Fast service and delicious food! This location is spot on!
Atmosphere: 5
Food: 5
Service: 5
Holly Hahn
Food was great and so was customer service. Burritos and bowls were all overflowing and delicious.
Atmosphere: 5
Food: 5
Service: 5
A. Non
I gave this chipotle 3 chances and each one was more disappointing than the last. The biggest issue is the tiny half scoops, I’m paying for a bowl not half a bowl. It’s almost like the employees are trained to barely fill the spoon, then they look at you crazy when you ask for a little more. They’re usually out of food and utensils, they don’t tell you they’re out of ice before you pay $3 for a drink either. The final straw was tonight when the girl was more worried about rushing than listening to what I asked for and put the wrong topping in my bowl…after waiting in line so long I didn’t even bother asking her to remake it. Not worth waiting in the long line or paying $14 for a bowl that isn’t even filled. I’ll stick to Qdoba until this location is better managed.
Atmosphere: 2
Food: 1
Service: 2
Janell Gullion
I like this location better than the Belair. Food tastes fresher also. Fast service.
Atmosphere: 4
Food: 5
Service: 5
Samoan King
Haven’t had good experiences with this chipotle. I’m not sure how you load a ton of sour cream in a bowl that didn’t even request sour cream. Tons of sour cream but barely any chicken! The lunch I couldn’t eat because I hate sour cream or go back to get fixed. Mistakes happen but how do you put a topping that’s not even on the order slip in the bowl.
Atmosphere: 1
Food: 1
Service: 1
Hailey Bosse (Hbosse)
3 only because i have had some positive experiences here BUT. My last order was awful. Extra corn but barley got any, very small portion , rice was hard, plus my chips were so stale I couldn’t even enjoy them even a little . And my boyfriend’s burrito was drowning in sour cream , no he did not get extra plus he pulled out a chunk of lettuce (the hard end part) . My bowl is in the photo, and no I didn’t take any bites yet.
Edit… The woman in the picture does not do full scoops. Even if you ask for double meat, she does not listen. She also has a very negative attitude… And does not know how to speak to people. The person in front of me and behind me in line also had some things to say about her.
Chris Mills
Got sick after eating Threw up in parking lot ......didn't even make it out of strip mall
Atmosphere: 2
Food: 2
Service: 2
Keith Cook
Before I ordered I had 2 girls look at me and get on their phone and finish their conversation before taking my order. Once I could order food was cold, like weirdly cold. But ironically they had no ice, the ice machine was broken. Overall horrible experience.
Atmosphere: 3
Food: 2
Ms. Reed
I ordered online and expected to grab my order from the shelf and go - just as the ordering site states. When I arrived, no orders on the shelf. I waited a few minutes while trying to make eye contact with a lady in the kitchen. She saw me, asked my last name, and handed me the order. Not exactly the most efficient process for a grab-n-go. After I got home the food was tasty but disappointed my chips were broken into small pieces. Maybe next time will be better!?
Atmosphere: 4
Food: 4
Service: 3
funky getwork
The worker on 9/20/25 at around 5:35pm working online orders, lies about completing orders on time to help for her not being late in the system. NOT GOOD TO LIE TO CUSTOMERS
So apparently at this fine dining establishment, quesadillas are mythical creatures that can only be summoned through the magical realm of online ordering. In person? Absolutely not. Don’t be ridiculous. But then mid-bowl construction, the manager swoops in (between phone scrolls, of course) and declares, “Yes, you may have a quesadilla.” What an honor.
Now, silly me, I thought a quesadilla involved, you know… flat tortilla, cheese, fold, grill. Nope. According to my culinary expert, it’s supposed to look exactly like a burrito cosplaying as a quesadilla. She then dramatically slammed my “quesadilla” into the toaster like it personally offended her and loudly roasted me to her coworker while I stood there watching.
Meanwhile, the manager—clearly the backbone of the operation—was so glued to her phone during the dinner rush, I’m convinced she’s training for a competitive scrolling championship.
Overall? Slow service, chaos in the kitchen, and vibes of a reality show called When Management Gives Up. Which is a shame, because it’s a shiny new location… just run like it’s been abandoned since 2005.
Anyway, gotta get back to eating my toasted burrito identifying as a quesadilla.
Atmosphere: 1
Food: 3
Service: 1
Michael Williams
I don’t know why I go here expecting anything more but is that hard to have salad dressing available? I Mean really?
Atmosphere: 1
Food: 1
Service: 1
LORENA ORTEZ
The food was cold. They don't greet you , is like what ever.
Atmosphere: 3
Food: 3
Service: 4
Owen Stapleton
Whoever came up with the idea that customers should use an online app just to order certain items from the menu clearly didn’t think it through. If I’m physically at your restaurant, I should be able to order food directly—no app required. It feels like you're more interested in collecting my data than serving your guests. Honestly, this experience makes me not want to come back.
