No idea what the heck is going on with chicken chef but for several months now the service is terrible. No more online orders, delivery is rarely available, the service inside the location is terrible, the server guy who also answers the phone has a terrible attitude. What happened to the sweet ladies who used to work there? They were so kind, the delivery lady was always very nice and the service was so different, it’s like a whole different experience going there now.
Kelly Juenke
SERVER MADE ME CRY.
I went there with my family this past weekend. The older, male server came to take our order and we gave him my partners order and the kids order. I still wasn't sure what I wanted so I asked him to come back in like 5 minutes. He let out an annoyed sigh and made an irritated face and walked away. This made me feel terrible and I started to cry. He came back a few times to see if I was ready but I ended up not getting anything because I was so upset. He could have easily just put in everyone else's order. I didn't mind waiting a little longer for mine. I have never felt so upset while eating at a restaurant. I won't be going back there. Too bad, because the food was good.
Atmosphere: 2
Food: 4
Service: 1
Brad Kehler
The owner of the niverville franchise is also the server. He's terrible. It's not remotely enjoyable.It's like I'm inconveniencing him for supporting his business. I have tried because ive worked there myself but I'm not going back. He's completely unaware. Rude. Condescending. I'm simply not returning.
Food: 4
Service: 1
Debbie McNeill
Great spot to meet and enjoy good food.
Atmosphere: 4
Food: 4
Service: 4
Bryson Letkeman
Ate our food, not once did the server come check on after delivering the food or to refill drinks. Went to pay for the food, and then after I paid I realized they didn't apply the 50% off. I assumed no big deal but apparently they can't do refunds on the debit machine, refuse to give cash, and have no manager who would come in. So I apparently have to wait an unknown amount of time to get a refund because of their mistakes. I understand staff can be new and that's totally fine and I empathize with that. But then make sure somebody is making sure they are doing things well/properly or at least have safeguards in place if they screw up. I'm guessing it just won't be able to compete as more and more restaurants are opening up. Hopefully at some point I get my refund.
Atmosphere: 1
Food: 2
Service: 1
Keyannah Gobeil
Worst chicken chef I’ve ever been too. The food quality was terrible and so was the staff.
Atmosphere: 1
Food: 1
Service: 1
Steven
Today was much better. The meal was nice.
Atmosphere: 2
Food: 3
Service: 4
Nadia Swanepoel
The best pizza in town! That is not exagerated. And no other chicken place comes close!
Atmosphere: 3
Food: 5
Service: 5
Brittany Reid
Asked ot use a E- Gift card over the phone before placing my order was told that was fine. Got there and then was told they could/ didn't know how to process it. The chicken was a little slimy and not very crispy. The servers were nice though.
Atmosphere: 3
Food: 4
Service: 3
Lone Wolf
The utmost worst dining experience of my life! After seating, both waitresses noticed us. Understandably we waited patiently as one worked the cash register and the other cleared the tables of those leaving. Restaurant was nearly empty at this point when 2 other tables seated themselves after we did. We had to serve our own coffee and beg for cream. Both tables who walked in after our table had their orders taken first and were served promptly yet waitresses seemed to enjoy making small talk with the other customers rather pay any attention to our table. I ordered mashed potatoes and gravy. This is all made ready to serve...yet I was not served. I went up to the register and requested to speak to the manager and was told the manager was not available. I'm sorry to say but I walked out due to the rude and poor customer service. I will no longer return to this location unless they replace their serving staff. This happened Friday 12th of July. Check your footage and watch for yourself. I also posted to the Niverville page and your server made up lies about the whole situation. RECOMMEND NOBODY DINE HERE! p.s. I.O.U. 2 coffees
The utmost worst dining experience of my life! After seating, both waitresses noticed us. Understandably we waited patiently as one worked the cash register and the other cleared the tables of those leaving. Restaurant was nearly empty at this point when 2 other tables seated themselves after we did. We had to serve our own coffee and beg for cream. Both tables who walked in after our table had their orders taken first and were served promptly yet waitresses seemed to enjoy making small talk with the other customers rather pay any attention to our table. I ordered mashed potatoes and gravy. This is all made ready to serve...yet I was not served. I went up to the register and requested to speak to the manager and was told the manager was not available. I'm sorry to say but I walked out due to the rude and poor customer service. I will no longer return to this location unless they replace their serving staff. This happened Friday 12th of July. Check your footage and watch for yourself. I also posted to the Niverville page and your server made up lies about the whole situation. RECOMMEND NOBODY DINE HERE! p.s. I.O.U. 2 coffees
Engle-Jones Aquino
Just noticed the guy server with a gold necklace. Didn't greet asians. They gave me the wrong order, the order was from the other table. He gave us an angry look at that time. It's my first time at Niverville, and I went there for the community garage sale. Friendly people. Except for the guy server.
Atmosphere: 4
Food: 4
Service: 2
Debbie Gyles
Robert was very friendly and accommodating!
