It's the worst tasting pizza ever! Not like it used to be years ago! Not sure if ingredients have changed. The store has mixed my pizzas i ordered with another order.
Atmosphere: 2
Food: 1
Service: 2
Carol Erline
Great deals and tasty pizza
Atmosphere: 5
Food: 5
Service: 5
seyedhamidreza mousavi
Unprofessional behaviour and disrespectful by staff who refuse to give my food at 03/2/2025 12/56 pm . That was online order , she Ignored me and tried to cut some pitzas while no customer was in store and Was waiting to gave my pitza took just 5 sec but she didn’t!!!!!!!!. I ask her did the company teach you first waking customer? Or not she canseled my food !!!!!!! I cant believe that !!!!! How some unprofessional staff can play With the name of successful brand like pap johns?!!!
Atmosphere: 1
Service: 1
Amacfad
Ever since papa John’s removed the owner forced him to step down the whole pizza chain has taken a dump it’s nothing like it used to be they destroyed this pizza chain the owner was right
Atmosphere: 5
Food: 1
Service: 1
Schae M
1 one star cuz delivery never got out vehicle, I was standing outside waiting. 1st person to deliver few weeks ago actually got out car was able to follow directions.
Atmosphere: 1
Food: 1
Service: 1
Nikki D
The Papa Johns located at 18C Bel Air S Pkwy, Bel Air, MD 21015 establishment has gone down immensely. Management need to consistently train staff on proper food handling and preparation. Additionally, ensure employees are maintaining a clean and hygienic environment. Lastly, conduct a uniform inspection that the staff is dressed in a way that reflects the restaurant's standards of professionalism and attention to detail. When you’re working with food, cleanliness, and safety are key to preventing illness in customers. Yet, there’s a hidden source of bacteria walking around your kitchen every single day, and it might not be at the forefront of your mind.
Contaminated uniforms are one of the largest hidden sources of bacteria and other harmful pathogens that can easily transfer to food, leading to illness. This is why it’s so important to ensure that all protective garments and uniforms used in your restaurant are hygienically clean.
Atmosphere: 1
Food: 1
Service: 1
Melanie Conrad
Pizza was so fresh!
Atmosphere: 5
Food: 5
Service: 5
Shannon O
I love getting their Stuffed crust pizza, it’s so good! ? Worth $20+ bucks too.
Food: 5
M D
They do not staff correctly and they take forever to get your carry out. This place is going down in serviceI will have to add another review soon to see how the pizzas turn out… i have been waiting for 45 minutes and told me that it is not ready…. 2 people for a whole bunch of Memorial Day orders are just not enough… The franchise owner doesn’t seem to care… no wonder they have so few stars on the ratings
Abbey (Abbadabs)
$35 for 2 ten inche pizzas through door dash is absolutely ridiculous. And the pizza wasn't even that great. I remember when Papa John's was the pizza everyone went for but now I'll never buy from them again. $35 for 2 ten inche pizzas is highway robbery and the only reason I ordered was to treat my son. And he was the only one who got pizza with how tiny they were. I'm baffled at how they think this is ok. Never again will they get my business. Of course I couldve made my own but it's the treat and convenience of it. I'm just one person so it doesn't matter if I buy here again or not, I just wanted to say how i felt and how it was all around. There are way better choices and more pocket friendly businesses out there that have better pizza. Papa John's just isn't what it used to be. At least at this location it isn't.Minimum wage increases really have destroyed the working class and their work ethic along with cost. Unbelievable. And gene has made it even worse sadly.The only ones who get credit for good work ethic anymore are the dashes and hubbers.Again $35 for 2 ten inche pizzas. That is just ridiculous. For sub par pizza to boot. I'm ashamed to live in Bel Air anymore. Papa John Schnatter should be ashamed of himself.
It's the worst tasting pizza ever! Not like it used to be years ago! Not sure if ingredients have changed. The store has mixed my pizzas i ordered with another order.
