Popeyes Louisiana Kitchen

I ordered the 12 pc classic wings- the chicken was Luke warm and not fried thoroughly. I had a lot of bloody or red meat. Disgusting. I did not go back through the line- it was 1030pm and they were clearly shutting down- I could see them sweeping and and mopping the kitchen area from the DT window. I will not be visiting this location again.

The drive thru is a bit challenging but the blonde young man working drive thru the past couple times we’ve been there was so polite & he didn’t forget our apple pies! ( Sorry, but Edgewood location has at least 4 times!) Thanx, bud!

Atmosphere: 4

Food: 5

Service: 5

Ordered with online pick up today, didn’t see any sauces which I specifically came to Popeyes for. Asked the associate and she lied she put them inside the boxes (not the bag) and acted annoyed. Came home and didn’t see any sauces. Will not come here again.

Horrible experience
“Manager” Jonathon - told us he needed a paper copy of coupon
I went and printed it and brought it back and he still sent me away / told me to “get over it”

The owners should know this is not how to treat customers
this will be something that I post everywhere
Do not go to this location
They are “no “ people

Atmosphere: 1

Food: 1

Service: 1

Amazing chicken I come here all the time for the sandwich its so simple yet delicious and the biscuits are soooo good sometimes I choose popeyes just for them. Fries are always hot and delicious

Atmosphere: 5

Food: 5

Service: 5

Best Popeyes location for service and freshness

Atmosphere: 5

Food: 5

Service: 5

May 21st around 6pm. Probably the best chicken I've ever had from popeyes!!!! Awesome service as well!

Food: 5

Service: 5

Probably one of the Worst Popeyes around... never gets your order right, argues with you when you go back through to get what you actually ordered and food is just not great... overall never a good experience

Atmosphere: 1

Food: 1

Service: 1

I am writing to formally report an unpleasant experience I had today at your location regarding a mobile order.
After placing and paying for my order in advance, I arrived at the drive-thru and clearly provided my mobile order name at the intercom. When I reached the window, the associate requested to see my phone to confirm my identity. I politely asked for clarification, as I had already provided my name and the order was prepaid. The associate responded that verification was required in order to release the order.

While I understand the importance of order accuracy and security, the interaction that followed was both unprofessional and concerning. When I calmly questioned the need for additional confirmation, I felt that I was treated unfairly. I then requested a refund, as I was uncomfortable with the situation. The associate informed me that I would need to request the refund online and abruptly closed the window without further assistance.

As a result, I neither received my order nor a refund. Additionally, I left the interaction feeling disrespected and discriminated against due to the manner in which the situation was handled.

I am requesting a full refund for my order and that this incident be reviewed so that appropriate steps can be taken to ensure all customers are treated with professionalism and respect.
I am writing to formally report an unpleasant experience I had today at your location regarding a mobile order.
After placing and paying for my order in advance, I arrived at the drive-thru and clearly provided my mobile order name at the intercom. When I reached the window, the associate requested to see my phone to confirm my identity. I politely asked for clarification, as I had already provided my name and the order was prepaid. The associate responded that verification was required in order to release the order.

While I understand the importance of order accuracy and security, the interaction that followed was both unprofessional and concerning. When I calmly questioned the need for additional confirmation, I felt that I was treated unfairly. I then requested a refund, as I was uncomfortable with the situation. The associate informed me that I would need to request the refund online and abruptly closed the window without further assistance.

As a result, I neither received my order nor a refund. Additionally, I left the interaction feeling disrespected and discriminated against due to the manner in which the situation was handled.

I am requesting a full refund for my order and that this incident be reviewed so that appropriate steps can be taken to ensure all customers are treated with professionalism and respect.

Atmosphere: 1

Make you feel rushed at drive thru, always seem to be missing something on my order.

Atmosphere: 3

Food: 3

Service: 3

Didn't like the sauce on the spicy chicken sandwich. Drive thru challenging for larger vehicles

Food: 3

Service: 4

They are very slow getting you your oder. Plus they don't won't to take coupons....

Atmosphere: 2

Food: 2

Service: 1

This place has gotten faster and better

Atmosphere: 5

Food: 5

Service: 5

My Popeyes chicken is always fresh and hot every time I get my chicken delivered to my house

Atmosphere: 5

Food: 5

Service: 5

Hit or miss but when it hits there’s nothing better!

Atmosphere: 3

Food: 3

Service: 5