Dunkin'
1342 Cape St Claire Rd, Annapolis
(410) 349-0070
Recent Reviews
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We got delivery and they have messed up on back to back orders! This location used to be good but I’m not sure what’s going on lately
Atmosphere: 4
Food: 4
Service: 1
I consistently order here whether through the app or DoorDash and they continuously mess up the orders not putting cream in it this is like the sixth time that I've ordered something
Atmosphere: 3
Food: 1
Service: 1
Good people
Atmosphere: 4
Food: 4
Service: 5
Great, fast, friendly service.
Atmosphere: 3
Food: 5
Service: 5
Solid location, rough plaza overall. Placed an order on the app and had no issues picking up from here! Pretty far off the main highway to access which was unfortunate
Atmosphere: 2
Food: 5
Service: 4
Bruh I just wanted the dang sliders. Looks like the balled it up in their hands and crushed it
Food: 1
Find another dunkin this place will only sell you milk and what ever flavor you asked you won't taste no coffee
Exactly what you'd expect from a good Dunkin!
Atmosphere: 4
Food: 5
Service: 5
I always hear great things about this Dunkin but my experience was terrible. I did a mobile order and while it was ready when I walked in I was pleased! Then I try to thank the employees and no one says a word back to me. The coffee I ordered is absolutely terrible and not at all what it was supposed to be and I knew I should’ve went to Wawa where I can make my own coffee and I can pay way less for way more as well. Just not please with the hospitality or the ability to make a good coffee.
Atmosphere: 1
Food: 1
Service: 1
The coffee and donuts were just ok.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
I don't know what's going on with this place lately. I've been coming here every weekend for a couple years and they've always been awesome. But over the past few months, my order is consistently wrong, the drinks are awful, the food is rushed and under cooked. And there's never any attempt to fix anything. If something is wrong I have to order and pay for a second drink, second sandwich, etc. Which I usually have to fix myself when I get home anyway
Atmosphere: 5
Food: 1
Service: 4
This location is absolutely terrible. I have ordered delivery multiple times and every time my order has been messed up. Each time I order the snackin’ bacon, I’m lucky if the bag is even halfway full. The bagel bites are hard and sometimes they just throw in the completely wrong item. No one at the store ever answers the phone. I’ve called customer service to report issues and they said they would pass along feedback, but clearly that hasn’t happened or the employees just don’t care.
This Dunkin has nice employees but then coffee has been bad since probably 2019. I kept asking myself...why do I come here for coffee. It's watered down or something. I go to the one off west street and I actually get caffeine.
Maybe they're using decaf and don't know it
Atmosphere: 4
Food: 1
Service: 4
Good experience good customer service donuts...small and average taste.
Parking: Cape St Claire location is good.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dozen Donuts
Terrible management, need more training on how to manage the morning rush.
Atmosphere: 1
Food: 1
Service: 1
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