I went here to get chicken tonight. Get to the counter, and read the sign that says "Chicken until 8 PM." I'm there at 6:15 PM mind you. And the two young teens running the area are turning people away saying, "We're out of chicken." I go up to customer service and ask them why chicken cannot be made? Customer service calls down and asks the same question . The response they get is, "Hold on, we will call you back." And then, after the decide it can be made, it takes half an hour to get chicken. That should take seven minutes. Then, I go to check out. The item won't scan and my light starts to blink above the machine. I see a girl standing up at the front kind of watching everybody, but then I see somebody come in, and she fist bump him in the chest. So I think, maybe she doesn't work there. Eventually, I walk up to her, and she confirmed she works there. I explained what happened, and she has this puzzled look. So I have her come over and watch what happens, and then she's able to fix it. Why is this store paying people who clearly either can't do the job, don't wanna do the job, and are incompetent?
Karen Bull-Byers
Delivery Service...For the Second time in a month,was delivered out dated items and bread/rolls are smashed
AND YOU PAY A DELIVERY FEE FOR THIS SERVICE!!!Customer service(after 32 minutes) the first time says it will never happen again! But yet this is the SECOND time and 25 minutes on the phone with customer service.The point of a delivery service is so you don't have to go to the location!
James Crimmins
A wide variety of different breads and confections baked daily. My eldest son's favorite is the frosted fudge brownies. Customized orders as time and staffing allow. Don't miss the day old products in the A.M.. Deeply slashed prices for still excellent products.
Robert Alan Bryan
It's a fine bakery
Wanda Sledd
Price Gouging! Bad Business for Community! $8 per pound for ground beef. Shame on you Safeway!
Cynthia Boone-Dunn
the shelves ate completely empty
Shalisha B.
I try really hard to be a positive person but this store is notorious for having expired food on the shelves. Please check your dates. I've wasted tons of money shopping here. It's really close to my home but I'd rather drive 30 mins for fresh meat/produce.
Jason P.
I visit this location regularly when I'm in the area and I needed to stop and pick up groceries and in the process I needed to use the rest rooms. The rest rooms are filthy! Trash on the ground, the men's toilet bowls not clean and full of dirt, bugs flying throughout. Management has to make this a priority.
Lizz C.
This store has the potential to be great and it is a nice store but i only issue i have is that summer i've bought produce (red bell pepper and fresh mixed vegetables bag) and as soon as i am home getting ready to cook(the same day)i notice they both went bad like the bell pepper had mold growing inside it and fresh vegetables bag (when i open it) was slimy from the i think it was the cauliflowers other then that the people r nice the customer service i've had is great. I can tell everyone that works there does they're there best to keep things neat clean and orderly
Pat H.
Worst experience ever. The store has self checkout but all of them were red. Only one register was open but NO cashier. Surprise ..... she was at Starbucks and made me wait for her. Either you are working or on break. With no registers open, it is hard to make money.
Nice location, wait times for checking out can be long. Also it can be hard to find a cart sometimes. Other than that I have no complaints. The pharmacy has long hours and is open on weekends. The pharmacists change a lot but they are always nice and helpful.
A A.
UPDATE March 2019 - Self checkout lanes have returned! Checking out has greatly improved.
Christina G.
This was my first visit. The store was neat and clean. I found everything that I needed. My cashier was a hoot! He was also encouraging. And the young lady at the Starbucks was very pleasant and fixed my chai tea latte just right. I've found another go to grocery store when I'm in Waldorf.
Shelly M.
Ok Safeway, I need you to do better than this! You knew the snowstorm was coming and I know this is not your first rodeo. I went in around 9pm-ish to purchase a couple of things because I knew I was not leaving the house the next day due to the snowstorm. And no, I did not go to Safeway to purchase snowbound food which I call "BMW". (Bread, Milk, Water) Lol. I needed real goodies along with everyone else, which brings me to why you are receiving a 1-Star! ONE star to represent the ONE cashier you had working! There were two cashiers when I approached the line, however, she told me the person ahead of me was her last customer! I then went to the next cashier and low and behold the lady in front of me had over $400 worth of groceries! This is not an exaggeration! So I have two options, wait patiently or put my things aside and walk out. I opted for patience. The customer behind me had even less items than myself, she had maybe 3 items at best. She was also turned away from the first cashier. However, it gets worse because one minute later, two people walk up to the "closed" cashier, lay their items on the belt, and proceed to pay for their items! Not a peep from the cashier saying she was closed! The customer behind me and myself were not only shocked, but livid! As we started to question this situation, another cashier finally came out to reopen the first line, but the crazy thing was, no one said anything! The replacement cashier didn't say, "I'm open...whose the next customer in line?" She just opened her register and waited until some customers saw her and decided to take their chance by walking up asking if she was open. This 10 minute trip turned into a 45 minute trip!
Paul W.
Worst customer service ever!!! No self check out lines, only one or two lines open at any given time and lines usually backed into aisle. It's really sad they built a large store in a newer shopping center and they staff it like a corner store. I live in the area and will go to giant in ackokeek or drive to Alexandria and go to Whole Foods. Come on Safeway management team give our community something more than another big bldg.
