Orders are slow and wrong, and really, who needs to get food from someplace where every employees pants are around their knees.
Babii S
The people are extremely nice and patient and have good customer service skills. But they kept messing up my order. I just wanted a strawberry refresher . I've ordered them at several dunkin doughnuts. On the website it doesn't come with tea. For reason they kept making it with tea. I finally just said screw it and took it. My fiancé ended up liking it ?
Atmosphere: 3
Service: 2
Julia Maynor
Coffee good
Atmosphere: 4
Food: 5
Service: 4
Karen T
This is the worst Dunkin Donuts. They NEVER have Blueberry muffins. Instead they give you what they have, usually chocolate chip or coffee cake. They are so dry and awful. Not fresh at all. I don't get it! I keep trying every now and then to see if they've changed, but no, no change at all. Even their donuts and donut holes are dry. Sad sad sad.
Food: 1
Angie H
Out of the flavor I wanted. Line was long and service was slow and not
Atmosphere: 3
Food: 3
Service: 3
Jessica Cham
TaNasha makes the best iced coffee in town.
Atmosphere: 4
Food: 5
Service: 5
Sally Dee
First two drinks I ordered they said they didn’t sell. They were both listed and pictured on their menu.
Grady
Always happy with Dunkin! Didn’t disappoint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Donut Holes
Jayla Shade
Lamani was amazing and gave great customer service !! I had a big party and she made sure everything was perfect ♥️♥️ thank you so much again.
C H
Went early in the morning and they tasted old. Did not taste fresh at all. How can I come first thing in the morning and get old tasting donuts? Had to throw the rest in the trash because none where any good to eat the next day. Went to a different place and the donuts where fresh and last more than a day. This place is living off its name and not taste.
Everytime I go to the drive thru the young men are rude and act like I am bothering them to take my order or give me my food. Today was the worst! The young man had his back to the window and kept drinking his drink even though another associate pointed that I was waiting. I drove off and now I will never come back to this Dunkin’ Donuts again! They have the worst customer service. It is basically ran by teenagers!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Donuts, Bacon Egg and Cheese
Enoch Grube
Every time I stop at this establishment my food is under cooked and cold or overcooked, burnt and rock hard. I'm done giving them my money.
We went through the drive through today around 9am it took about 15 min to get our stuff after our order was taken and the person at the window was just rude. We ordered hash browns, 2 coffees and 6 donuts. The hash browns looked like they’d been sat on, they gave us 2 or the wrong donuts and one was completely smushed, and we asked for frozen coffees and got iced and the cups were so sticky from the whip cream that spilled. Very disappointed in the service there, management definitely needs work.
Food: 1
Service: 1
Recommended dishes: Donuts
Elizabeth Easter
Literally never worth coming here, and it's unfortunate since I prefer Dunkin to Starbucks so I keep giving it a chance, but they're always completely swamped and can't keep up with all the orders. They seem to prioritize drinks, which is good if that's all you want, but you will definitely be waiting a while if you ordered any food. I ordered ahead on the app and my drink was ready, but I still waited 30 minutes today for literally just a bagel (not toasted or sliced) and a donut. They were out of sesame seed bagels and just skipped my order; this is not the first time that's happened to be here either. There was a line of like 7 people in front of me, all waiting for mobile orders, and there was still a guy waiting on just an order of hash browns when Ieft, 30 minutes later. I also stopped getting toasted things here since they kept smelling/tasting like burnt plastic; they need to clean their toasters. I give up on this place.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts
Steve Bakalian
Whoever was working the drive thru today 26Oct2023 at 6:45 am deserves a raise. The menu was foggy so I couldn’t see it, he pretty much walked me through the entire thing. I’ve never met such a polite man at a drive thru before. He made my day and it just started and I wish I couldve tipped him personally. Promote this man, he’s the kind of person this world needs!!
Orders are slow and wrong, and really, who needs to get food from someplace where every employees pants are around their knees.
The people are extremely nice and patient and have good customer service skills. But they kept messing up my order. I just wanted a strawberry refresher . I've ordered them at several dunkin doughnuts. On the website it doesn't come with tea. For reason they kept making it with tea. I finally just said screw it and took it. My fiancé ended up liking it ?
Atmosphere: 3
Service: 2
Coffee good
Atmosphere: 4
Food: 5
Service: 4
This is the worst Dunkin Donuts. They NEVER have Blueberry muffins. Instead they give you what they have, usually chocolate chip or coffee cake. They are so dry and awful. Not fresh at all. I don't get it! I keep trying every now and then to see if they've changed, but no, no change at all. Even their donuts and donut holes are dry. Sad sad sad.
Food: 1
Out of the flavor I wanted. Line was long and service was slow and not
Atmosphere: 3
Food: 3
Service: 3
TaNasha makes the best iced coffee in town.
Atmosphere: 4
Food: 5
Service: 5
First two drinks I ordered they said they didn’t sell. They were both listed and pictured on their menu.
Always happy with Dunkin! Didn’t disappoint.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Donut Holes
Lamani was amazing and gave great customer service !! I had a big party and she made sure everything was perfect ♥️♥️ thank you so much again.
Went early in the morning and they tasted old. Did not taste fresh at all. How can I come first thing in the morning and get old tasting donuts? Had to throw the rest in the trash because none where any good to eat the next day. Went to a different place and the donuts where fresh and last more than a day. This place is living off its name and not taste.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Donuts
Restaurantji Recommends
Everytime I go to the drive thru the young men are rude and act like I am bothering them to take my order or give me my food. Today was the worst! The young man had his back to the window and kept drinking his drink even though another associate pointed that I was waiting. I drove off and now I will never come back to this Dunkin’ Donuts again! They have the worst customer service. It is basically ran by teenagers!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Donuts, Bacon Egg and Cheese
Every time I stop at this establishment my food is under cooked and cold or overcooked, burnt and rock hard. I'm done giving them my money.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Hash Browns, Everything Stuffed Bagel Minis
We went through the drive through today around 9am it took about 15 min to get our stuff after our order was taken and the person at the window was just rude. We ordered hash browns, 2 coffees and 6 donuts. The hash browns looked like they’d been sat on, they gave us 2 or the wrong donuts and one was completely smushed, and we asked for frozen coffees and got iced and the cups were so sticky from the whip cream that spilled. Very disappointed in the service there, management definitely needs work.
Food: 1
Service: 1
Recommended dishes: Donuts
Literally never worth coming here, and it's unfortunate since I prefer Dunkin to Starbucks so I keep giving it a chance, but they're always completely swamped and can't keep up with all the orders. They seem to prioritize drinks, which is good if that's all you want, but you will definitely be waiting a while if you ordered any food. I ordered ahead on the app and my drink was ready, but I still waited 30 minutes today for literally just a bagel (not toasted or sliced) and a donut. They were out of sesame seed bagels and just skipped my order; this is not the first time that's happened to be here either. There was a line of like 7 people in front of me, all waiting for mobile orders, and there was still a guy waiting on just an order of hash browns when Ieft, 30 minutes later. I also stopped getting toasted things here since they kept smelling/tasting like burnt plastic; they need to clean their toasters. I give up on this place.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts
Whoever was working the drive thru today 26Oct2023 at 6:45 am deserves a raise. The menu was foggy so I couldn’t see it, he pretty much walked me through the entire thing. I’ve never met such a polite man at a drive thru before. He made my day and it just started and I wish I couldve tipped him personally. Promote this man, he’s the kind of person this world needs!!
Atmosphere: 5
Food: 5
Service: 5