use some tablet to order any type of food. Some actual customer service at the beach would have been nice!

Atmosphere: 4

Food: 5

Service: 2

Fantastic place of pleasures in food dance & bands on stage, thanks Dustin Harder for recruiting the owner to enjoy your house home cooking experience.

Atmosphere: 5

Food: 5

Service: 5

Glad to see it back open! Reno’s look fantastic.

Best pizza ever

Atmosphere: 5

Food: 5

Service: 5

We had a great meal and really nice evening. Food was fantastic. Don't like the way you are supposed to order. Lovely waitress helped us out though so all good. Could have done without the flies, but a minor annoyance.

Atmosphere: 4

Food: 5

Service: 5

DO NOT COME HERE FOR THE FOOD! Absolutely terrible. Probably one of the worst experiences I have had. First they make you pay upfront before you have even recieved your food asking for a tip and everything. We had 3 couples and even though we ordered one after each other everyones food came out at different times. The service is nonexistent. 4/6 dishes were still frozen in the middle and the fettuccine alfredo had about 3/4 cup of water at the bottom of it. Nothing was fresh. It is very apparent that everything is frozen and from package. At the price you pay its really disappointing. Even the pizza was awful. The cheese is of such cheap quality that one bite and everything comes off. You pay $4 for a drink that is mostly ice with no refills and watered down at that. Like come on. It cost cents per fountain drink. It is no wonder they make you pay ahead of time because their food and service will make you wish you never stepped into the restaurant, let alone pay $250 for 6 meals. When asked how our meal was, it was honestly insulting. It was clear that nobody was enjoying their food with most plates looking untouched. No compensation or apologizes given. And also worth mentioning, there is NO AC in this place, it feels like a million degrees and outside isn't much better. The patio was covered in webs that the staff only addressed once there were people already out there. I am sorry but if you want to have a patio, keep it clean and dont wait till you are already open. AVOID!

Atmosphere: 1

Food: 1

Service: 1

I bought a pizza and wings and ribs.They were soggy and not appetizing. but the cheese bread was good. Im not sure whats happening.

Atmosphere: 1

Food: 1

Service: 2

Great food and service. Truly a gem in the heart of Grand Marais. Not a chance we skip pizzas from this place when we are in the area!! Lovely ambience with great bands!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna, Potenza Special Pizza, Wings

My six friends and I went here for my friends 18th bday. Came in, and they didnt even have our reservation, and making the reservation itself was sketchy cause we had to email the owner. Next, the band was setting up and we had to pay a cover charge of 10 dollars for the band. Why are WE paying for the band the restaurant chose to hire. Next after ordering out food from a kiosk, we were sat at our table right in front of the band. The band sounded great, except they were so loud I had to YELL to communicate with my friends and the staff, and the staff had to invade our space to even hear us. Next they came with our drinks which were in plastic cups, and they didnt even ID my friend who got her FIRST alcoholic drink. Then they brought out plates which were greasy woo hoo. Our food was OK, but overpriced cause there weren't free refills even with the cover charge, and my friends salad was just lettuce stems. Finally I got to wait 5 minutes at the front for a take out box, while my 2 other friends had to use their phone flashlights to find the bathroom light switch. Lastly, as I sat back down at our table to wait for the takeout box, our waitress came over and nudged my friend with the take out box instead of placing it on our table or tapping her on the shoulder. She also began cleaning up our table as some of us were still eating. Safe to say we wont forget this, also I'd like to end by saying, I've worked as a waitress myself :)

Atmosphere: 1

Food: 3

Service: 1

Have always been great to us. Takeout is fast and staff are very courteous.

Just had a Budweiser, no ambiance whatsoever, maybe all right on weekends?

Atmosphere: 1

Service: 2

Ordered & paid online at 5:30 and then Waited 2 hours for soggy pizza. Apparently there were issues with their platform and they weren't seeing the orders. Very disappointing experience as a 1st time customer.

Atmosphere: 2

Food: 2

Service: 1

Pet friendly restaurant ! Love the atmosphere !

Atmosphere: 5

Food: 4

Service: 5

Wasn't even open

Wasn't even open