Chicken Chef - Russell
507 Main St S, Russell
(204) 773-3320
Recent Reviews
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Me and my partner ordered 2 medium pizzas, both had pepperoni and bacon, while hers had black olives and was to be gluten free. When I called to make this order I requested gluten free at least 3 times along with the black olives over the phone. The employee taking my order read the order back and they didn't mention the gluten free or the black olives I requested, which I clarified before hanging up. I get there and they charged me a medium and a large pizza, the receipt stated that the large pizza was gluten free, but no olives. I requested the black olives while I was at the till, waited for 15 minutes and they hand me the pizza, I get home and discovered that they gave me a large peperoni pizza, wasn't gluten free crust, no bacon or olives. I called to speak with the manager, whom rectified the order by giving us the proper pizza I ordered, but first stated that the large pizza i got was gluten free; which it wasn't, not to mention the fact that this establishment only serves gluten free pizza in the medium size, yet still punched it on the receipt as a large. The pizza itself looked a bit on the burnt side, but it was acceptable. When I went back to pick up the gluten free pizza I asked the manager what the difference was for the large peperoni, which was about 4.50$ which was stated as a "credit" for my next visit. So to summerize if you're gluten intolerant you will need to triple check your order to make sure it's correct. If I was to give one piece of advice it would be to train your employees on taking orders, because this isn't the first time. I will give benefit of the doubt, I understand you can't compare a new crew with the old, but this was fairly frustrating.
The pictures provided are the medium I ordered and the large peperoni I got instead of the gluten free option. With the receipt, you can clearly see how the gluten free option is tagged on like they serve different sized gluten free pizzas; they don't.
Atmosphere: 1
Food: 1
Service: 1
“Didn’t Know Chicken Chef Had Delicious Pizzas To Offer”
I tried the BBQ chicken and it was to die for… 100%recommended. 🍕
Parking: Lots of parking space there
Atmosphere: 4
Food: 5
Service: 5
Food was good and service was really great.
Atmosphere: 4
Food: 5
Service: 5
Got food for our lunch during family trip. Food was amazing and witnessed excellent hospitality. Thanks for the experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perogies, Lasagna, Garlic Toast, Kids Chicken Fingers, Fries
Really enjoy it here.
Atmosphere: 5
Food: 5
Service: 5
Great place for Chicken. Best pizzas I have ever had. Friendly Staff and great service.
Vegetarian options: Garden Salad with Italian Dressing. Veggie pizza
Parking: Lots of parking
Kid-friendliness: Has toys machines for kids and colouring pages
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parkland Burger, Chef's Salad, Poutine, All at Chicken Chef, Denver Sandwich
For the first time in 20 years eating at Chicken Chef they told me my iced tea is not free refills. It only took 20 minutes to sort that out. After I told her, I didn’t care either way I wanted a refill. But stated that I have never been charged yet.
Atmosphere: 1
Food: 4
Service: 1
Just picked up take out on the way home from Edmonton and food was excellent. We ordered Hawaiian Pizza, chicken wings, mozzarella sticks and all were perfect. Very helpful and prompt staff as well!!!
Food: 5
Service: 5
Ordered Eggs Benedict & asked for the eggs to be fully cooked. When I received my food, the eggs were not fully cooked & were runny. I told the server about it the next time she came by & her response was she is a vegetarian & doesn't know about uncooked eggs.
Atmosphere: 3
Food: 2
Service: 3
Always a dependable place to stop passing threw russle for a good meal very consistent with its quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perogies, All at Chicken Chef
Restaurantji Recommends
Dining with flies.
We tried to eat with one arm waving around like crazy trying to keep the flies from landing onto our food. Lol friends and I were so disappointed. won’t be eating there anymore
Atmosphere: 1
Staff was really quick at serving. Fresh food, reasonable price. Lots of parking.
Vegetarian options: Veggie Pizza
Veggie Salads
Kid-friendliness: Toys machine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parkland Burger, Perogies, Caesar Salad
Lasagna was very good and hot. Liver was dry and Gravy lukewarm.
Parking: Lots of room
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lasagna
Staff was really quick at serving. Fresh food, reasonable price. Lots of parking.
Vegetarian options: Veggie Pizza
Veggie Salads
Kid-friendliness: Toys machine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parkland Burger, Perogies, Caesar Salad
Excellent food and good prices. Very friendly staff
Atmosphere: 4
Food: 5
Service: 4
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