Chick-fil-A Annapolis Mall

Ice cream shake 🍨

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Strawberry Milkshake

On Saturday, July 20th, I went to chick-fil-a. For starters the worker was talking way the fast, that I couldn’t understand them.Secondly I told my name for the order and while waiting for my food,I didn’t hear my name. Everyone that was after me was leaving before me. Turns out they got my name wrong, and I was standing there for almost 30 minutes.

Atmosphere: 3

Food: 5

Service: 1

Black people aren’t invisible. If you see someone standing at the pickup area, please ask if they need assistance. Of the 8 people at the front, I waited for the 4th person to pass before I was asked for my name, so that I could receive my order obviously waiting to be picked up. Thanks ?

Atmosphere: 1

Food: 4

Service: 1

Abby is the MVP cashier! I had my two kids in the stroller with me and not only was she patient with their ever so changing decisions, she brought the food to my table so I didn't have to leave my kids sitting by themselves. Way to go above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Best chicken sandwich in the entire mall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Literally not even worth the one star. Already skeptical, I had ordered the grilled chicken club sandwich which for one, the cheese was not melted. -Okay, I can deal with that. I proceeded to take my sandwich apart to add sauce only to find a freaking BUG on my lettuce. ? I had to take a photo and zoom in just to be sure. I took it back and asked to speak with a manager and even showed him the photo. He never apologized so clearly he did not care! He asked if I wanted another one (now sir, absolutely NOT!!!) as if he had just severed me a cold sandwich or something. He refunded my money and showed no remorse for it nor was I offered anything else for the inconvenience. Never again!!

We love eating at Chick-fil-A. Food and service are always fantastic. We were there during a bit of a lunch rush, and the food came out quick and with no problems. Always recommend stopping at Chick-fil-A for a quick quality meal.

Atmosphere: 4

Food: 5

Service: 5

Extremely fast service.

Atmosphere: 5

Food: 5

Service: 5

Always great food and people, just a bit slow.

Atmosphere: 5

Food: 5

Service: 4

Quick friendly service—gotta love it. Okay this is also a location where you can get nuggets for breakfast. Great if you want to grab some for a navy tailgate.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Quick friendly service—gotta love it. Okay this is also a location where you can get nuggets for breakfast. Great if you want to grab some for a navy tailgate.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

My food was cold from sitting on the trays. Nope not again for me.

Atmosphere: 5

Food: 3

Service: 4

Love this place! Of course the food is awesome (we all know that) but the staff is so great. Always friendly, helpful and polite in what is probably a pretty stressful location since it is high volume at the mall.

Atmosphere: 5

Food: 5

Service: 5

I ordered one drink, waited for a while until my order was red on the screen, and when I reminded the staff “Sorry if you’re busy, I was waiting on my drink,” Mckayla wordlessly slid the drink across the counter until icecream spilled across the counter and onto both my boyfriend and I, instead of handing me the drink politely. The cashier (the boy on the right) laughed at this exchange. The store owner and floor manger were polite, but no refund, gift card, or other steps toward mitigation were offered.

Atmosphere: 1

Food: 1

Service: 1

Dear Creator,We bow our heads in gratitude for the gift of chicken, nourishing and sustaining us in our daily lives. We thank you for the farmers and workers who labor to bring this bounty to our tables. May we always appreciate and honor the sacrifice of these animals and use them wisely. Amen.

Atmosphere: 5

Food: 5

Service: 5