Left on the phone for 10 minutes trying to make a delivery order, just to hear multiple people being cashed out over and over. Tried to call back and was greeted by a fax machine.
Jean Carla Singque
We will never come back here though we like Chinese food. The cashier / server was not accommodating and helpful, very poor customer service. I regret giving tip after what I experienced.
I told the cashier that it was our first time here. I thought of ordering something that is good for 2 people so I looked at the menu and saw the combo that says can feed 1-2 persons. She said that it is for take out and if I order it I cannot come back for refill. I asked if we can still eat it in the restaurant even though it is for take out and she said yes, but we cannot ask for refill. I understood and I agreed. When she handed me my order she just gave me forks when I have rice so I asked for spoons and an extra plate. At first she refused to give me spoons and plates because she said that my order is for take out. She must have forgotten that she told me that we can still eat there but no refills. I insisted for spoon and plate because why not? I paid for my food and we are allowed to eat there so why not give us utensils? She eventually gave me what I need with a frown face. So yeah, that's not how you treat your customers. You just lost one potential loyal customer.
Genevieve Rose
Always have a great experience here. Food is always fresh, yummy and I really love the spicy special dish that they have! Their service is always friendly, they welcome us with a smile and we leave with a smile and a full belly!
Hailey Halcrow
Love coming here but when I went for the takeout all you can eat buffet they only gave me one scoop of what I picked out when I asked for a little bit more of something the lady rudely said “no that’s enough “ when I’m the one paying almost $30 for the food
J J
I used to come to Riverview all the time before lockdown, but now it's a rare occasion because of how salty is. The only things that taste the same are the spring rolls and sweet and sour chicken. I just finished eating lunch there, and the service was 0/5. The lady rolled her eyes at me after I asked for a glass of water. I'm surprised this restaurant is still in business, given how disgusting the food has gotten, and with the service, I don't think I'll be coming back again. Definitely not worth the price either, like I get inflation rates, but $27 for food that tastes half-cooked and cold, plus a small cup of tea, definitely isn't worth the money.
Atmosphere: 1
Food: 1
Service: 1
Devin Holdner
They serve the food at a buffet. So they pile on the cheap stuff, and skimp on the good stuff, despite what you say. But overall it's pretty ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Lemon Chicken
Jesse Aarinola
Amazing food menu. Very authentic atmosphere. All you can eat and take out options for buffet, as well as extensive single item menu. In house sushi available too. Full alcohol bar. Private events can be held upon booking and catering option also available. Thank you!!!
Vegetarian options: Lots of delicious vegetarian options available.
Dietary restrictions: Ask the staff to accommodate your dietary needs.
Parking: Plaza parking lot and few spots available right near the wheelchair ramp.
Kid-friendliness: Kids menu available
Wheelchair accessibility: Ramp available from parking lot. Very smooth and easily assessable.
Amazing food menu. Very authentic atmosphere. All you can eat and take out options for buffet, as well as extensive single item menu. In house sushi available too. Full alcohol bar. Private events can be held upon booking and catering option also available. Thank you!!!
Tomas Chomiak
Excellent dinner
Atmosphere: 5
Food: 5
Service: 5
Russel Dupley
Came in from out of town. Had the buffet at 1:00PM on the 28th of May.
Easily the worst Chinese food I’ve ever had. Service was terrible.
Paid 50+ dollars for the two of us to go and buy lunch immediately elsewhere.
No service at all and $25 for cold food and not even a glass of water. First and last time
Atmosphere: 2
Food: 2
Service: 1
Daniel Beaucage
No service at all and $25 for cold food and not even a glass of water. First and last
Atmosphere: 2
Food: 2
Service: 1
Glenn Cook
East Indian lady was majorly condescending and rude. The food was low tier and the service was terrible. The one aboriginal lady was very helpful and friendly but she was clearly overworked. (Other staff would not help her serve for whatever reason.) If I could rate a 0, I would. Way overpriced cold food.
Left on the phone for 10 minutes trying to make a delivery order, just to hear multiple people being cashed out over and over. Tried to call back and was greeted by a fax machine.
