Wendy's

1949 West St, Annapolis
(410) 841-6788

Recent Reviews

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KC

Place is a wreck, drink machine doesn’t work and the ice is out, dining room is dirty, employees all look dazed like they have no idea what they should be doing.

Atmosphere: 1

Food: 3

Service: 2

Tatiana Kap

Clean and tidy establishment. Friendly attitude. Good food.

Atmosphere: 5

Food: 5

Service: 5

Mackenzie Robles

We thought since the remodel things might have changed. They have actually gotten worse. First the bathrooms are nasty. There's toilet paper all over the floor. Trash cans overflowing. The water coming out of the sink is way to hot and actually burnt my children's hands. Also, there is no baby changing stations in either bathrooms. Why ??? When it came to service- They were not taking orders at the counter so I used the kios. When I was finishing up placing my order the credit card scanner was offline and would not take my payment. I had to reorder everything again for 6 people on another kios. There was only 2 people working behind the counter. One girl left in the middle of waiting for our food. Another worker was sitting down a table I guess on break on their phones. Our food took over 30 minutes to recieve. The drink station was not stocked with straw, napkins, or ketchup. When we finally got our food it was definitely sloppy put together. Mayo running off the sides of the burger and buns were soggy. The inside of the building was extremely hot and humid. We were sweating by the end of the hour it took. It felt hotter inside the building then outside. This was supposed to be a quick pit stop on our way back home from vacation. The hour we waited we could have been back home in that time.

Atmosphere: 1

Food: 1

Service: 1

Rob Cox

The friendliest drive person I've had in a long time!! Pleasant surprise.

Food: 4

Service: 5

Jonathan Mingozzi

Only went here for a Frosty and Fries, but despite the low rating and negative reviews I did not have a bad experience. Wendy's never disappoints and this one didn't either.

Sohn Lewis

Stay away from this place ..its disgusting, not clean

Atmosphere: 1

Food: 1

Service: 1

Mike Travers

Food and service at the restaurant were great. The app is a confusing, buggy mess.

Atmosphere: 5

Food: 5

Service: 5

W.T C

Poor customer service! I see why McDonald's is so popular.

Atmosphere: 1

Food: 3

Service: 3

Mike (Marshall)

If you wanna sit and wait like your at a fine dining place to eat come here! They will make sure you have to sit for more than 10min to get your meal. On lunch break for work?! Wanna waste more than half your lunch break on waiting to eat? Wendy’s is the place to go!

Atmosphere: 2

Food: 3

Service: 1

Chad Faison

Overall, it's an ok place. The food, staff, and atmosphere all could use a little love from the owner.

Atmosphere: 3

Food: 3

Service: 3

M2 Martin

Significant wait for food and the food was cold. Will not go back to this location.

Atmosphere: 3

Food: 1

Service: 3

Cha'Lea Wenn

Even remodled there's still a long wait even when no one was in line before you or after you. That's my only issue.

Food: 3

Service: 2

Winston Goslee

Great experience stays open till like 3:00 in the morning

Atmosphere: 5

Food: 5

Service: 5

Jacob Cram

Slow and everyone was confused about how I was *not* picking up for door dash. I did learn I'm not a huge fan of Wendy's food while I was there.

Atmosphere: 3

Food: 3

Service: 2

Megan Wagner

Very poor customer service. Would not give me my order that I paid for using mobile app. Because it wasn’t showing up on their end despite the funds being pulled. They would not help me other than to call my bank. Spend your money elsewhere if you actually want the food that you paid for

Atmosphere: 1

Food: 1

Service: 1

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