Dunkin'

10128 Old Ocean City Blvd, Berlin
(410) 216-1660

Recent Reviews

Sort by
George Lewis

This place sucks. I been standing here for 15 mins and no one has helped me. This place is the worst place for anything

m “Chelle” k

This location is one of the best I've ever been to! The employees are ALWAYS friendly and cheerful 😊 MY order is ALWAYS spot on! ... and everything tastes great too!

alma hover

Went to dunkin this morning only had a 100 dollar bill and they wouldn't take it do to policy not because they didn't hv change they dont take hundred dollar bills per policy... really money is money they can even check if it's fake but won't take the hundred to pay for my food... very sad this is 2025 and people still do use cash....

K24 00

Slowest Dunkin ever

Michael

Rude drive thru employee. Get new staff

Matthew

It's a Dunkin pretty standard across the board. Clean and stocked. Staff is efficient and friendly.

Pat Dostick

Donuts were not 'fresh'. Getting stale. Iced coffee also tasted old or burnt. And I'm a regular at DD's so of course I'm comparing this to other locations.

Benita F

One of the ladies was very rude and condescending! She was saying “what?” and “I can’t hear you in the passenger seat” to my husband (in the driver seat btw) while trying to ask a question about his order. Then I asked if I could change my iced latte to a hot one, she then say “we already made it but that’s okay” like what? I can try to understand that it gets busy and it was a mistake on my part but there was TRULY no need for that. I’ve never really had an issues with this location until now, it’s disappointing.

Carlos Menendez

Always pleasant and quick! It's my daily go to.

Obamacopter

Awful manager. Older blonde woman. I work in the restaurant industry and get it can be hectic. Zero customer service, rude, misunderstood order and overcharged. No manners. As an adult by the way, should look into switching managers based on reviews.

Kenny Glasgow

The service is fast and the employees were accommodating to our needs.
Very nice experience 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte with an Extra Shot I Don't Think So

Mike Morin

The staff is always helpful and friendly

Atmosphere: 5

Food: 5

Service: 5

Alyssa Betts

Got all the coffees wrong and didn't put the lid on the cup properly when handed the hot coffee and caused my mom to burn her hand. Horrible service today

Atmosphere: 1

Food: 1

Service: 1

Belinda Miller

Drive thru person - didn’t catch name- younger woman, brown hair super friendly and nice! Hard to find good customer service and this lady was great! Thank you

Atmosphere: 4

Food: 5

Service: 5

Sagun Shrestha

Went through the drive-thru with the family. The employee was super rude. I understand job can be hectic, doesnt mean you should take it out on the customer. Zero customer service, may be train how to talk properly and then, train them about customer service afterwards. We were at the drive-thru around 3:50 PM on May 13th. We didn't even bother to order full order. Will never stop-by this location ever again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Loading...