Giolitti Delicatessen
2068 Somerville Rd, Annapolis
(410) 266-8600
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I stop by the deli to pick up entrees and Italian cookies when I'm in Annapolis.
Amazing spot. I normally go and grab a sandwich and bread, cheese, sauce etc. Great wine selection too. Really enjoy the focaccia and sub rolls. Small areas to sit inside and out.
Atmosphere: 5
Food: 5
Service: 5
I never thought I would be writing this review. I’ve been a loyal Giolitti’s customer for over 20 years, eating here weekly and recommending it to countless friends and family. The food has always been excellent, and the staff have generally been warm and professional. But after what happened recently, my family and I will never step foot in Giolitti’s again.
Last week, I bought my usual lunch and some sliced Fontina cheese to take home. I’ve purchased this cheese from Giolitti’s for decades, so I know exactly how it’s supposed to taste. This time, however, it reeked and tasted completely spoiled.
The next day, I returned to politely explain the issue. The woman at the counter, who I believe is the owner, immediately brushed me off with, “That’s just how it smells, it’s imported.” I calmly explained that I’ve been buying this cheese for years and it has never smelled or tasted this way. I asked for a fresh order.
What happened next left me absolutely stunned. She opened the same package of cheese I had purchased and was returning because it had spoiled — which I had already opened, handled, and eaten from — and then began eating it right in front of me. As she did this, she said, “I’ll just take it home and eat it myself. But don’t worry, we’ll get you what you want,” in a sarcastic tone.
Not only was this condescending, but it was clearly said with the intention to humiliate me. And beyond that, it revealed a shocking disregard for basic food safety. Eating food a customer had already purchased, taken home, and returned—just to “prove a point”—is not only unprofessional, it’s disturbing. It made me question what other food safety standards are being ignored behind the counter.
I ended up asking for provolone instead, because at that point I didn’t trust her to cut me a fresh package of Fontina. The entire interaction left me feeling disrespected, embarrassed, and disgusted.
Earlier this year, I noticed Giolitti’s had closed temporarily and heard it was because most of the staff had quit. I don’t know if that’s fact, but after this encounter, it would make complete sense. If this is how a loyal, long-time customer is treated, I can only imagine how employees are treated.
It pains me to say this, but I cannot in good conscience support Giolitti’s anymore. Twenty years of loyalty and goodwill were destroyed in one interaction. If this is the type of “service” and “standards” being brought into daily operations, I fear for the future of this place. She doesn’t deserve my business, and I won’t be back.
Service: 1
This is a local Italian market and deli. We come here after for authentic Italian both over the counter as well as pre-made dishes to take home and cook. Either way, you can't go wrong if you in the mood for Italian. I highly recommend this spot for Great Italian food!
Atmosphere: 4
Food: 5
Service: 5
Over priced food made with cheap ingredients. Do not recommend
Atmosphere: 2
Food: 1
Service: 2
Annapolis has some great spots for sandwiches and if you’re not inclined to venture downtown to the historical Chick & Ruth’s to deal with the congestion, parking; Giolitti Delicatessen has a different vibe, and parking right outside easy Peezy.
We’ve been there a couple of times over the years but just went twice over the past month and had great experiences.
Yesterday, I had a fantastic sandwich called The Porchetta, the roasted pork was amazing and the seasoning was right on point, very good crusty bread. A week later I got another one and this one was perhaps even better! A few weeks ago they didn’t have this available and I went for the Muffaletta, again great bread and nice portions of meat with a spicy olive mix. Maybe not the same as from Central Market but good for Annapolis.
The wife had a build your own tuna, it was ok but she wouldn’t be ordering it again. I think she has her eye on a Parma for her next order. The place does carry Route 11 Potato Chips, we got the BBQ and they were above average. For dessert, I got a Tiramisu, a Cannoli, but the wife sure won hands down when she picked the Tres leches cake! Wow, next week when we are back in that area I will certainly try to score two slices of that stuff for sure as it was delicious and way better than the other two. Now here is a funny thing, in this return trip a week later, I get two more slices: it might be my imagination, however, my wife confirmed it too; we both thought that one of the slices didn’t taste as good as the other. I don’t know if this is a matter of them having multiple bakers, and them not quite following the same recipe quite as enthusiastically or not but the first slice of cake just didn’t jazz us as much as the second one.
The only serious service problem was when she got out to the car with the big bag of goodies, we discovered the 3 desserts were missing from the bag yet on our receipt. She had to go back to get them. Given how good they are, to have driven away & get home without dessert would have been heartbreaking so check your bags…at least on our return trip this 2nd week every thing was included. My only new disaster was upon getting home with some dinners packed in paper bags with handles. Walking from the car a big qt of red sauce dropped through the bottom of the paper bag; it had become saturated from condensation by sitting next to a frozen chicken piccata; CAREFULLY CARRY THE BAG FROM THE BOTTOM NEXT TIME!
It’s quite pain in the butt cleaning up quart of reds sauce in the garage after you produce a Jackson Pollock ripoff🤪
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Porchetta, The Porchetta
The porchetta sandwich was amazing! Jonathan and Henry gave incredible costumer service and my wife enjoyed her tuna sandwich! Wonderful business that we will be returning to for sure.
Atmosphere: 5
Food: 5
Service: 5
I am still thinking about that porchetta sandwich. It was the best sandwich I have ever had. Perfectly seasoned, tender pork with crispy edges, all tucked into fresh bread that held everything together without falling apart. Every bite was unforgettable. If you are anywhere near Giolitti Delicatessen, treat yourself to the porchetta. You will understand why I am already craving it again.
Atmosphere: 5
Food: 5
Service: 5
Giolitti’s as we knew it is dead. All new people. Food is a disaster. They can’t even get a salad right. The shelves are empty. The new layout creates a chokepoint. When you ask what happened to the previous staff (Donny and Noah) the current people look terrified. RIP Giolittis.
Atmosphere: 1
Food: 1
Service: 1
I know they have a lot of other good food... But I only ever order the roman! It's gut busting big and incredibly delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sandwich
Restaurantji Recommends
Nice small italian deli with takeout or eat in sandwiches, soups, salads. They have 2 walls of wine selection. They have some traditional Italian products for sale also. Our sandwiches were good with plenty of meat.
I was a little confused about ordering, where to order and what options were available... I don't recall it being clearly marked.
Atmosphere: 5
Food: 5
Service: 3
This place has the best sandwiches ever!!!! The customer service here is phenomenal and the portions are generous. Thank you for being amazing!
I've only been once and was rushed due to lunch break so my choice wasn't to my liking. I'm not from the area but if I get a chance to I will try this place again. I did taste my sister's lasagna it was delicious!
One of the best places to eat in Annapolis!!
Amazing food! Right now it’s closed for some reason and praying it opens soon :(
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