KFC
1009 Beards Hill Rd, Aberdeen
(410) 272-6926
Recent Reviews
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GO TO POPEYES ON RT. 22 I just spent 31 minutes waiting in parking lot after waiting in line and ordering french fries and cole slaw only. I didn't even order chicken.
Placed a mobile order so it would be ready since I was on lunch. Arrived only to wait about 5 minutes for someone to come to the front & another 5/6 minutes to get my order which was half an order & cold and old. I refused to take it and asked for a refund and was told I had to reach out online, literally was given the run around and still haven’t received the food or my money back. On top of the fact that the food wasn’t even edible the customer service is inhumane!!!! RUNNNNNNNNNNNNNNN
Atmosphere: 1
Food: 1
Service: 1
I wouldnt recommend this place at all. We had mover and put in 2 orders and online. When my husband went to pick up the order they didnt give our all pur order. After almost 1 hour afterwards when we went asking rest of our order they got annoyed. Literally, you cant even get your order u paid for. Never going back there.
Atmosphere: 1
Food: 2
Service: 1
Me and my family walked in and nobody was at the counter. The guy who finally took our order ignored us for about a good 2 minutes before he came to take our order. I ordered a $7 fill up and asked if I can have 2 legs. He didn’t respond to my question. So when I was trying to repeat myself he interrupted and said “I heard you” very rudely. So I was like then why not respond if he heard…Most of the tables were dirty but we found 1 clean to sit at but the floor underneath our table. The food was alright….Later the guy who took our order started yelling at this girl at one of the tables. I think it was either one of his workers or his girlfriend but he was calling her irresponsible and yelling at her right in front of us. I do not recommend this place….so unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Second time something forgotten in my drive-thru order. Third time they didn’t have enough chicken of the type I wanted. Each time was between 5-7pm. The chicken they did have was greasey and soggy. I keep coming because it’s the only chicken place in Aberdeen, well for a few more weeks anyway. I would’ve thought that they would step up their efforts a little to keep customers happy given the competition they are about to have but clearly I was mistaken. Such a disappointment.
Atmosphere: 1
Food: 1
Service: 1
Terrible. This location needs to be shut down. Horrible service and customer service. Ordered two 5 piece tender combos. Opened the box and only received 3 tenders on each box. This was after waiting 20 mins for my order to be ready. Called to inform the store and the would not answer the phone. I was
Not making a return trip back, I just wanted them to be aware of their mistake and they would not answer the phone. Piss poor customer service. The managerial staff needs retraining. Staff needs customer service training. This location is next door to chick fila. Chick fila stays busy while this location is always empty. I can see why. I will never again go to this establishment
Atmosphere: 1
Food: 1
Service: 1
They no longer offer refunds only Will remake the food. Took forever for food to be made. I ordered online. Forgot sauce I ordered. Many people left before ordering food because of the line. Others wanted refund because they didnt have what they wanted cooked and ready. Were denied then had to get a special request to refund money from store owner
Atmosphere: 3
Food: 4
Service: 2
Honestly, terrible. Everything was overcooked and dry.
Atmosphere: 2
Food: 1
Service: 2
I simply order 2 boxes and you got them wrong both times, I asked for hot sauce 3 times to not hot sauce, I got the wrong drink, please don’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
The Girl that took my order was very friendly and polite. The staff seemed happy. Unlike other KFC's I've been to. The food was hot and delicious.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Slow and disinterested staff, honestly wish I had gone to one of the 5 other fast food places in the area
We waited a long time in a store that was empty. The restaurant reeked of chemicals yet the floor was sticky. My meal was the dunk it bucket. It was missing sauces. My chicken strips were cold and hard as a rock. They forgot half of my meal. That seemed to be the case for the other customers as well.
I’m not looking forward to the food poisoning I’m likely to receive come tomorrow morning, but after a long drive we were hungry.
As I’m writing this the employee is giving an attitude to a customer for asking where her food is after she placed a to go order and then waited 30 mins extra to get the wrong order. I don’t know how this place runs. If I were the manager and walked into this I would be pissed.
Atmosphere: 1
Food: 1
Service: 1
I always loved their extra crispy chicken and cole slaw.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mac & Cheese, Gravy, Cole Slaw
They simply don’t care. Bathroom doors don’t work. Food took forever to be served and it was cold. The dinner looked dirty. Do yourself a favor and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
KFC chicken breast with hot and honey is delicious 😋
Food: 5
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