Purchased a brown sugar expresso, which was, but the service was not pleasant 😑 😐 😕.
MushroomLife
I've been coming to DD for over 30 years. Never have I had one tell me they dont carry decaf every time I ask for it. Hashbrowns are always undercooked, and cold. Espresso machine doesn't work properly.
L. Edouard
Normally this is a decent Dunkin. I was there recently, using the drive-thru. Ordered a refresher with NO ICE. I was informed there would be a charge for NO ICE. Never heard of such a thing. There wasn't anything on the electronic menu board to indicate this. I thought I was being pranked. I asked why. She couldn't/wouldn't explain. So you can imagine how that circular conversation went. At the end of the conversation I saw that I was charged just for the drink. As I get to the window, I gave the lady my card. Imagine my shock when I saw the price increase by $1.00+. And she charged my card the hiked amount. I demanded my dollar back and got it. My problem is the lack of information to make an informed decision. Since nothing is posted today it's $1 tomorrow it may be $2. The day after $.50. As a customer who's to know? After some research and reading posts on Reddit this apparently is a thing at a very few Dunkin locations. Management/Owner-suggestion. If you want to nickel and dime your customers, post the notice on the menu board and make sure your employees, if asked, are able to articulate why you/they are nickel and diming your/their customers. Or you could give the reduced amount of beverage to reflect the missing ice. Now that I'm aware of this wretched practice at this location, I will happily spend my coins elsewhere.
Lazarus Gratton (King Sol)
Officer Washington Post owes my boys some cherry crullers and a coffee, stat. Purple flag.
Charlotte Fenwick
The sliders are soft and delicious. I will get them again.
Jennifer Diaz
I am a frequent customer and I think it is time to comment, I have never had problems the girls there are very friendly and have always known how to solve my problems, always be kind
Jemima Anglade
Nasty and rude staff.. never again
ThrivingWithTrae
VERY UNPROFESSIONAL. This store is supposed to open at 5am, I get here at 6 am and the doors are still closed. The staff see me at the door and continue to ignore me until they felt like opening the door. Why are the hours posted if the staff just does what they want? Now I wasted gas coming here and couldn’t get my breakfast because they took too long opening the door. Very disappointed!! This is also not the first time that has happened!
Madai Rivera
The lady on the drive thru super bad services I when there for some donuts and she tell me that they don’t have it and then another lady took my order but When we went to eat the donuts they were hard as old ones
Been coming here for years but for whatever reason the Spanish ladies are problematic and tried to over charge for a condiment. When there have been servers who are just kind. The Spanish lady with the red face very disrespectful and they all lie and say they are the manager when you ask for one. Like Dunkin but starting to dislike their choice in employees. Calling the hotline to complain proves pointless smh.
Kevin Frazier
Nice atmosphere. The ladies are very nice.
Nakisha
I went there yesterday and the lady at the counter was so rude. I said hello and she didn't acknowledge my greeting. Her whole disposition was like I was irritating her by being in the store.
Purchased a brown sugar expresso, which was, but the service was not pleasant 😑 😐 😕.
I've been coming to DD for over 30 years. Never have I had one tell me they dont carry decaf every time I ask for it. Hashbrowns are always undercooked, and cold. Espresso machine doesn't work properly.
Normally this is a decent Dunkin. I was there recently, using the drive-thru. Ordered a refresher with NO ICE. I was informed there would be a charge for NO ICE. Never heard of such a thing. There wasn't anything on the electronic menu board to indicate this. I thought I was being pranked. I asked why. She couldn't/wouldn't explain. So you can imagine how that circular conversation went. At the end of the conversation I saw that I was charged just for the drink. As I get to the window, I gave the lady my card. Imagine my shock when I saw the price increase by $1.00+. And she charged my card the hiked amount. I demanded my dollar back and got it. My problem is the lack of information to make an informed decision. Since nothing is posted today it's $1 tomorrow it may be $2. The day after $.50. As a customer who's to know? After some research and reading posts on Reddit this apparently is a thing at a very few Dunkin locations. Management/Owner-suggestion. If you want to nickel and dime your customers, post the notice on the menu board and make sure your employees, if asked, are able to articulate why you/they are nickel and diming your/their customers. Or you could give the reduced amount of beverage to reflect the missing ice. Now that I'm aware of this wretched practice at this location, I will happily spend my coins elsewhere.
Officer Washington Post owes my boys some cherry crullers and a coffee, stat. Purple flag.
The sliders are soft and delicious. I will get them again.
I am a frequent customer and I think it is time to comment, I have never had problems the girls there are very friendly and have always known how to solve my problems, always be kind
Nasty and rude staff.. never again
VERY UNPROFESSIONAL. This store is supposed to open at 5am, I get here at 6 am and the doors are still closed. The staff see me at the door and continue to ignore me until they felt like opening the door. Why are the hours posted if the staff just does what they want? Now I wasted gas coming here and couldn’t get my breakfast because they took too long opening the door. Very disappointed!! This is also not the first time that has happened!
The lady on the drive thru super bad services I when there for some donuts and she tell me that they don’t have it and then another lady took my order but When we went to eat the donuts they were hard as old ones
Drive through service was fast
Restaurantji Recommends
I love it ❤️😮💨❤️🔥
Been coming here for years but for whatever reason the Spanish ladies are problematic and tried to over charge for a condiment. When there have been servers who are just kind. The Spanish lady with the red face very disrespectful and they all lie and say they are the manager when you ask for one. Like Dunkin but starting to dislike their choice in employees. Calling the hotline to complain proves pointless smh.
Nice atmosphere. The ladies are very nice.
I went there yesterday and the lady at the counter was so rude. I said hello and she didn't acknowledge my greeting. Her whole disposition was like I was irritating her by being in the store.
Staled donuts - at least a day old
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