Rita's Italian Ice & Frozen Custard

Got a "concrete" custard mixed with Oreos and Reeses. If I had it to do over, I'd just get the oreos. It was delicious! The teenagers that worked there were polite and quick. Also very helpful.

Wheelchair accessibility: Level and able to access with a wheelchair.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Concrete

Now I have come within 10 minutes of closing and they’ve been totally closed and the ice cream machine has been off both times. They are skipping out on sales and skimping payroll work and closing early. I get it however my sale as a CUSTOMER is important and I like to come at the very end of the shift for specific reasons, just honesty you know I mean, I remember my first job I wanna get home probably have some boyfriend drama totes fabb kk byeee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Never disappoints

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Create Your Own Concrete, Frozen Custard

I seriously can not give them enough stars. Kudos to this owner and their employees. I called multiple different Rita’s around Maryland trying to find a flavor I stumbled upon and fell in love with( peanut butter marshmallow) I called this Rita’s and they said I could leave a request for it to be made. I gave them my name and number and a little over a week went by I figured they just couldn’t make it- it’s not a popular flavor. I get a call today saying they made it for me today! No other Rita’s was willing to take a request. My family and I get Rita’s a lot during the summer- and I will definitely be driving the extra 15 minutes from my house from now on to support this Rita’s they went above and beyond for me and I can’t thank them enough.A very satisfied Rita’s customer over here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Great as always

Delicious.

Love the Italian ice flavors. Unicorn is the best

Mango the best

Love the wild black cherry and sugar-free mango peach

Love the Italian ice flavors. Unicorn is the best

Love the Italian ice flavors. Unicorn is the best

The custard and the rest of the products are pretty good but definitely overpriced.

Whoever that kid ( blonde hair girl in yellow shirt) is that’s working today at 5pm has horrible customer service. Literally rolled her eyes and my daughter and I when we both ordered. She made my gelati very sloppy on purpose and there was ice cream all over the sides and still try to serve it to me. I didn’t purchase it. Definitely just loss two weekly customers due to a horrible employee that has no respect.

Uninterested teenager. On the phone. Got shortchanged on a medium swirl cup. Not good

March 28, 2022. Yes, I know it is 32 degrees now at 7:45 pm. But their posted hours are till 9:00 pm. Yet they are now closed. Sorry to be a grouch, but the family wanted custard