Service: 1
Tiffany Gaulden-Green
The worst chipotle in Harford County. The food is either very salty or stale. It is unbelievable that they are serving this food at a popular location. I will never return.
Fast service and delicious food! This location is spot on!
Atmosphere: 5
Food: 5
Service: 5
Food was great and so was customer service. Burritos and bowls were all overflowing and delicious.
Atmosphere: 5
Food: 5
Service: 5
I gave this chipotle 3 chances and each one was more disappointing than the last. The biggest issue is the tiny half scoops, I’m paying for a bowl not half a bowl. It’s almost like the employees are trained to barely fill the spoon, then they look at you crazy when you ask for a little more. They’re usually out of food and utensils, they don’t tell you they’re out of ice before you pay $3 for a drink either. The final straw was tonight when the girl was more worried about rushing than listening to what I asked for and put the wrong topping in my bowl…after waiting in line so long I didn’t even bother asking her to remake it. Not worth waiting in the long line or paying $14 for a bowl that isn’t even filled. I’ll stick to Qdoba until this location is better managed.
Atmosphere: 2
Food: 1
Service: 2
I like this location better than the Belair. Food tastes fresher also. Fast service.
Atmosphere: 4
Food: 5
Service: 5
Haven’t had good experiences with this chipotle. I’m not sure how you load a ton of sour cream in a bowl that didn’t even request sour cream. Tons of sour cream but barely any chicken! The lunch I couldn’t eat because I hate sour cream or go back to get fixed. Mistakes happen but how do you put a topping that’s not even on the order slip in the bowl.
Atmosphere: 1
Food: 1
Service: 1
3 only because i have had some positive experiences here BUT. My last order was awful. Extra corn but barley got any, very small portion , rice was hard, plus my chips were so stale I couldn’t even enjoy them even a little . And my boyfriend’s burrito was drowning in sour cream , no he did not get extra plus he pulled out a chunk of lettuce (the hard end part) . My bowl is in the photo, and no I didn’t take any bites yet.
Edit… The woman in the picture does not do full scoops. Even if you ask for double meat, she does not listen. She also has a very negative attitude… And does not know how to speak to people. The person in front of me and behind me in line also had some things to say about her.
Got sick after eating
Threw up in parking lot ......didn't even make it out of strip mall
Atmosphere: 2
Food: 2
Service: 2
Before I ordered I had 2 girls look at me and get on their phone and finish their conversation before taking my order. Once I could order food was cold, like weirdly cold. But ironically they had no ice, the ice machine was broken. Overall horrible experience.
Atmosphere: 3
Food: 2
I ordered online and expected to grab my order from the shelf and go - just as the ordering site states. When I arrived, no orders on the shelf. I waited a few minutes while trying to make eye contact with a lady in the kitchen. She saw me, asked my last name, and handed me the order. Not exactly the most efficient process for a grab-n-go. After I got home the food was tasty but disappointed my chips were broken into small pieces. Maybe next time will be better!?
Atmosphere: 4
Food: 4
Service: 3
The worker on 9/20/25 at around 5:35pm working online orders, lies about completing orders on time to help for her not being late in the system. NOT GOOD TO LIE TO CUSTOMERS
Service: 1
Restaurantji Recommends
So apparently at this fine dining establishment, quesadillas are mythical creatures that can only be summoned through the magical realm of online ordering. In person? Absolutely not. Don’t be ridiculous. But then mid-bowl construction, the manager swoops in (between phone scrolls, of course) and declares, “Yes, you may have a quesadilla.” What an honor.
Now, silly me, I thought a quesadilla involved, you know… flat tortilla, cheese, fold, grill. Nope. According to my culinary expert, it’s supposed to look exactly like a burrito cosplaying as a quesadilla. She then dramatically slammed my “quesadilla” into the toaster like it personally offended her and loudly roasted me to her coworker while I stood there watching.
Meanwhile, the manager—clearly the backbone of the operation—was so glued to her phone during the dinner rush, I’m convinced she’s training for a competitive scrolling championship.
Overall? Slow service, chaos in the kitchen, and vibes of a reality show called When Management Gives Up. Which is a shame, because it’s a shiny new location… just run like it’s been abandoned since 2005.
Anyway, gotta get back to eating my toasted burrito identifying as a quesadilla.
Atmosphere: 1
Food: 3
Service: 1
I don’t know why I go here expecting anything more but is that hard to have salad dressing available? I Mean really?
Atmosphere: 1
Food: 1
Service: 1
The food was cold. They don't greet you , is like what ever.
Atmosphere: 3
Food: 3
Service: 4
Whoever came up with the idea that customers should use an online app just to order certain items from the menu clearly didn’t think it through. If I’m physically at your restaurant, I should be able to order food directly—no app required. It feels like you're more interested in collecting my data than serving your guests. Honestly, this experience makes me not want to come back.
Service: 1
The worst chipotle in Harford County. The food is either very salty or stale. It is unbelievable that they are serving this food at a popular location. I will never return.
Atmosphere: 3
Food: 1
Service: 1
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