sweetFrog Premium Frozen Yogurt

I just went to Sweet Frog in Bel Air on Tuesday, Sept 23rd. The place was hoppin', but the line was moving along quickly. I noticed the counters were spotless--no crumbs! The employees were friendly, too. I had the Cinnamon Toast Crunch froyo (GET THIS!!!) and I added granola, and some chocolate chips! Delish! We sat down to enjoy our treats and after the rush was over, the employee behind the counter wasted no time. They came around and were sweeping the floor asking how our treats were. This was only my 2nd time here, but believe you me----if you keep that Cinnamon Toast Crunch froyo and this store as clean as I saw it, I will be back!! Thank you, Sweet Frog! Next time, I'm bringing my granddaughter!!

Great spot for a treat with my son. So many flavors and toppings to choose from — we never get bored!

I'm not sure when the last time this place was cleaned. Tables are broken and dirty, the employees stand around talking.

I usually love Sweet Frog, but my experience today was disappointing. The floor was in really bad shape—it honestly looked like a piñata full of toppings had exploded. There was an actual pool of caramel, and the entire place was visibly dirty. My shoes were sticking to the floor with every step, which was pretty gross. I wish I had taken a photo to show just how messy it was. I’m not sure who’s responsible for cleaning, but it definitely made me reconsider going back to that location. I’ve never seen anything like that before.

Toppings are always in stock and the variety of choices is great. Unfortunately, vanilla and chocolate are out nearly everytime I've gone.

Great options with so many toppings.

Normally I love this Sweet Frog and it's been a while since I been here. Today I ended up just leaving because I was disgusted. The bathrooms were filthy. The machines looked like they haven't been cleaned in a while. I am really disappointed because this use to be my favorite sweet treat stop.

Always busy so I guess these days if you're under 18 the cool thing to do in Bear DE is hang out at the frozen yogurt store? lol Also I love that they ask for a tip at checkout despite the fact that YOU, the customer is responsible for pouring the yogurt and adding the toppings.

Aaaamazing!! And the young lady working was so kind & a wonderful smile! Will be returning.

Was in last week and today. The place has been incredibly dirty for awhile now. It's very sad when the girls that work there just stand around doing nothing when tops of tables are clearly dirty. And the floor looks as if it hasn't been swept in a very long time!!! Someone truly needs to look at there filthy dirty shop !!!!!

Excellent customer service, very friendly cashier, cute person. My family and I would love to come back

Very nice and beautiful product have a good quality

This place serves frozen yogurt and I thought it should be creamy. What we got was a watery base.
On my scale 10 is excellent but I give them a 2.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Frozen Yogurt

Very nice staff, great service, wide selection that caters to everyone's different tastes and preferences. A serving of cold frozen yogurt in the middle of a hot summer is exactly what everyone needs to take the heat off, if only temporarily.

Atmosphere: 4

Food: 4

Service: 4

MARINA was such a nice and pleasant interaction to have! Her positive energy and excellent customer service skills made my visit even more worth it. Will definitely be a returning happy customer at this location, clean and quick! Thank you! Feels nice to feel like a valued customer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt, Cookies, New York Cheesecake, Irish Mint, Waffle, Cereal