Went to Dunkin donut in Berlin Md at 7:45 and they don't close until 8:00pm saw the worker in there playing on their cell phone and they wouldn't acknowledge us.
Godisinher Walk
Absolutely the worst experience ever. Very rude to customers, and the amount of flies entering the drive thru window are insane. Take the drive to ocean pines for better service !
McKenzie Morse
I'm traveling and I went inside to get a coffee in some donuts. And it took twenty minutes for the donuts when it wasn't even busy, i was the only one in there and no apology and he was so rude to me would not come back to this place!
Atmosphere: 1
Food: 3
Service: 1
George Lewis
This place sucks. I been standing here for 15 mins and no one has helped me. This place is the worst place for anything
Atmosphere: 1
Food: 1
Service: 1
m “Chelle” k
This location is one of the best I've ever been to! The employees are ALWAYS friendly and cheerful 😊 MY order is ALWAYS spot on! ... and everything tastes great too!
alma hover
Went to dunkin this morning only had a 100 dollar bill and they wouldn't take it do to policy not because they didn't hv change they dont take hundred dollar bills per policy... really money is money they can even check if it's fake but won't take the hundred to pay for my food... very sad this is 2025 and people still do use cash....
K24 00
Slowest Dunkin ever
Michael
Rude drive thru employee. Get new staff
Matthew
It's a Dunkin pretty standard across the board. Clean and stocked. Staff is efficient and friendly.
Pat Dostick
Donuts were not 'fresh'. Getting stale. Iced coffee also tasted old or burnt. And I'm a regular at DD's so of course I'm comparing this to other locations.
One of the ladies was very rude and condescending! She was saying “what?” and “I can’t hear you in the passenger seat” to my husband (in the driver seat btw) while trying to ask a question about his order. Then I asked if I could change my iced latte to a hot one, she then say “we already made it but that’s okay” like what? I can try to understand that it gets busy and it was a mistake on my part but there was TRULY no need for that. I’ve never really had an issues with this location until now, it’s disappointing.
Carlos Menendez
Always pleasant and quick! It's my daily go to.
Obamacopter
Awful manager. Older blonde woman. I work in the restaurant industry and get it can be hectic. Zero customer service, rude, misunderstood order and overcharged. No manners. As an adult by the way, should look into switching managers based on reviews.
Kenny Glasgow
The service is fast and the employees were accommodating to our needs. Very nice experience 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte with an Extra Shot I Don't Think So
Went to Dunkin donut in Berlin Md at 7:45 and they don't close until 8:00pm saw the worker in there playing on their cell phone and they wouldn't acknowledge us.
Absolutely the worst experience ever. Very rude to customers, and the amount of flies entering the drive thru window are insane. Take the drive to ocean pines for better service !
I'm traveling and I went inside to get a coffee in some donuts.
And it took twenty minutes for the donuts when it wasn't even busy, i was the only one in there and no apology and he was so rude to me would not come back to this place!
Atmosphere: 1
Food: 3
Service: 1
This place sucks. I been standing here for 15 mins and no one has helped me. This place is the worst place for anything
Atmosphere: 1
Food: 1
Service: 1
This location is one of the best I've ever been to! The employees are ALWAYS friendly and cheerful 😊 MY order is ALWAYS spot on! ... and everything tastes great too!
Went to dunkin this morning only had a 100 dollar bill and they wouldn't take it do to policy not because they didn't hv change they dont take hundred dollar bills per policy... really money is money they can even check if it's fake but won't take the hundred to pay for my food... very sad this is 2025 and people still do use cash....
Slowest Dunkin ever
Rude drive thru employee. Get new staff
It's a Dunkin pretty standard across the board. Clean and stocked. Staff is efficient and friendly.
Donuts were not 'fresh'. Getting stale. Iced coffee also tasted old or burnt. And I'm a regular at DD's so of course I'm comparing this to other locations.
Restaurantji Recommends
One of the ladies was very rude and condescending! She was saying “what?” and “I can’t hear you in the passenger seat” to my husband (in the driver seat btw) while trying to ask a question about his order. Then I asked if I could change my iced latte to a hot one, she then say “we already made it but that’s okay” like what? I can try to understand that it gets busy and it was a mistake on my part but there was TRULY no need for that. I’ve never really had an issues with this location until now, it’s disappointing.
Always pleasant and quick! It's my daily go to.
Awful manager. Older blonde woman. I work in the restaurant industry and get it can be hectic. Zero customer service, rude, misunderstood order and overcharged. No manners. As an adult by the way, should look into switching managers based on reviews.
The service is fast and the employees were accommodating to our needs.
Very nice experience 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte with an Extra Shot I Don't Think So
The staff is always helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
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