Flame and Cones Pizza & Snow Cones Store/Food Truck
6426 Old Branch Ave, Camp Springs
(240) 846-5900
Recent Reviews
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The pizza here is the best in the DMV, no question about it. The sauce they use is amazing. The owner is a very approachable to suggestions and works to foster a good relationship with the customer base.
Atmosphere: 5
Food: 5
Service: 5
Now this was some great pizza. Got the beef pepperoni and I knew it'd be my my new go to after my first bite. Great interaction with the staff as well. Website claimed a lot of the ingredients are locally or Amish sourced and I can taste it.
Need to get a snow cone next time. One of my favorite spots in the area for sure.
Atmosphere: 5
Food: 5
Service: 5
Happy to find a place that uniquely makes its pizza with delicious toppings. Excellent service provided & plenty of parking spaces available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Cone, DC Summer Pizza, Cheese Pizza, Meat Pizza, BBQ Chicken Pizza, Air Force One, Margarita Pizza, Chicken Alfredo
Pizza was very enjoyable. This is take out only so no atmosphere to speak of.
Food: 5
Service: 4
Recommended dishes: Cheese Pizza, Meat Pizza
Nice guys, work as promptly as possible with their limited staff. Very good quality pizza and we'll priced. Happy to see them getting more customers š.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Deluxe Pizza, Margherita
Good pizza made with clean ingredients.
Atmosphere: 5
Food: 5
Service: 5
Superb service with all of the above!!!!
Atmosphere: 5
Food: 5
Service: 5
They need some ac but food is excellent. Hope they expand their menu to have other items like calzones one day.
Atmosphere: 4
Food: 5
Service: 5
Hello my buddy and I are working at Andrews Air Force base. We are From Philly. Go Phillies Go Birds Weāll be here for a few months we have been trying a few different food places. This place was great the guy there immediately served us and then started talking sports. Great atmosphere made us feel very comfortable even though weāre from out of town. Now to the food we got The meat lover (pork) was great, had good flavor, was cooked just right. We will be back.
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza here for $31 and had one of the worst customer service experiences Iāve ever had. When I opened the box inside the restaurant, I immediately noticed a strange odor from the pizza. At first, I thought it was the cardboard, but once I got to my car, I realized it was the pizza itself. The smell was so off-putting that I became nauseous and couldnāt even try a slice.
I went back inside to speak with the manager on duty, and his response was unsatisfactory. He first responded with, āI donāt know what to do.ā After āfive yearsā in this business, as he put it, you would have the impression that heād know how to handle a customer who sincerely expresses that their food is inedible. The pizza wasnāt eaten or tampered with, āthere was no reason not to take my concern seriously.
To make matters worse, the manager mocked me during our interaction. I remained calm, respectful, and didnāt make a scene so other customers wouldnāt be disruptedābut to be mocked when voicing a genuine concern about my health is absolutely unacceptable.
Instead, his solution was to suggest I ājust give it to someone elseā because, according to him, my issue was āpersonalā and didnāt warrant the business taking a loss. The audacity of telling me to hand off a $31 pizza that made me sick to someone else, especially in this economy, is ridiculous. Eventually, he offered to make another pizza, but by then I was completely disgustedānot only by the food but also by the way I was treated.
This was my first time visiting, and it will also be my last. The other reviews may suggest otherwise, but customer service matters just as much as food quality, and I certainly did not have the same experience as those reviewers. A one-time exception could have easily been made for a sincere first-time customer, but instead, I was mocked.
If you want quality pizza thatās actually made in a brick oven with respectful service at a fair price, skip this place and take your business elsewhere.
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These guys purposely leave on hold for 10 minutes and then donāt answer the phone when u call back
Happy Saturday all. So I got to try there pizza for the first time and I enjoyed. My favorite part was the crust. I cant wait into they come out with so bread sticks š with a yummy dipping sauce. Ill be back
Atmosphere: 5
Food: 4
Service: 5
This pizza is amazing, the service is top notch. You won't find a better group of people.
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff. I really liked the lemonaid and blue raspberry snow cone mix. Pizza was great too. Definitely give it a try if you're in the area.
Atmosphere: 4
Food: 4
Service: 5
They still single slice pizza. The options are cheese or pepperoni tho. The slice is huge! It's tastes DELICIOUS!! Cost is $6 per slice. It's worth it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wood Fired Pizza
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