Was supposed to have a fundraiser at this location last night for our elementary school. Placed our order for pick up to be ready at 6:30p. Running behind from the other part of the event, we got to &Pizza around 7-715pm to be told they ran out of dough and would take 45min-1hr to 'prep more' then need time to make it. Assuming it's 40 min past we were supposed to be there, we should be good. Nope. The gentleman behind the counter said our order was still being prepared and would be another 30-40 min. Asked for the refund and he mentioned something about having to go through DoorDash yet our order was placed directly on the &Pizza website. Now hoping we see a refund since they can't seem to figure that out either. Unfortunately not only did we not get our dinner, our school lost out on a ton of money in fundraising.
Meaghan Maegerle
First time ordering last night. It was after 7 pm and they ran out of dough and it was going to take upward of 30 min to make more. When asked to cancel our order they told us some nonsense about going through Doordash? Even though I ordered online pickup through their website. We had to get home at that point with 3 hungry kids in the car. If you call the number on the confirmation email it takes you to an AI assistant who can't modify or cancel orders and says you have to do it in person...not sure what that is even for! How does a pizza place not have a phone to reach the actual store. Since we never received our order I will have to go through the credit card company to get our money back. Bad practices all around, will never order form here again
Food: 1
Sarah Gilley
Tee Tee was very kind and friendly to me and my family 💕
Atmosphere: 5
Food: 5
Service: 5
Yasin A
Cashier/pizza maker was extremely rude Wednesday evening 11/19/25
Atmosphere: 1
Food: 2
Service: 1
Chantal Sigmon
Love the food! HATE the service! Always slow. Rarely have friendly staff. I’ve seen people greeted when they walk in. I never have been. I stood at the counter waiting to pick up and was never acknowledged until 15 minutes later when my order was complete (25 minutes after the app said it would be ready). Would eat here more if the service was better.
Atmosphere: 2
Food: 5
Service: 1
Sabrina Jones
Always good with good vegan options
Atmosphere: 5
Food: 5
Service: 5
Krishna Pillalamarri
Visited &pizza several times ladt month, as my daughter subscribed to a 'One Pizza a Day for One Month' plan. The outlrt is in a shopping center, mainly meant for pickup, but has a few benches one coukd sit and eat. The service is efficient and fast.
Atmosphere: 4
Food: 5
Service: 5
Matthew R
Pineapple was missing on my pineapple jak’d pizza, and the customer service for the company is terrible.
Atmosphere: 2
Food: 1
Service: 1
Bill Bryant
&pizza makes it impossible to get errors rectified. I ordered a pizza and added toppings. When I got home, I saw the toppings weren't there. Both the phone number for the store and the customer service number said to go to a feedback website. I'll edit my review once things get fixed. Otherwise, be 100% sure of your order before you leave the store because there is no way to get things resolved after.
Atmosphere: 3
Food: 1
Service: 4
Emily Delaney
I love this place, it’s delicious, affordable and have gluten free and good dairy free cheese. The toppings are delicious, it’s also super fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lil Roni Pepperoni Pizza, Spicy Chickpeas, White White Pizza, Vegan Cheese \u0026 Buffalo Sauce, Chocolate Chunk Cookie, Dark Cherry Cola
This was the first and last time ordering from here. The pizza had very little ingredients on it and when it was delivered there was a Lil Roni pizza missing. You can’t get in touch with an actual human being because when I tried to call it’s setup for an AI person which is terrible model and not helpful at all. I sent a note of feedback to management we will see if they will provide me with the missing pizza or refund it. It also would not surprise me if the uber driver took it because the bag was open. Either way an all around terrible experience. The pizza was just ok but I can tell there is not sense of pride about the product the way it was delivered. If you’re going to run a business have the pride to deliver a great product and more importantly have the proper customer service model and not no dang AI crap which does nothing. Terrible.
Atmosphere: 1
Food: 2
Service: 1
Jacob Zorzi
This is the 2nd time they’ve made the crust on the gluten free pizza so hard that my teeth hurt. Please adjust the cook time or figure out how to stop making the gluten free crust painfully hard
Atmosphere: 4
Food: 3
Service: 4
Serena Herbert
I love the pizza here but you need to update your store hours. It says you open at 11 AM. The door was locked and the phone is automated and I can’t cancel my order. It’s ridiculous.
Atmosphere: 3
Food: 5
Service: 2
Vaishali T
The pizza was not good at all. It seems like there were new people making the pizza. They had to re-make my pizza becuase it got burnt. I would not eat here again.
