We ordered a New York Style pizza, but they sent us Thin Crust instead. On top of that, most of the toppings were off the pizza and stuck to the box! We called and asked for a replacement, but they refused to help. Absolutely unacceptable. Be careful ordering from this location — very poor service and disappointing quality. The only positive thing I can say is that the delivery drivers are very nice and polite — unlike the staff inside, who were rude and unhelpful. Very disappointing experience. Be cautious when ordering from this location.
Atmosphere: 1
Food: 1
Service: 1
Phillip Patey
Great staff! Food was prepared in a timely manner. Everything was clean and well kept. All staff were friendly, informative, and interacted well with my curious 3 year old. Great experience over all as always.
I'm from Jersey originally so I am amazed myself that I love their pizza!! The New York Style is the best!! What the best part is, I know they take it right to the car from the oven for delivery. It arrives so hot you can barley eat it yet. Very pleased with Dominos.
Food: 5
Service: 5
Robert Winchester
pizza was delivered on time and was hot, however, we ordered banana peppers and pineapple and received pineapple and bacon.
Food: 3
Service: 1
bharathiraja murugesan
Be careful they are not using gloves. It’s not neat
Ryan Hurline
People were rude
Atmosphere: 3
Food: 3
Service: 1
Kevin Perry
Actually one of the better locations I've ever been to. Super friendly staff. I even read the notes I left on my order for my pizza to be well done.
Always great service and food
Atmosphere: 3
Food: 5
Service: 5
I order a pizza and they made the wrong one and when I said this isn't what I ordered they were very rude
Atmosphere: 1
Food: 1
Service: 1
Awesome people working here. Very accommodating and lovely.
Atmosphere: 5
Food: 5
Service: 5
Awesome folks working here!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was ready in a few mins of ordering and was perfect. Workers nice also.
Food: 5
Service: 5
no dine in
Food: 4
Service: 3
When you call there you are rerouted to a call center in India. I couldn't understand the person taking my order.This is very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Used my 1/2 off coupon. Sausage, pepperoni, onion. Yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
⭐ 1 star
Domino’s Pizza — 11121 Ocean Gateway, Berlin, MD 21811
We ordered a New York Style pizza, but they sent us Thin Crust instead. On top of that, most of the toppings were off the pizza and stuck to the box! We called and asked for a replacement, but they refused to help. Absolutely unacceptable. Be careful ordering from this location — very poor service and disappointing quality. The only positive thing I can say is that the delivery drivers are very nice and polite — unlike the staff inside, who were rude and unhelpful. Very disappointing experience. Be cautious when ordering from this location.
Atmosphere: 1
Food: 1
Service: 1
Great staff! Food was prepared in a timely manner. Everything was clean and well kept. All staff were friendly, informative, and interacted well with my curious 3 year old. Great experience over all as always.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm from Jersey originally so I am amazed myself that I love their pizza!! The New York Style is the best!! What the best part is, I know they take it right to the car from the oven for delivery. It arrives so hot you can barley eat it yet. Very pleased with Dominos.
Food: 5
Service: 5
pizza was delivered on time and was hot, however, we ordered banana peppers and pineapple and received pineapple and bacon.
Food: 3
Service: 1
Be careful they are not using gloves. It’s not neat
People were rude
Atmosphere: 3
Food: 3
Service: 1
Actually one of the better locations I've ever been to. Super friendly staff. I even read the notes I left on my order for my pizza to be well done.
Atmosphere: 5
Food: 5
Service: 5
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