I always hear great things about this Dunkin but my experience was terrible. I did a mobile order and while it was ready when I walked in I was pleased! Then I try to thank the employees and no one says a word back to me. The coffee I ordered is absolutely terrible and not at all what it was supposed to be and I knew I should’ve went to Wawa where I can make my own coffee and I can pay way less for way more as well. Just not please with the hospitality or the ability to make a good coffee.
Atmosphere: 1
Food: 1
Service: 1
Lori Abercrombie
The coffee and donuts were just ok.
Atmosphere: 4
Food: 3
Service: 4
Emily Hubbard
I don't know what's going on with this place lately. I've been coming here every weekend for a couple years and they've always been awesome. But over the past few months, my order is consistently wrong, the drinks are awful, the food is rushed and under cooked. And there's never any attempt to fix anything. If something is wrong I have to order and pay for a second drink, second sandwich, etc. Which I usually have to fix myself when I get home anyway
Atmosphere: 5
Food: 1
Service: 4
Kristin Sutliff
This location is absolutely terrible. I have ordered delivery multiple times and every time my order has been messed up. Each time I order the snackin’ bacon, I’m lucky if the bag is even halfway full. The bagel bites are hard and sometimes they just throw in the completely wrong item. No one at the store ever answers the phone. I’ve called customer service to report issues and they said they would pass along feedback, but clearly that hasn’t happened or the employees just don’t care.
Mike Hill
This Dunkin has nice employees but then coffee has been bad since probably 2019. I kept asking myself...why do I come here for coffee. It's watered down or something. I go to the one off west street and I actually get caffeine.
Maybe they're using decaf and don't know it
Atmosphere: 4
Food: 1
Service: 4
Dean Adams
Good experience good customer service donuts...small and average taste.
Parking: Cape St Claire location is good.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dozen Donuts
Christina L. Johns
Terrible management, need more training on how to manage the morning rush.
Atmosphere: 1
Food: 1
Service: 1
gabi Waggoner
When I was pulling up there was a sign on the door that said be back in 5 mins but me coming from customer service we never do that.The young lady that was closing came to the door from inside and unlocked it this is very unprofessional.Will not be coming to this place agin food was good tho.
Atmosphere: 2
Food: 3
Service: 1
Robbie Playyz
my drink by the female who took my order was made worst drink i have had ever had made for me and i get the same drink everytime
Lorena fired my girlfriend for being sick 1 day. She had to go to the hospital and couldn’t make it to work yet she was fired. Absolutely preposterous. I will take my service to McDonald’s from now on and continue to suffer drinking there coffee.
Parking: The parking is buns never go here
Atmosphere: 1
Food: 1
Service: 1
BMG
Fast, friendly service. What else could one hope for.
Atmosphere: 5
Food: 5
Service: 5
Marge Nalley
Ordered coffee and received Luke warm coffee that tasted like water with cream
Tracey Huskey
Stopped here on my long road trip needed a coffee the place was clean staff was very nice made my coffee really good will be coming back when I am in town
Atmosphere: 5
Food: 5
Service: 5
Tracey Dobosz
Stopped here on my long road trip needed a coffee the place was clean staff was very nice made my coffee really good will be coming back when I am in
I always hear great things about this Dunkin but my experience was terrible. I did a mobile order and while it was ready when I walked in I was pleased! Then I try to thank the employees and no one says a word back to me. The coffee I ordered is absolutely terrible and not at all what it was supposed to be and I knew I should’ve went to Wawa where I can make my own coffee and I can pay way less for way more as well. Just not please with the hospitality or the ability to make a good coffee.
Atmosphere: 1
Food: 1
Service: 1
The coffee and donuts were just ok.
Atmosphere: 4
Food: 3
Service: 4
I don't know what's going on with this place lately. I've been coming here every weekend for a couple years and they've always been awesome. But over the past few months, my order is consistently wrong, the drinks are awful, the food is rushed and under cooked. And there's never any attempt to fix anything. If something is wrong I have to order and pay for a second drink, second sandwich, etc. Which I usually have to fix myself when I get home anyway
Atmosphere: 5
Food: 1
Service: 4
This location is absolutely terrible. I have ordered delivery multiple times and every time my order has been messed up. Each time I order the snackin’ bacon, I’m lucky if the bag is even halfway full. The bagel bites are hard and sometimes they just throw in the completely wrong item. No one at the store ever answers the phone. I’ve called customer service to report issues and they said they would pass along feedback, but clearly that hasn’t happened or the employees just don’t care.
This Dunkin has nice employees but then coffee has been bad since probably 2019. I kept asking myself...why do I come here for coffee. It's watered down or something. I go to the one off west street and I actually get caffeine.
Maybe they're using decaf and don't know it
Atmosphere: 4
Food: 1
Service: 4
Good experience good customer service donuts...small and average taste.
Parking: Cape St Claire location is good.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dozen Donuts
Terrible management, need more training on how to manage the morning rush.
Atmosphere: 1
Food: 1
Service: 1
When I was pulling up there was a sign on the door that said be back in 5 mins but me coming from customer service we never do that.The young lady that was closing came to the door from inside and unlocked it this is very unprofessional.Will not be coming to this place agin food was good tho.
Atmosphere: 2
Food: 3
Service: 1
my drink by the female who took my order was made worst drink i have had ever had made for me and i get the same drink everytime
bigtime!
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Lorena fired my girlfriend for being sick 1 day. She had to go to the hospital and couldn’t make it to work yet she was fired. Absolutely preposterous. I will take my service to McDonald’s from now on and continue to suffer drinking there coffee.
Parking: The parking is buns never go here
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service. What else could one hope for.
Atmosphere: 5
Food: 5
Service: 5
Ordered coffee and received Luke warm coffee that tasted like water with cream
Stopped here on my long road trip needed a coffee the place was clean staff was very nice made my coffee really good will be coming back when I am in town
Atmosphere: 5
Food: 5
Service: 5
Stopped here on my long road trip needed a coffee the place was clean staff was very nice made my coffee really good will be coming back when I am in
Atmosphere: 5
Food: 5
Service: 5
Loading...