We will never come back here though we like Chinese food. The cashier / server was not accommodating and helpful, very poor customer service. I regret giving tip after what I experienced.
I told the cashier that it was our first time here. I thought of ordering something that is good for 2 people so I looked at the menu and saw the combo that says can feed 1-2 persons. She said that it is for take out and if I order it I cannot come back for refill. I asked if we can still eat it in the restaurant even though it is for take out and she said yes, but we cannot ask for refill. I understood and I agreed. When she handed me my order she just gave me forks when I have rice so I asked for spoons and an extra plate. At first she refused to give me spoons and plates because she said that my order is for take out. She must have forgotten that she told me that we can still eat there but no refills. I insisted for spoon and plate because why not? I paid for my food and we are allowed to eat there so why not give us utensils? She eventually gave me what I need with a frown face. So yeah, that's not how you treat your customers. You just lost one potential loyal customer.
Always have a great experience here. Food is always fresh, yummy and I really love the spicy special dish that they have! Their service is always friendly, they welcome us with a smile and we leave with a smile and a full belly!
Love coming here but when I went for the takeout all you can eat buffet they only gave me one scoop of what I picked out when I asked for a little bit more of something the lady rudely said “no that’s enough “ when I’m the one paying almost $30 for the food
I used to come to Riverview all the time before lockdown, but now it's a rare occasion because of how salty is. The only things that taste the same are the spring rolls and sweet and sour chicken. I just finished eating lunch there, and the service was 0/5. The lady rolled her eyes at me after I asked for a glass of water. I'm surprised this restaurant is still in business, given how disgusting the food has gotten, and with the service, I don't think I'll be coming back again. Definitely not worth the price either, like I get inflation rates, but $27 for food that tastes half-cooked and cold, plus a small cup of tea, definitely isn't worth the money.
Atmosphere: 1
Food: 1
Service: 1
They serve the food at a buffet. So they pile on the cheap stuff, and skimp on the good stuff, despite what you say. But overall it's pretty ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Lemon Chicken
Amazing food menu. Very authentic atmosphere. All you can eat and take out options for buffet, as well as extensive single item menu. In house sushi available too. Full alcohol bar. Private events can be held upon booking and catering option also available. Thank you!!!
Vegetarian options: Lots of delicious vegetarian options available.
Dietary restrictions: Ask the staff to accommodate your dietary needs.
Parking: Plaza parking lot and few spots available right near the wheelchair ramp.
Kid-friendliness: Kids menu available
Wheelchair accessibility: Ramp available from parking lot. Very smooth and easily assessable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Lemon Chicken, Sweet & Sour Chicken Balls, Ribs, Spring Roll, Sweet & Sour Pork, Chicken Balls, BBQ Pork, Chop Suey
Amazing food menu. Very authentic atmosphere. All you can eat and take out options for buffet, as well as extensive single item menu. In house sushi available too. Full alcohol bar. Private events can be held upon booking and catering option also available. Thank you!!!
Excellent dinner
Atmosphere: 5
Food: 5
Service: 5
Came in from out of town.
Had the buffet at 1:00PM on the 28th of May.
Easily the worst Chinese food I’ve ever had.
Service was terrible.
Paid 50+ dollars for the two of us to go and buy lunch immediately elsewhere.
Do not visit.
Awful.
Not worth the money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent experience
Atmosphere: 5
Food: 5
Service: 5
No service at all and $25 for cold food and not even a glass of water. First and last time
Atmosphere: 2
Food: 2
Service: 1
No service at all and $25 for cold food and not even a glass of water. First and last
Atmosphere: 2
Food: 2
Service: 1
East Indian lady was majorly condescending and rude. The food was low tier and the service was terrible. The one aboriginal lady was very helpful and friendly but she was clearly overworked. (Other staff would not help her serve for whatever reason.) If I could rate a 0, I would. Way overpriced cold food.
Atmosphere: 1
Food: 1
Service: 1
Terrible food. Overpriced hot garbage.
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