I want to start by saying I have come here specifically to talk about my most recent experience, which was far worse than my normal experience. I have tried to strike a balance between the two with the stars, as I can not limit them to this one time. My normal experience is a full 5 stars for food and a 4 for service. That said, my experience today I would put at a 2 for service. I ordered a 32 count of parmesain (I can not spell this word, sorry) bread bites, an additional 16 count of parmesian bread bites, and a 16 count of the new garlic bites. I had never had those before and wanted to try them. I intentionally ordered only a 16 count because I had never had them before and didn't know if I would like them. The first employee came to my car to give me my order. I was confused that she had only 2 boxes. When I asked, she said that since I ordered 2 16 counts, they had been combined. Now, this would have been fine--if I had ordered 2 of the same 16 counts. I hadn't. I had ordered one of parmesian and one of garlic bread bites. My first thought was that perhaps they had managedcto squeeze my 16 parmesian bread bites in with the other 32, so that one box would hold 48 parmesian bread bites and the other would hold 16 garlic bread bites. That would have been fine. I tried to ask the first employee if that was what happened. She shortly got confused and went to ask the one who had done the combining. This second employee came out. I repeated the question. She told me that wasn't what she had done, both boxes had 32 bread bites. After many attempts to rephrase the question on my part, nd repeating her explanation on her part, I finally got a straight answer that she had given me a box with a 32 count of garlic bread bites. This was unacceptable to me. It was not what I had ordered, and I didn't even know if I would like the garlic bread bites. She insisted that the garlic bread bites and the parmesian bread bites were the same thing, one just had an extra shake of parmesian. Having never had the garlic bread bites before, and already knowing I absolutely adored the parmesian bread bites, I was absolutely not willing to trust that the addition of another ingredient didn't change the taste. I had to argue with the second employee for several minutes begore she conceded to give me what I had actually ordered. Things ended with me thanking her for giving me what I had actually ordered (in those words) and with her walking away from my car snapping that they're the same thing (also in those words). Now, I will admit I did end up enjoying the garlic bread bites almost as much as the parmesian bread bites. But I had know waybof knowing that would be the case at the time and I placed my order accordingly. I will say the first employee was lovely. But if this had been my first experience at this location, or even if I had had a single other bad experience at this locatoon, I would not be coming back. As it is, I am willing to hope this is a one-off and will return in the future. I will not be ordering garlic bread nites ahain though. Not only do I not like them quite as much, they now have a bad experience associated with them.
Food: 4
Service: 3
Robert
Pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Chris Mills
Good , fresh and exactly what we needed
Atmosphere: 4
Food: 4
Service: 4
Andrew
Can't beat the speed, quality and price !
Atmosphere: 5
Food: 5
Service: 5
ansen jones
Almost NEVER get my order right with the garlic crust option... And don't try to pay with large bills, they think anything bigger than a $1 bill is counterfeit.
Food: 4
Service: 3
Dora Virjinia
This is one of the worst service they gave us because they wrote the wrong address when I told them right and i waited for 2 hours and they never gave us our food I even called them to tell them and yet they never came with our food the worst worker they ever gave us
Jeff Pruitt
I love dominos they have great food and amazing pizza. It also helps when the workers seem like they care
Atmosphere: 5
Food: 5
Service: 5
Dinkar Singh
Always use the store for emergency pizza at night, good fresh pizza what you can expect from a good dominos store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Mango Habanero Wings
Peter Ryan
Domino’s never disappoints! Their pizzas are always delicious, fresh, and full of flavor. I especially love their “Buy 2 for $6.99 each” deal — it’s such a great value. Their chicken wings with garlic Parmesan sauce are also a must-try. Always a satisfying experience!
We have been good customers of the Bel Air, MD Store and enjoyed their pizza - EXCEPT FOR LAST NIGHT. The pizza we ordered was delivered to the wrong street address one court over twice. I called after an hour of no pizza then drove there only to be told this was my fault and they did the best they could. There was no pizza delivered to me and they are wrong, my address in the app is 100% correct. When I drove home I saw the pizza sitting on the front porch of neighbors one street over- exactly what i saw on their app tracking delivery. We won't order delivery again. Poor customer service and no pizza! I got a refund but only when I went to the store after they were unresponsive to phone calls.
I ordered three pizzas two different tater tots all the food was dry and cold the best part about my order was the soda and Brookie I ordered from the Edgewood location never ordering from here again
Food: 1
Service: 1
Recommended dishes: Tater Tots, Cheese Pizza
stupidwithmoney sunsetonthebeach
Great delivery service and good food!
Atmosphere: 5
Food: 4
Service: 5
Jess Van Atta
They gave me a marinara sauce that was slightly open and it was a dark brown/red as opposed to a bright marinara color. I got 2 and one was normal so it must’ve been bad.
Food: 1
Erin Sturgis
Omg where do I start. Undercooked, incorrect, sandy stuffed cheese bread. Would not recommend.
