Upon placing an order for beverages and a burger at the McDonald’s drive-through, I discovered at the payment window that the burger was omitted from my order. When I requested the staff member to rectify the error by adding the burger, he brusquely declined, citing an inability to modify the order and directed me to address the issue at the next window. At the subsequent window, the staff instructed me to circle back through the drive-through and re-place the entire order—an utterly inconvenient and unnecessary directive, given the absence of any queue or operational delays. Frustrated, I departed with only my beverages, forgoing the incomplete order. This experience exemplifies deplorable service, marked by a flagrant disregard for customer satisfaction and operational efficiency. The failure to promptly correct a simple error reflects poorly on the franchise’s management, revealing a lack of consistency and professionalism within the McDonald’s chain. Such negligence would be unthinkable in a competently run establishment, where customer retention and accountability for mistakes are prioritized. The substandard service at this location underscores a systemic deficiency in franchise oversight and operational standards.
Eric Young
First time ever had a McDonald's give me a free meal as the bus driver. Good and fast service.
Max Torque
Want to give a 10 star review for exceptional customer service, big shout out to Shelley for going above and beyond for her customers
LillaFutufid Tiniween
Their good of course they are McDonald's. But they do miss my causes most of the time. But I roll with the punches most days so
T
Woulda been faster to order a pizza at dominos , the tomato from my wrap , was not in my wrap, but wrapped up in the wrapper. Must be picking their behind in the back
Sean Carr
This is my experience from multiple visits. Put charity donations on bills without asking first. Mess up drive through orders and refuse to fix it, telling you to go through drive around again. Asked if they can fix the order, watched the cashier leave, get in their car and speed off. Asked for a receipt and watched them fish it out garbage can and then staple it to the food bag.
minnianne
Ten Minute wait for a hot chocolate
Mike Lisi
Standard fare
Atmosphere: 4
Food: 4
Service: 4
Chantell Strydom
They keep forgetting something it happend to me 2 times !! Snd if you go back they’re having a attitude !
Atmosphere: 1
Food: 1
Service: 1
Shane Todd
I was visiting the Pas for about a week . I pretty much ate there every day. What I like about this McDonald's is the staff was very friendly spoke very good English and every time I went there they had a smile on their face. I have been to a lot of McDonald's restaurants and I think this is definitely one of the best.
I could tell that the fries were old and so were the pancakes I've ordered, they were very dry than other franchises I've visited at the very least. Coffee tasted bad, and cleanliness inside the restaurant were not good either. Grimy tables everywhere.
Upon placing an order for beverages and a burger at the McDonald’s drive-through, I discovered at the payment window that the burger was omitted from my order. When I requested the staff member to rectify the error by adding the burger, he brusquely declined, citing an inability to modify the order and directed me to address the issue at the next window. At the subsequent window, the staff instructed me to circle back through the drive-through and re-place the entire order—an utterly inconvenient and unnecessary directive, given the absence of any queue or operational delays. Frustrated, I departed with only my beverages, forgoing the incomplete order. This experience exemplifies deplorable service, marked by a flagrant disregard for customer satisfaction and operational efficiency. The failure to promptly correct a simple error reflects poorly on the franchise’s management, revealing a lack of consistency and professionalism within the McDonald’s chain. Such negligence would be unthinkable in a competently run establishment, where customer retention and accountability for mistakes are prioritized. The substandard service at this location underscores a systemic deficiency in franchise oversight and operational standards.
First time ever had a McDonald's give me a free meal as the bus driver. Good and fast service.
Want to give a 10 star review for exceptional customer service, big shout out to Shelley for going above and beyond for her customers
Their good of course they are McDonald's. But they do miss my causes most of the time. But I roll with the punches most days so
Woulda been faster to order a pizza at dominos , the tomato from my wrap , was not in my wrap, but wrapped up in the wrapper. Must be picking their behind in the back
This is my experience from multiple visits. Put charity donations on bills without asking first. Mess up drive through orders and refuse to fix it, telling you to go through drive around again. Asked if they can fix the order, watched the cashier leave, get in their car and speed off. Asked for a receipt and watched them fish it out garbage can and then staple it to the food bag.
Ten Minute wait for a hot chocolate
Standard fare
Atmosphere: 4
Food: 4
Service: 4
They keep forgetting something it happend to me 2 times !! Snd if you go back they’re having a attitude !
Atmosphere: 1
Food: 1
Service: 1
I was visiting the Pas for about a week . I pretty much ate there every day. What I like about this McDonald's is the staff was very friendly spoke very good English and every time I went there they had a smile on their face. I have been to a lot of McDonald's restaurants and I think this is definitely one of the best.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Taylor comes here sometimes
Food is great
Food: 5
The ice coffee was great
Atmosphere: 5
Service: 5
I could tell that the fries were old and so were the pancakes I've ordered, they were very dry than other franchises I've visited at the very least. Coffee tasted bad, and cleanliness inside the restaurant were not good either. Grimy tables everywhere.
Atmosphere: 2
Food: 2
Service: 4
Good food
Atmosphere: 4
Food: 4
Service: 4
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