Atmosphere: 2
Food: 1
Service: 2
Great deals and tasty pizza
Atmosphere: 5
Food: 5
Service: 5
Unprofessional behaviour and disrespectful by staff who refuse to give my food at 03/2/2025
12/56 pm .
That was online order , she Ignored me and tried to cut some pitzas while no customer was in store and Was waiting to gave my pitza took just 5 sec but she didn’t!!!!!!!!.
I ask her did the company teach you first waking customer? Or not she canseled my food !!!!!!!
I cant believe that !!!!!
How some unprofessional staff can play With the name of successful brand like pap johns?!!!
Atmosphere: 1
Service: 1
Ever since papa John’s removed the owner forced him to step down the whole pizza chain has taken a dump it’s nothing like it used to be they destroyed this pizza chain the owner was right
Atmosphere: 5
Food: 1
Service: 1
1 one star cuz delivery never got out vehicle, I was standing outside waiting. 1st person to deliver few weeks ago actually got out car was able to follow directions.
Atmosphere: 1
Food: 1
Service: 1
The Papa Johns located at 18C Bel Air S Pkwy, Bel Air, MD 21015 establishment has gone down immensely. Management need to consistently train staff on proper food handling and preparation. Additionally, ensure employees are maintaining a clean and hygienic environment. Lastly, conduct a uniform inspection that the staff is dressed in a way that reflects the restaurant's standards of professionalism and attention to detail. When you’re working with food, cleanliness, and safety are key to preventing illness in customers. Yet, there’s a hidden source of bacteria walking around your kitchen every single day, and it might not be at the forefront of your mind.
Contaminated uniforms are one of the largest hidden sources of bacteria and other harmful pathogens that can easily transfer to food, leading to illness. This is why it’s so important to ensure that all protective garments and uniforms used in your restaurant are hygienically clean.
Atmosphere: 1
Food: 1
Service: 1
Pizza was so fresh!
Atmosphere: 5
Food: 5
Service: 5
I love getting their Stuffed crust pizza, it’s so good! ? Worth $20+ bucks too.
Food: 5
They do not staff correctly and they take forever to get your carry out. This place is going down in serviceI will have to add another review soon to see how the pizzas turn out… i have been waiting for 45 minutes and told me that it is not ready…. 2 people for a whole bunch of Memorial Day orders are just not enough… The franchise owner doesn’t seem to care… no wonder they have so few stars on the ratings
$35 for 2 ten inche pizzas through door dash is absolutely ridiculous. And the pizza wasn't even that great. I remember when Papa John's was the pizza everyone went for but now I'll never buy from them again. $35 for 2 ten inche pizzas is highway robbery and the only reason I ordered was to treat my son. And he was the only one who got pizza with how tiny they were. I'm baffled at how they think this is ok. Never again will they get my business. Of course I couldve made my own but it's the treat and convenience of it. I'm just one person so it doesn't matter if I buy here again or not, I just wanted to say how i felt and how it was all around. There are way better choices and more pocket friendly businesses out there that have better pizza. Papa John's just isn't what it used to be. At least at this location it isn't.Minimum wage increases really have destroyed the working class and their work ethic along with cost. Unbelievable. And gene has made it even worse sadly.The only ones who get credit for good work ethic anymore are the dashes and hubbers.Again $35 for 2 ten inche pizzas. That is just ridiculous. For sub par pizza to boot. I'm ashamed to live in Bel Air anymore. Papa John Schnatter should be ashamed of himself.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Great food, great service, food doesn't take too long of a wait. Not much of a waiting area but you never have to wait too long for their great food.
Atmosphere: 5
Food: 5
Service: 5
Arrived rather quickly after ordering on-line, however there was NO sauce on the incredibly small "medium" pizzas.
Food: 2
Service: 3
Arrived rather quickly after ordering on-line, however there was NO sauce on the incredibly small "medium" pizzas.
Food: 2
Service: 3
goated
Medium pizza look like size of a pan pizza
Atmosphere: 3
Food: 3
Service: 4
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