My pizza was delivered like this… squished and messed up, then to top it off my pizza was under cooked… i don’t know how it’s so hard to cook a pizza longer when I put WELL DONE, like your telling me if I had put normal it would’ve been raw? Like you can taste the cheese still frozen and the dough not crispy.. it’s suppose to be thin crust anywhere else they would make it crispy point blank period. Pepperoni raw.. like ew. I’m okay with the refund I was given but I had it delivered so I literally had to waste gas to come over there just for somebody else mistake. Me and my husband both threw up .
Atmosphere: 1
Food: 1
Service: 1
Kaitlin Farquharson
Our order took about 90 minutes to arrive (estimate at the time of ordering was 40-50 minutes). The food arrived cold. Also, $63 for two large pizzas and breadsticks is ridiculously overpriced when compared to PJ’s competitors. The only reason I’m not giving it a one star is the manager was very apologetic on the phone. Won’t be ordering from here again any time soon.
Food: 2
Service: 2
shenna Holder
Mary answer the phone at the shop and took my order and the delivery person was very pleasant
Atmosphere: 5
Food: 5
Service: 5
Kellye Meredith
I was incredibly mistreated by this restaurant. They experienced an issues with their label printer which caused delays with orders- I was told. My 5:15pm order wasn’t finished until 6:40pm. This delay, subsequent wait & neglect of customer service was atrocious! I stood there in the waiting area for over an hour. And may I add, Patiently waiting. Only To receive poor customer service in return. I saw customers leave that were there before me & customers come & go that arrived after me. No one made my order a priority. No one took the initiative to fix the problem for me in a timely manner - as if other customers’ orders were more important than mine. My time was not valued. My money was not valued. The fact that I chose THIS restaurant to order my food from to feed my family was not valued at all. In a food service business, customers are your life line, without customers a business fails. Poor treatment of your customers in a customer service industry is inexcusable, inappropriate & down right disgusting. I’m sharing my mistreatment to warn other customers & potential customers to avoid this place or risk mistreatment yourself.
Jamaal Lee
Rude and disrespectful. Service was awful. Never going back!
Atmosphere: 1
Food: 1
Service: 1
Joi R.
This is one of my fave Papa Johns locations (I usually order carry-out). Fast service, great/hot pizza, & a friendly team.
Benjamin Nelson
Food took an hour and a half, and was cold when it arrived. Worst papa John's I've ever had
Food: 1
Service: 1
VON MarleyBBC
Roaches everywhere
Nunya B
THE WORST PIZZA WORST CHICKEN HOT PEPSI IS CRAZY DONT SHOP AT THIS LOCATION LIL CEASARS BETTER SMH
Atmosphere: 1
Food: 1
Service: 1
Ki Ro
They don’t seal the boxes for DoorDash deliveries. My pizza box was open when I found it. DO BETTER.
My pizza was delivered like this… squished and messed up, then to top it off my pizza was under cooked… i don’t know how it’s so hard to cook a pizza longer when I put WELL DONE, like your telling me if I had put normal it would’ve been raw? Like you can taste the cheese still frozen and the dough not crispy.. it’s suppose to be thin crust anywhere else they would make it crispy point blank period. Pepperoni raw.. like ew. I’m okay with the refund I was given but I had it delivered so I literally had to waste gas to come over there just for somebody else mistake. Me and my husband both threw up .
Atmosphere: 1
Food: 1
Service: 1
Our order took about 90 minutes to arrive (estimate at the time of ordering was 40-50 minutes). The food arrived cold. Also, $63 for two large pizzas and breadsticks is ridiculously overpriced when compared to PJ’s competitors. The only reason I’m not giving it a one star is the manager was very apologetic on the phone. Won’t be ordering from here again any time soon.
Food: 2
Service: 2
Mary answer the phone at the shop and took my order and the delivery person was very pleasant
Atmosphere: 5
Food: 5
Service: 5
I was incredibly mistreated by this restaurant. They experienced an issues with their label printer which caused delays with orders- I was told.
My 5:15pm order wasn’t finished until 6:40pm. This delay, subsequent wait & neglect of customer service was atrocious!
I stood there in the waiting area for over an hour. And may I add, Patiently waiting. Only To receive poor customer service in return. I saw customers leave that were there before me & customers come & go that arrived after me.
No one made my order a priority. No one took the initiative to fix the problem for me in a timely manner - as if other customers’ orders were more important than mine. My time was not valued. My money was not valued. The fact that I chose THIS restaurant to order my food from to feed my family was not valued at all. In a food service business, customers are your life line, without customers a business fails. Poor treatment of your customers in a customer service industry is inexcusable, inappropriate & down right disgusting. I’m sharing my mistreatment to warn other customers & potential customers to avoid this place or risk mistreatment yourself.
Rude and disrespectful. Service was awful. Never going back!
Atmosphere: 1
Food: 1
Service: 1
This is one of my fave Papa Johns locations (I usually order carry-out). Fast service, great/hot pizza, & a friendly team.
Food took an hour and a half, and was cold when it arrived. Worst papa John's I've ever had
Food: 1
Service: 1
Roaches everywhere
THE WORST PIZZA WORST CHICKEN HOT PEPSI IS CRAZY DONT SHOP AT THIS LOCATION LIL CEASARS BETTER SMH
Atmosphere: 1
Food: 1
Service: 1
They don’t seal the boxes for DoorDash deliveries. My pizza box was open when I found it. DO BETTER.
Restaurantji Recommends
Amazing food and would order again!
Atmosphere: 5
Food: 5
Service: 4
Consistently good food and service 👍🏼
Poor customer service
Waited over 2 hours for my order to be delivered. I wish I could’ve just canceled the order altogether. Never ordering from here again.
Very good
Loading...