Tim Hortons

Hwy#16, Russell
(204) 773-7515

Recent Reviews

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Chang G

Clean place. friendly staff

Atmosphere: 5

Food: 5

Service: 5

Goddess of Hades

I love knowing I can stop at Tims here and get everything I order ..and it tastes exactly as I hoped it would. Its fast..friendly staff..and coffee / tim bit perfection.

Food: 5

Service: 5

Micah Joyal

Better than the tims in the city

Atmosphere: 5

Food: 5

Service: 5

Balazs Kiss

Loved the breakfast here! You can sit down inside at the gas station.

Atmosphere: 5

Food: 5

Service: 5

Aman Brar

I stopped by this location around 9:30 a.m. on November 12 during an 8-hour drive, just to grab a coffee. Unfortunately, the service was extremely disappointing. The girl at the window did not greet us or show any courtesy. The interaction felt dismissive and uncomfortable, and it came across as discriminatory toward me as a customer. This experience really left a bad impression, and I hope management addresses this behavior.

Jade Bjola

Absolutely the worst experience I’ve ever had at a Tim Hortons. I stopped in early morning while traveling and asked for something as simple as a soup bowl so my dog could have water. I even bought a coffee to support the business. They charged me extra and handed me a large coffee cup — completely useless, since my dog couldn’t even fit her nose inside it. When I asked to exchange it, the staff were rude, dismissive, and made a ridiculous scene about “not selling soup before 11 a.m.” — A company as big as Tim Hortons should be able to spare a 50¢ bowl, especially when I was willing and did pay for it. What happened to good Customer service? Just attitude and arrogance. I left with no solution. Avoid this place.

Service: 1

Brit’s Tea Talk

Every single time I get a hot beverage the cup is NEVER full always down a good inch = 1-2 oz
It is a fight to get it topped up to get what is paid for. Lg according to online is 20 oz and I’m regularly given 15-18 in my mug that labeled on the inside.
They refuse to put the lid on my refill cup. Even through drive threw. Has resulted in spilling hot beverages on lap.
Staff does not smile or greet in friendly manner

Atmosphere: 3

Food: 1

Service: 1

Doreen Hugli

Good, fast service!

Atmosphere: 5

Food: 5

Service: 5

James Kostecki

Very great workers the guy that served me think his name was keira absolute great guy would get again from this location

Atmosphere: 5

Food: 5

Service: 5

Ben Bendall

I'm disappointed needed coffee on a long drive and it's closes a half hour before the posted time..

Ray Konecsni

I stopped here on my way through for a steeped tea. I was in the drive thru and in a rush. I ordered a steeped tea, a water and a fritter. Didn’t open the cup until after I ate the fritter. Turns out it was not tea at all, but coffee. This is a reason why I go to Tims less often. Horrible order accuracy.

Atmosphere: 3

Food: 2

Service: 3

Michael Valdez

Very good

Atmosphere: 5

Food: 5

Service: 5

Jass Dhaliwal

Very friendly and accommodating staff. A good place to stop.

Darlene Thevenot

Excellent location! Stopped because it was on the highway!

Atmosphere: 5

Food: 5

Service: 5

Scarlet Leclerc-Blouin

I can agree with Caleb, you have to make sure to check and open your products before you eat...I was there this morning, speaking clearly and asked for a sausage farmers wrap no egg and extra sauce and I even heard the person repeat it back to me, we get a little ways out of town and 2 bites into the sandwich there is ZERO sauce. How do you go from extra sauce to absolutely none! Such a piss off especially with the price of things...my husband's not one to go back, but I am and I did not want another sandwich I took my money back. Just a complete piss off, wasn't even a complicated order!

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