Emily Santmyer
I ordered a pizza last week and prepaid went to pick it up and the doors were locked they didn't offer a refund either
Was supposed to have a fundraiser at this location last night for our elementary school. Placed our order for pick up to be ready at 6:30p. Running behind from the other part of the event, we got to &Pizza around 7-715pm to be told they ran out of dough and would take 45min-1hr to 'prep more' then need time to make it. Assuming it's 40 min past we were supposed to be there, we should be good. Nope. The gentleman behind the counter said our order was still being prepared and would be another 30-40 min. Asked for the refund and he mentioned something about having to go through DoorDash yet our order was placed directly on the &Pizza website. Now hoping we see a refund since they can't seem to figure that out either. Unfortunately not only did we not get our dinner, our school lost out on a ton of money in fundraising.
First time ordering last night. It was after 7 pm and they ran out of dough and it was going to take upward of 30 min to make more. When asked to cancel our order they told us some nonsense about going through Doordash? Even though I ordered online pickup through their website. We had to get home at that point with 3 hungry kids in the car. If you call the number on the confirmation email it takes you to an AI assistant who can't modify or cancel orders and says you have to do it in person...not sure what that is even for! How does a pizza place not have a phone to reach the actual store. Since we never received our order I will have to go through the credit card company to get our money back. Bad practices all around, will never order form here again
Food: 1
Tee Tee was very kind and friendly to me and my family 💕
Atmosphere: 5
Food: 5
Service: 5
Cashier/pizza maker was extremely rude Wednesday evening 11/19/25
Atmosphere: 1
Food: 2
Service: 1
Love the food! HATE the service! Always slow. Rarely have friendly staff. I’ve seen people greeted when they walk in. I never have been. I stood at the counter waiting to pick up and was never acknowledged until 15 minutes later when my order was complete (25 minutes after the app said it would be ready). Would eat here more if the service was better.
Atmosphere: 2
Food: 5
Service: 1
Always good with good vegan options
Atmosphere: 5
Food: 5
Service: 5
Visited &pizza several times ladt month, as my daughter subscribed to a 'One Pizza a Day for One Month' plan.
The outlrt is in a shopping center, mainly meant for pickup, but has a few benches one coukd sit and eat. The service is efficient and fast.
Atmosphere: 4
Food: 5
Service: 5
Pineapple was missing on my pineapple jak’d pizza, and the customer service for the company is terrible.
Atmosphere: 2
Food: 1
Service: 1
&pizza makes it impossible to get errors rectified. I ordered a pizza and added toppings. When I got home, I saw the toppings weren't there. Both the phone number for the store and the customer service number said to go to a feedback website. I'll edit my review once things get fixed. Otherwise, be 100% sure of your order before you leave the store because there is no way to get things resolved after.
Atmosphere: 3
Food: 1
Service: 4
I love this place, it’s delicious, affordable and have gluten free and good dairy free cheese. The toppings are delicious, it’s also super fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lil Roni Pepperoni Pizza, Spicy Chickpeas, White White Pizza, Vegan Cheese \u0026 Buffalo Sauce, Chocolate Chunk Cookie, Dark Cherry Cola
Restaurantji Recommends
This was the first and last time ordering from here. The pizza had very little ingredients on it and when it was delivered there was a Lil Roni pizza missing. You can’t get in touch with an actual human being because when I tried to call it’s setup for an AI person which is terrible model and not helpful at all. I sent a note of feedback to management we will see if they will provide me with the missing pizza or refund it. It also would not surprise me if the uber driver took it because the bag was open. Either way an all around terrible experience. The pizza was just ok but I can tell there is not sense of pride about the product the way it was delivered. If you’re going to run a business have the pride to deliver a great product and more importantly have the proper customer service model and not no dang AI crap which does nothing. Terrible.
Atmosphere: 1
Food: 2
Service: 1
This is the 2nd time they’ve made the crust on the gluten free pizza so hard that my teeth hurt. Please adjust the cook time or figure out how to stop making the gluten free crust painfully hard
Atmosphere: 4
Food: 3
Service: 4
I love the pizza here but you need to update your store hours. It says you open at 11 AM. The door was locked and the phone is automated and I can’t cancel my order. It’s ridiculous.
Atmosphere: 3
Food: 5
Service: 2
The pizza was not good at all. It seems like there were new people making the pizza. They had to re-make my pizza becuase it got burnt. I would not eat here again.
I ordered a pizza last week and prepaid went to pick it up and the doors were locked they didn't offer a refund either
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