I went here to get chicken tonight. Get to the counter, and read the sign that says "Chicken until 8 PM." I'm there at 6:15 PM mind you. And the two young teens running the area are turning people away saying, "We're out of chicken." I go up to customer service and ask them why chicken cannot be made? Customer service calls down and asks the same question . The response they get is, "Hold on, we will call you back." And then, after the decide it can be made, it takes half an hour to get chicken. That should take seven minutes. Then, I go to check out. The item won't scan and my light starts to blink above the machine. I see a girl standing up at the front kind of watching everybody, but then I see somebody come in, and she fist bump him in the chest. So I think, maybe she doesn't work there. Eventually, I walk up to her, and she confirmed she works there. I explained what happened, and she has this puzzled look. So I have her come over and watch what happens, and then she's able to fix it. Why is this store paying people who clearly either can't do the job, don't wanna do the job, and are incompetent?
Delivery Service...For the Second time in a month,was delivered out dated items and bread/rolls are smashed AND YOU PAY A DELIVERY FEE FOR THIS SERVICE!!!Customer service(after 32 minutes) the first time says it will never happen again! But yet this is the SECOND time and 25 minutes on the phone with customer service.The point of a delivery service is so you don't have to go to the location!
A wide variety of different breads and confections baked daily. My eldest son's favorite is the frosted fudge brownies. Customized orders as time and staffing allow. Don't miss the day old products in the A.M.. Deeply slashed prices for still excellent products.
It's a fine bakery
Price Gouging! Bad Business for Community! $8 per pound for ground beef. Shame on you Safeway!
the shelves ate completely empty
I try really hard to be a positive person but this store is notorious for having expired food on the shelves. Please check your dates. I've wasted tons of money shopping here. It's really close to my home but I'd rather drive 30 mins for fresh meat/produce.
I visit this location regularly when I'm in the area and I needed to stop and pick up groceries and in the process I needed to use the rest rooms. The rest rooms are filthy! Trash on the ground, the men's toilet bowls not clean and full of dirt, bugs flying throughout. Management has to make this a priority.
This store has the potential to be great and it is a nice store but i only issue i have is that summer i've bought produce (red bell pepper and fresh mixed vegetables bag) and as soon as i am home getting ready to cook(the same day)i notice they both went bad like the bell pepper had mold growing inside it and fresh vegetables bag (when i open it) was slimy from the i think it was the cauliflowers other then that the people r nice the customer service i've had is great. I can tell everyone that works there does they're there best to keep things neat clean and orderly
Worst experience ever. The store has self checkout but all of them were red. Only one register was open but NO cashier. Surprise ..... she was at Starbucks and made me wait for her. Either you are working or on break. With no registers open, it is hard to make money.
Restaurantji Recommends
Nice location, wait times for checking out can be long. Also it can be hard to find a cart sometimes. Other than that I have no complaints. The pharmacy has long hours and is open on weekends. The pharmacists change a lot but they are always nice and helpful.
UPDATE March 2019 - Self checkout lanes have returned! Checking out has greatly improved.
This was my first visit. The store was neat and clean. I found everything that I needed. My cashier was a hoot! He was also encouraging. And the young lady at the Starbucks was very pleasant and fixed my chai tea latte just right. I've found another go to grocery store when I'm in Waldorf.
Ok Safeway, I need you to do better than this! You knew the snowstorm was coming and I know this is not your first rodeo. I went in around 9pm-ish to purchase a couple of things because I knew I was not leaving the house the next day due to the snowstorm. And no, I did not go to Safeway to purchase snowbound food which I call "BMW". (Bread, Milk, Water) Lol. I needed real goodies along with everyone else, which brings me to why you are receiving a 1-Star! ONE star to represent the ONE cashier you had working! There were two cashiers when I approached the line, however, she told me the person ahead of me was her last customer! I then went to the next cashier and low and behold the lady in front of me had over $400 worth of groceries! This is not an exaggeration! So I have two options, wait patiently or put my things aside and walk out. I opted for patience. The customer behind me had even less items than myself, she had maybe 3 items at best. She was also turned away from the first cashier. However, it gets worse because one minute later, two people walk up to the "closed" cashier, lay their items on the belt, and proceed to pay for their items! Not a peep from the cashier saying she was closed! The customer behind me and myself were not only shocked, but livid! As we started to question this situation, another cashier finally came out to reopen the first line, but the crazy thing was, no one said anything! The replacement cashier didn't say, "I'm open...whose the next customer in line?" She just opened her register and waited until some customers saw her and decided to take their chance by walking up asking if she was open. This 10 minute trip turned into a 45 minute trip!
Worst customer service ever!!! No self check out lines, only one or two lines open at any given time and lines usually backed into aisle. It's really sad they built a large store in a newer shopping center and they staff it like a corner store. I live in the area and will go to giant in ackokeek or drive to Alexandria and go to Whole Foods. Come on Safeway management team give our community something more than another big bldg.