Great pretzels just like I remembered when I was a kid growing up in Philadelphia at Catholic School, the woman who runs the register is very grouchy all the time and they charge a dollar for a squirt of mustard which is absolutely thievery. And who are they taking from the same people that's keeping them in business? Come on guys. Give us a squirt of mustard. It's not going to kill you. It's a very cheap product
Atmosphere: 3
Food: 5
Service: 4
Dave Brooks
I went in the day before to order the hot dog and pretzel bite platter for the next day. When I arrived to pick it up, at the pre determined time, they weren't ready. 20 minutes later, I got my tray. The older women offered me another dip, but another dip doesn't help me show up on time to my function. For me the worse part, was I prepaid and actually gave a 10% tip. I guess i should have taken the extra dip.
Atmosphere: 1
Food: 4
Service: 1
Michael Small
Having a family gathering and everyone love your pretzels wish you had one in dundalk
Atmosphere: 5
Food: 5
Service: 5
O. G.
We love this spot. The pretzels are divine and the service is always wonderful.
Atmosphere: 5
Food: 5
Service: 5
Annabelle Blair
Ordered a pretzel and cinnamon dip and it was DELICIOUS. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Samauria Williams
Came here yesterday to get the cinnamon pretzels. I ordered 2 orders of them, one for me and one for my boyfriend. The pretzels were old. They were almost rock hard & inedible because of it. Disappointment.
Atmosphere: 3
Food: 1
Service: 1
Janell Gullion
Pretzels are decent. Nothing out of the ordinary though.
Atmosphere: 3
Food: 3
Service: 4
Jenn D
This was my first time in this establishment, I purchased the “crowd pleaser” Which is described as 25 pretzels. However, when I went to go pick it up, not only was the staff not interested in even saying hello but the 25 pretzels were all together, and not separated, making it hard to pull at the party where there was indeed a crowd. Nobody wants to touch someone else’s pretzels, but that’s what happened because they didn’t take the extra step to separate the pretzels into 25 of them. I got five long strings of pretzel. My recommendation for the store is to put on a customer service face and Practice being friendly and also if an Item is listed as crowdpleaser, maybe you should separate out the pretzels like it describes on the listing.
Great pretzels just like I remembered when I was a kid growing up in Philadelphia at Catholic School, the woman who runs the register is very grouchy all the time and they charge a dollar for a squirt of mustard which is absolutely thievery. And who are they taking from the same people that's keeping them in business? Come on guys. Give us a squirt of mustard. It's not going to kill you. It's a very cheap product
Atmosphere: 3
Food: 5
Service: 4
I went in the day before to order the hot dog and pretzel bite platter for the next day. When I arrived to pick it up, at the pre determined time, they weren't ready. 20 minutes later, I got my tray. The older women offered me another dip, but another dip doesn't help me show up on time to my function. For me the worse part, was I prepaid and actually gave a 10% tip. I guess i should have taken the extra dip.
Atmosphere: 1
Food: 4
Service: 1
Having a family gathering and everyone love your pretzels wish you had one in dundalk
Atmosphere: 5
Food: 5
Service: 5
We love this spot. The pretzels are divine and the service is always wonderful.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pretzel and cinnamon dip and it was DELICIOUS. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Came here yesterday to get the cinnamon pretzels. I ordered 2 orders of them, one for me and one for my boyfriend. The pretzels were old. They were almost rock hard & inedible because of it. Disappointment.
Atmosphere: 3
Food: 1
Service: 1
Pretzels are decent. Nothing out of the ordinary though.
Atmosphere: 3
Food: 3
Service: 4
This was my first time in this establishment, I purchased the “crowd pleaser” Which is described as 25 pretzels. However, when I went to go pick it up, not only was the staff not interested in even saying hello but the 25 pretzels were all together, and not separated, making it hard to pull at the party where there was indeed a crowd. Nobody wants to touch someone else’s pretzels, but that’s what happened because they didn’t take the extra step to separate the pretzels into 25 of them. I got five long strings of pretzel. My recommendation for the store is to put on a customer service face and Practice being friendly and also if an Item is listed as crowdpleaser, maybe you should separate out the pretzels like it describes on the listing.
Atmosphere: 2
Food: 3
Service: 1
Delicious pretzels and wonderful customer service
Love this place take my kids all the time
Restaurantji Recommends
The staff was so awesome! I called on really short notice for my son birthday and they were able to fill my request… saved the day!
Delilah is awesome! Love this place so much!!
Delilah was so kind!! Love this place!!
Delilah was beyond amazing! Love this place!
I absolutely love ordering pretzels from the pretzel factory! Not only is the service amazing, but the pretzels are delicious and always fresh!!
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