Atmosphere: 5
Food: 5
Service: 5
Jarred Martens
Best breakfast in town and a great price at that. Dorriene is very friendly and provides the best service. 10/10 would come again
No idea what the heck is going on with chicken chef but for several months now the service is terrible. No more online orders, delivery is rarely available, the service inside the location is terrible, the server guy who also answers the phone has a terrible attitude.
What happened to the sweet ladies who used to work there? They were so kind, the delivery lady was always very nice and the service was so different, it’s like a whole different experience going there now.
SERVER MADE ME CRY.
I went there with my family this past weekend. The older, male server came to take our order and we gave him my partners order and the kids order. I still wasn't sure what I wanted so I asked him to come back in like 5 minutes. He let out an annoyed sigh and made an irritated face and walked away. This made me feel terrible and I started to cry. He came back a few times to see if I was ready but I ended up not getting anything because I was so upset. He could have easily just put in everyone else's order. I didn't mind waiting a little longer for mine. I have never felt so upset while eating at a restaurant. I won't be going back there. Too bad, because the food was good.
Atmosphere: 2
Food: 4
Service: 1
The owner of the niverville franchise is also the server. He's terrible. It's not remotely enjoyable.It's like I'm inconveniencing him for supporting his business. I have tried because ive worked there myself but I'm not going back. He's completely unaware. Rude. Condescending. I'm simply not returning.
Food: 4
Service: 1
Great spot to meet and enjoy good food.
Atmosphere: 4
Food: 4
Service: 4
Ate our food, not once did the server come check on after delivering the food or to refill drinks. Went to pay for the food, and then after I paid I realized they didn't apply the 50% off. I assumed no big deal but apparently they can't do refunds on the debit machine, refuse to give cash, and have no manager who would come in. So I apparently have to wait an unknown amount of time to get a refund because of their mistakes. I understand staff can be new and that's totally fine and I empathize with that. But then make sure somebody is making sure they are doing things well/properly or at least have safeguards in place if they screw up. I'm guessing it just won't be able to compete as more and more restaurants are opening up. Hopefully at some point I get my refund.
Atmosphere: 1
Food: 2
Service: 1
Worst chicken chef I’ve ever been too. The food quality was terrible and so was the staff.
Atmosphere: 1
Food: 1
Service: 1
Today was much better. The meal was nice.
Atmosphere: 2
Food: 3
Service: 4
The best pizza in town! That is not exagerated. And no other chicken place comes close!
Atmosphere: 3
Food: 5
Service: 5
Asked ot use a E- Gift card over the phone before placing my order was told that was fine. Got there and then was told they could/ didn't know how to process it.
The chicken was a little slimy and not very crispy.
The servers were nice though.
Atmosphere: 3
Food: 4
Service: 3
The utmost worst dining experience of my life! After seating, both waitresses noticed us. Understandably we waited patiently as one worked the cash register and the other cleared the tables of those leaving. Restaurant was nearly empty at this point when 2 other tables seated themselves after we did. We had to serve our own coffee and beg for cream. Both tables who walked in after our table had their orders taken first and were served promptly yet waitresses seemed to enjoy making small talk with the other customers rather pay any attention to our table. I ordered mashed potatoes and gravy. This is all made ready to serve...yet I was not served. I went up to the register and requested to speak to the manager and was told the manager was not available. I'm sorry to say but I walked out due to the rude and poor customer service.
I will no longer return to this location unless they replace their serving staff.
This happened Friday 12th of July. Check your footage and watch for yourself.
I also posted to the Niverville page and your server made up lies about the whole situation.
RECOMMEND NOBODY DINE HERE!
p.s. I.O.U. 2 coffees
Restaurantji Recommends
The utmost worst dining experience of my life! After seating, both waitresses noticed us. Understandably we waited patiently as one worked the cash register and the other cleared the tables of those leaving. Restaurant was nearly empty at this point when 2 other tables seated themselves after we did. We had to serve our own coffee and beg for cream. Both tables who walked in after our table had their orders taken first and were served promptly yet waitresses seemed to enjoy making small talk with the other customers rather pay any attention to our table. I ordered mashed potatoes and gravy. This is all made ready to serve...yet I was not served. I went up to the register and requested to speak to the manager and was told the manager was not available. I'm sorry to say but I walked out due to the rude and poor customer service.
I will no longer return to this location unless they replace their serving staff.
This happened Friday 12th of July. Check your footage and watch for yourself.
I also posted to the Niverville page and your server made up lies about the whole situation.
RECOMMEND NOBODY DINE HERE!
p.s. I.O.U. 2 coffees
Just noticed the guy server with a gold necklace. Didn't greet asians. They gave me the wrong order, the order was from the other table. He gave us an angry look at that time. It's my first time at Niverville, and I went there for the community garage sale. Friendly people. Except for the guy server.
Atmosphere: 4
Food: 4
Service: 2
Robert was very friendly and accommodating!
Atmosphere: 5
Food: 5
Service: 5
Best breakfast in town and a great price at that. Dorriene is very friendly and provides the best service. 10/10 would come again
Atmosphere: 3
Food: 5
Service: 5
Great food and service. Chicken is the best!
Atmosphere: 5
Food: 5
Service: 5
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