Chicken Chef - Russell

507 Main St S, Russell
(204) 773-3320

Recent Reviews

Sort by
Caleb Hawksworth

Me and my partner ordered 2 medium pizzas, both had pepperoni and bacon, while hers had black olives and was to be gluten free. When I called to make this order I requested gluten free at least 3 times along with the black olives over the phone. The employee taking my order read the order back and they didn't mention the gluten free or the black olives I requested, which I clarified before hanging up. I get there and they charged me a medium and a large pizza, the receipt stated that the large pizza was gluten free, but no olives. I requested the black olives while I was at the till, waited for 15 minutes and they hand me the pizza, I get home and discovered that they gave me a large peperoni pizza, wasn't gluten free crust, no bacon or olives. I called to speak with the manager, whom rectified the order by giving us the proper pizza I ordered, but first stated that the large pizza i got was gluten free; which it wasn't, not to mention the fact that this establishment only serves gluten free pizza in the medium size, yet still punched it on the receipt as a large. The pizza itself looked a bit on the burnt side, but it was acceptable. When I went back to pick up the gluten free pizza I asked the manager what the difference was for the large peperoni, which was about 4.50$ which was stated as a "credit" for my next visit. So to summerize if you're gluten intolerant you will need to triple check your order to make sure it's correct. If I was to give one piece of advice it would be to train your employees on taking orders, because this isn't the first time. I will give benefit of the doubt, I understand you can't compare a new crew with the old, but this was fairly frustrating.

The pictures provided are the medium I ordered and the large peperoni I got instead of the gluten free option. With the receipt, you can clearly see how the gluten free option is tagged on like they serve different sized gluten free pizzas; they don't.

Atmosphere: 1

Food: 1

Service: 1

Dhwanit Chaudhary

“Didn’t Know Chicken Chef Had Delicious Pizzas To Offer”
I tried the BBQ chicken and it was to die for… 100%recommended. 🍕

Parking: Lots of parking space there

Atmosphere: 4

Food: 5

Service: 5

Nicole Adam

Food was good and service was really great.

Atmosphere: 4

Food: 5

Service: 5

Aki Chaudhary

Got food for our lunch during family trip. Food was amazing and witnessed excellent hospitality. Thanks for the experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Perogies, Lasagna, Garlic Toast, Kids Chicken Fingers, Fries

Jon Lawrence

Really enjoy it here.

Atmosphere: 5

Food: 5

Service: 5

James Anderson

Great place for Chicken. Best pizzas I have ever had. Friendly Staff and great service.

Vegetarian options: Garden Salad with Italian Dressing. Veggie pizza

Parking: Lots of parking

Kid-friendliness: Has toys machines for kids and colouring pages

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parkland Burger, Chef's Salad, Poutine, All at Chicken Chef, Denver Sandwich

Kola Movers

For the first time in 20 years eating at Chicken Chef they told me my iced tea is not free refills. It only took 20 minutes to sort that out. After I told her, I didn’t care either way I wanted a refill. But stated that I have never been charged yet.

Atmosphere: 1

Food: 4

Service: 1

Rod Wollmann

Just picked up take out on the way home from Edmonton and food was excellent. We ordered Hawaiian Pizza, chicken wings, mozzarella sticks and all were perfect. Very helpful and prompt staff as well!!!

Food: 5

Service: 5

Rick Cameron

Ordered Eggs Benedict & asked for the eggs to be fully cooked. When I received my food, the eggs were not fully cooked & were runny. I told the server about it the next time she came by & her response was she is a vegetarian & doesn't know about uncooked eggs.

Atmosphere: 3

Food: 2

Service: 3

Brett hutton

Always a dependable place to stop passing threw russle for a good meal very consistent with its quality

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Perogies, All at Chicken Chef

I’m from Russell

Dining with flies.
We tried to eat with one arm waving around like crazy trying to keep the flies from landing onto our food. Lol friends and I were so disappointed. won’t be eating there anymore

Atmosphere: 1

Vishal

Staff was really quick at serving. Fresh food, reasonable price. Lots of parking.

Vegetarian options: Veggie Pizza
Veggie Salads

Kid-friendliness: Toys machine

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parkland Burger, Perogies, Caesar Salad

Adele Inkster

Lasagna was very good and hot. Liver was dry and Gravy lukewarm.

Parking: Lots of room

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Lasagna

Vishal Chaudhari

Staff was really quick at serving. Fresh food, reasonable price. Lots of parking.

Vegetarian options: Veggie Pizza
Veggie Salads

Kid-friendliness: Toys machine

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parkland Burger, Perogies, Caesar Salad

Rj Newman

Excellent food and good prices. Very friendly staff

Atmosphere: 4

Food: 5

Service: 4

Loading...