Safeway Bakery

Service at the Safeway in Brandywine has improved. I have been pleased with the fresh bakery selections. Produce is always fresher than some other stores. Prices are a bit higher on some things, so shop around and use coupons.

Excellent customer service.

Finally purchased the 4 meat deal. I checked the date of package✅️ b6 the 2nd day in my fridge 2 paid off chicken breast went bad. It smelled horribly bad. Money wasted.

The store director Scott Madden is not respectful to customers. Told him about his bad employees including the management there and he didn't seem to care but gave an excuse.

Check expiry dates on EVERYTHING, especially at this location! This store started out with 4 ? rating when it opened & has gone South since. Stopped carrying multiple food items that can be found at most other grocery stores & consistently sells food items well past their 'Sell by' dates. Mgmt is friendly, but they need to step up their game!! IF transpo wasn't an issue, I'd stop shopping this location altogether. Buyer Beware!

They don’t close at 12am they close at 10pm. Two or three weeks ago they started closing at 11pm now it’s 10pm smh. Drove here twice thinking they’d be open like their hours say, they need to change them on here. We already have to bring our own bags unlike the one in Waldorf!

The hours are not updated, on Google it says that it closes at 12am but I arrived at the store at 10:55 and they didn't let me in because they close at 11pm. I traveled many miles to get there and what a surprise, their schedule is wrong, very bad!! I had other stores on the way and I traveled so far so they wouldn't let me enter. Update your schedule so that people don't come looking for you after the hour.

I wanted to start off by saying, I only go to this store when they open 0600a because that morning staff are very pleasant and respectful.

This morning I came in and said good morning to the usual staff. I go to the deli and ask the young lady if they were open. She didn't acknowledge me, so I thought she didn't hear me. So then I said excuse me, she never looked at me nor acknowledged me again, then I said "hello", NOTHING!! All I could do was laugh and walk away.

I am not sure if the staff even reads the reviews but to that young lady if you are that unhappy with your life, Do better!! I prayed for her because who knows what chip she has on her shoulder.

Other thank that my experience is always good at this store.

Shop here often. Just wanted to say that I do not like having to check myself out or dragging bags from home. Easy to forget when you are used to having service provided. Looks like the grocery stores have all raised prices and are trying hard to make the customer become their own service provider. I am 75 years old now and never would have guessed what the shopping experience would become. Sorry not a fan .

When I first moved to Brandywine in 2018 this store was great. It continues to decline. Last night I was here and noticed mold spores on the bottom plastic in the entire refrigerator where the dairy products are. There is also filth under the eggs and the juices and milk refrigerator. I reported it to the front desk and the staff told me “we will take pictures and let the manager know”.

I know the person working to restock the refrigerators has to see it. The fact that they continue to add new food to a molded/filthy refrigerator is gross.

Shopping carts we use for groceries are being used for trash transport. No, this wasn’t a special cart. A cart pulled from the customer uses. I can only imagine how many of the carts are used for trash transport and not cleaned.

The hours posted online and when they actually open and close do not match up. They never have salad greens and the produce is often well past its prime. The deli meat goes grey quickly. There are never hand baskets available near the doors and the shopping carts are rarely brought back inside. I will say that there is pretty good variety of dry and frozen products. Overall, it’s way too expensive for the quality you get but it’s one of the only grocery stores in Brandywine. Your money will go farther at Aldi.

I approached Tristan in the produce section, he immediately stopped what he was doing to assist me. Was very kind and helpful. Went above and beyond. Thank you!

Honestly, this was the best place in 20 miles to get groceries, for a long time. Almost 5 years. But the last year or two, the staff have become unapproachable, the options have become abysmal, and the cleanliness is atrocious. The bathrooms are a petri dish... They have the most disgusting men's room I have ever seen anywhere in the DC/MD/VA area. The absolute worst, most run down, disgusting, unsanitary, filthy pit, ever.

Good luck finding fresh bagels, or bread. They don't have it. Everything is stale. Want a fresh Italian loaf? Doesn't exist.

In 5 visits I've found more than 30 packages of expired meat.

The displays at the front of the store for salsa, cheese dip etc... unmarked. No prices listed. And those doors are locked, for some reason? No sign, just locked. So you walk up like a moron, after parking near the doors, expecting to bring a large load of groceries with SOME manner of convenience, but nope. Locked doors, forcing you to practically triple the distance you have to walk/roll to get what you need. It also makes the handicap spaces in the parking lot entirely pointless / useless.

It's working hours! Open the doors!

The floors are always disgusting. The leafy produce is always ragged.

The staff are rarely courteous or approachable.

Even the guy working the Starbucks counter was completely unprofessional.

I understand now why so many businesses are trying to deploy self checkout... when cashiers have the attitudes these employees have, it's hard to keep the rep of your location up.

But I still, will never promote the voluntary obsolescence that self checkout forces on customers. We don't get a discount for being our own cashier. Why aren't we?

Man.... Safeway has lost me. What a tragic turn.

This is the second location I have ran into these issues with. The other location in Waldorf is no better.

Store is supposed to be open until 11pm and closed more than half an hour early.