I ordered a sausage wrap and asked for it to be toasted dark. I was told it couldn't be toasted dark because it was a wrap. I told the cashier it's an open wrap that can just stay in the toaster longer and that they do it all the time here. She said I'll just figure it out. When I received it it was not toasted dark which was not my biggest issue. My biggest concern was that I also ordered a medium drink and they charged me for a large. She haned me the drink and I noticed it was wrong so I asked for the recipient. She pulled the receipt out of the trash and gave it to me versus reprinting a new one. I explained I didn't want a large and she said well I can't give you a refund because the manger is not here. Then she told me it's only a dollar. I said but that is not what I ordered then she said well its only $.50 and handed it to me from the cup on the side of the register. I still don't know if the difference was $1.00 or $.50. They also never give you napkins unless you ask.
Food: 1
Service: 1
brynn
if your going to work at dunkin you need to know how to make a latte. the workers don’t know what they are doing and have awful service when you tell them something is wrong. learn how to make drinks before you complain about people saying it’s wrong.
Atmosphere: 1
Food: 1
Service: 1
John Lynch
Coffee was great but the donuts were a little dry.
Food: 4
Service: 5
Sherri Migyanko-Jones
The donuts were not very fresh.
Food: 2
Service: 5
Vicki Stevenson
Dropped my coffee outside, went back in to buy another and he made me one for free. Of course I am very grateful for his kindness! Great customer service! Thank you so much!
Atmosphere: 5
Service: 5
Lillith Sahl
Employees refused service and said its closed at 5:50PM even though open light is on and store hours say its still open for a few hours.
Kelly Lundsford
This is my favorite
Atmosphere: 5
Food: 3
Service: 5
Felicia Fitez
I always come to this location and I literally place the order online a peach spark energy drink and I get to one there and they give me the wrong one and then she wants to fight me for five minutes saying this is what I ordered. No, it’s not what I ordered and I showed her to order. Then she shut the window on me mid conversation and gave me the peach energy that I ordered I said lemonade.
Atmosphere: 1
Food: 1
Service: 1
Kristy Presberry
Tried the butter pecan coffee flavor and it was SO good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Michael A
Good food. Just can't seem to ever have any fresh tea. I go to the one in Aberdeen or Havre de Grace as a result. Yes, I like hot coffee, but I like iced tea when it's 90F plus.
I ordered a sausage wrap and asked for it to be toasted dark. I was told it couldn't be toasted dark because it was a wrap. I told the cashier it's an open wrap that can just stay in the toaster longer and that they do it all the time here. She said I'll just figure it out. When I received it it was not toasted dark which was not my biggest issue. My biggest concern was that I also ordered a medium drink and they charged me for a large. She haned me the drink and I noticed it was wrong so I asked for the recipient. She pulled the receipt out of the trash and gave it to me versus reprinting a new one. I explained I didn't want a large and she said well I can't give you a refund because the manger is not here. Then she told me it's only a dollar. I said but that is not what I ordered then she said well its only $.50 and handed it to me from the cup on the side of the register. I still don't know if the difference was $1.00 or $.50. They also never give you napkins unless you ask.
Food: 1
Service: 1
if your going to work at dunkin you need to know how to make a latte. the workers don’t know what they are doing and have awful service when you tell them something is wrong. learn how to make drinks before you complain about people saying it’s wrong.
Atmosphere: 1
Food: 1
Service: 1
Coffee was great but the donuts were a little dry.
Food: 4
Service: 5
The donuts were not very fresh.
Food: 2
Service: 5
Dropped my coffee outside, went back in to buy another and he made me one for free. Of course I am very grateful for his kindness! Great customer service! Thank you so much!
Atmosphere: 5
Service: 5
Employees refused service and said its closed at 5:50PM even though open light is on and store hours say its still open for a few hours.
This is my favorite
Atmosphere: 5
Food: 3
Service: 5
I always come to this location and I literally place the order online a peach spark energy drink and I get to one there and they give me the wrong one and then she wants to fight me for five minutes saying this is what I ordered. No, it’s not what I ordered and I showed her to order. Then she shut the window on me mid conversation and gave me the peach energy that I ordered I said lemonade.
Atmosphere: 1
Food: 1
Service: 1
Tried the butter pecan coffee flavor and it was SO good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Good food. Just can't seem to ever have any fresh tea. I go to the one in Aberdeen or Havre de Grace as a result. Yes, I like hot coffee, but I like iced tea when it's 90F plus.
Food: 4
Service: 5
Restaurantji Recommends
Delicious Donuts.
Atmosphere: 4
Food: 5
Service: 4
The very best coffee
Atmosphere: 5
Food: 5
Service: 5
They were very efficient as they filled my very large order for my entire staff.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Bankcroft spit in my drink!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
This place has been horrible since the relocation but the passed 2 weeks has been even worse.
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