Dunkin'
11001 Manklin Creek Rd Unit 1, Berlin
(410) 208-3609
Recent Reviews
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Drive thru appears to be a bit confusing, but did walk in pick up and took longer than usual. Plaza to access is very busy
It can use some help
Typical Dunkin’ Donuts. Lattes were good, Service was friendly, restaurant was clean.
6 dollars for this “medium”
Don’t use the kiosks in Dunkin they forget your orders
Rude… bad customer service. Bad communication.. i have been to many of DD in many different states. Also why not give you your receipt and call your order number when completed. Instead your touching other peoples bags to see if its your order??? Ill go somewhere else next time.
Atmosphere: 2
Service: 1
okay so i have lived in this area for 2 years and at first it started out well but recently in the last 8 months or more either my food or my drink is wrong. Today I ordered the white chocolate signature drink and all i got was A large hot original coffee with three cream & sugar. I want to keep going here but it’s not worth it anymore when i’m paying for something i didn’t ask for over and over again.
Atmosphere: 1
Food: 5
Service: 2
I went to this location to make a order and the white dude there he asked me if I wanna pay cash. I have to go to the drive-through.
Ruined the 2 best Donuts. The Jelly donut now has a raspberry icing and the Vanilla Cream is topped with chocolate icing. Why?
Atmosphere: 4
Food: 1
Service: 4
Ah was and is always so happy. I love her! He trultakes my day so much better. Rt 13 Salisbury,
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
when I came in today i was so excited to get food for me and my family, however our cashier, kaylee or something with a K was very rude, she threw my change into my hand, tossed the donuts at us, and when she gave us our drink quarter of it was gone… one of my favorite places to come but was not happy with my service!!!
Atmosphere: 2
Food: 5
Service: 1
Emily the manager is rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium and the cup was half full. Not worth it, I’ll stick to home brew.
Food: 1
Worst drive thru I have ever seen. Window attendant was rude in correcting us with the traffic pattern and the ordering window left us sitting in silence after we said we were there for a mobile pick up, and then ultimately lied to us that they found the order because we drove around again to be told they don't have it. It was definitely my mistake for ordering to the wrong place, but we spent an extra 10 minutes driving in a circle around this building because of the bad drive thru and inattentive staff.
Atmosphere: 1
Food: 1
Service: 1
Not bad. But seems like they pay .more attention to drive through then inside service.
Atmosphere: 4
Food: 4
Service: 3
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