I want to start by saying I have come here specifically to talk about my most recent experience, which was far worse than my normal experience. I have tried to strike a balance between the two with the stars, as I can not limit them to this one time. My normal experience is a full 5 stars for food and a 4 for service. That said, my experience today I would put at a 2 for service. I ordered a 32 count of parmesain (I can not spell this word, sorry) bread bites, an additional 16 count of parmesian bread bites, and a 16 count of the new garlic bites. I had never had those before and wanted to try them. I intentionally ordered only a 16 count because I had never had them before and didn't know if I would like them. The first employee came to my car to give me my order. I was confused that she had only 2 boxes. When I asked, she said that since I ordered 2 16 counts, they had been combined. Now, this would have been fine--if I had ordered 2 of the same 16 counts. I hadn't. I had ordered one of parmesian and one of garlic bread bites. My first thought was that perhaps they had managedcto squeeze my 16 parmesian bread bites in with the other 32, so that one box would hold 48 parmesian bread bites and the other would hold 16 garlic bread bites. That would have been fine. I tried to ask the first employee if that was what happened. She shortly got confused and went to ask the one who had done the combining. This second employee came out. I repeated the question. She told me that wasn't what she had done, both boxes had 32 bread bites. After many attempts to rephrase the question on my part, nd repeating her explanation on her part, I finally got a straight answer that she had given me a box with a 32 count of garlic bread bites. This was unacceptable to me. It was not what I had ordered, and I didn't even know if I would like the garlic bread bites. She insisted that the garlic bread bites and the parmesian bread bites were the same thing, one just had an extra shake of parmesian. Having never had the garlic bread bites before, and already knowing I absolutely adored the parmesian bread bites, I was absolutely not willing to trust that the addition of another ingredient didn't change the taste. I had to argue with the second employee for several minutes begore she conceded to give me what I had actually ordered. Things ended with me thanking her for giving me what I had actually ordered (in those words) and with her walking away from my car snapping that they're the same thing (also in those words). Now, I will admit I did end up enjoying the garlic bread bites almost as much as the parmesian bread bites. But I had know waybof knowing that would be the case at the time and I placed my order accordingly. I will say the first employee was lovely. But if this had been my first experience at this location, or even if I had had a single other bad experience at this locatoon, I would not be coming back. As it is, I am willing to hope this is a one-off and will return in the future. I will not be ordering garlic bread nites ahain though. Not only do I not like them quite as much, they now have a bad experience associated with them.
Food: 4
Service: 3
Pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Good , fresh and exactly what we needed
Atmosphere: 4
Food: 4
Service: 4
Can't beat the speed, quality and price !
Atmosphere: 5
Food: 5
Service: 5
Almost NEVER get my order right with the garlic crust option... And don't try to pay with large bills, they think anything bigger than a $1 bill is counterfeit.
Food: 4
Service: 3
This is one of the worst service they gave us because they wrote the wrong address when I told them right and i waited for 2 hours and they never gave us our food I even called them to tell them and yet they never came with our food the worst worker they ever gave us
I love dominos they have great food and amazing pizza. It also helps when the workers seem like they care
Atmosphere: 5
Food: 5
Service: 5
Always use the store for emergency pizza at night, good fresh pizza what you can expect from a good dominos store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Mango Habanero Wings
Domino’s never disappoints! Their pizzas are always delicious, fresh, and full of flavor. I especially love their “Buy 2 for $6.99 each” deal — it’s such a great value. Their chicken wings with garlic Parmesan sauce are also a must-try. Always a satisfying experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Mango Habanero Wings, Pepperoni Pizza, Wisconsin 6-Cheese
We have been good customers of the Bel Air, MD Store and enjoyed their pizza - EXCEPT FOR LAST NIGHT. The pizza we ordered was delivered to the wrong street address one court over twice. I called after an hour of no pizza then drove there only to be told this was my fault and they did the best they could. There was no pizza delivered to me and they are wrong, my address in the app is 100% correct. When I drove home I saw the pizza sitting on the front porch of neighbors one street over- exactly what i saw on their app tracking delivery. We won't order delivery again. Poor customer service and no pizza! I got a refund but only when I went to the store after they were unresponsive to phone calls.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered three pizzas two different tater tots all the food was dry and cold the best part about my order was the soda and Brookie I ordered from the Edgewood location never ordering from here again
Food: 1
Service: 1
Recommended dishes: Tater Tots, Cheese Pizza
Great delivery service and good food!
Atmosphere: 5
Food: 4
Service: 5
They gave me a marinara sauce that was slightly open and it was a dark brown/red as opposed to a bright marinara color. I got 2 and one was normal so it must’ve been bad.
Food: 1
Omg where do I start. Undercooked, incorrect, sandy stuffed cheese bread. Would not recommend.
Food: 1
As always delicious....
Atmosphere: 5
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