Kokee Tea
2002 Annapolis Mall Rd, Annapolis
(443) 561-4442
Recent Reviews
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I love the Orange Sangria Fruit tea and House Milk tea here, I requested less sugar. It was recommended by their staff. They were very nice and patient as I do not know what to order. Thank you for your great service Annapolis mall team 👍🏽👍🏽
I like the weekend staff there. I always get something and new and its always good! I love this place! Im a regular customer!
Save your money and NEVER go here.
HORRIBLE customer service!!!
My daughter drinks Boba Tea on a regular and gets the same flavor each time. However, this time it was made incorrectly so she politely asked the associate to remake the drink. They argued with us back and forth several times and refused to remake the drink. In addition, they also declined to refund our money!!!
This drink was $7.96 which didn’t break my pocket nor would have broken their bank to remake the drink for a customer who regularly spends money at this location.
I asked the associate her name and she clearly gave me a fake name (Michelle) so I’m taking the time to share this review to not spend your money at this particular establishment if you care about customer service. I’m also including a photo of what POOR CUSTOMER SERVICE looks like!!!
They were very polite and drinks were great as well as fast service. Thank you guys and the manager was very helpful on helping us
It’s alright, if you desperate for boba. They need to have more employees because when I usually stop by there is 1-3 employees working there.
I highly suggest the owner to hire someone who willing to work til 7pm as it is on the website. These girls behind the counter take selfies and claiming they are closed at 6:30pm. As i go through the reviews i see it is not the first time they do this.
I ordered cold brew boba twice and both were bland.
Atmosphere: 4
Food: 2
Service: 4
This place opens at 10am today. I arrived at 10:05a.m. and was told they were not open yet and to cone back in 13min. It's now 10:25a.m. and they are still reporting closed. My son is thirsty, may I have bottle of water please... nevermind, I will go somewhere else. ✌️out.
Service: 1
The boba was great and the girl behind the counter was great. She was very kind, and patient didn’t seem to be bothered by my kids being indecisive. She actually helped by giving recommendations.
Atmosphere: 5
Food: 5
Service: 5
The taro and strawberry boba here is so good!! I don't recommend the brown sugar boba though ??
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Taro Slush
Restaurantji Recommends
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Parking: So many space to park
Atmosphere: 4
Service: 3
Recommended dishes: Fruit Tea
The drink is great always busy but they still do what need to do.
Atmosphere: 5
Food: 5
Service: 5
They just be making up their own hours for whenever the hell they want to close and open it doesn't reflect properly on here at all it's 15 minutes until close and they're still closed they probably close 15 minutes ago because that's how they felt stop reflecting false hours I don't appreciate the ignorant level of false advertising they have
Atmosphere: 1
Food: 1
Service: 1
Honestly the service was so bad, the person taking my order didn’t listen to anything I said and then when I got my drink I let them know that it wasn’t what I ordered. The person was then so rude and condescending to me and then felt the need to mansplain things on their menu like I’ve never ordered bubble tea in my life. All I am saying is it doesn’t hurt to just be kind.
Atmosphere: 1
Food: 1
Service: 1
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