It was nice to stop in late for a nice cold dessert. The staff was super nice and went out of their way to be accommodating.
Atmosphere: 5
Food: 5
Service: 5
L P
Ordered a banana split through doordash a while back & they're banana split apparently doesn't come with the banana. Was going to give them another try & read the doordash reviews & it seems that they're consistently sending out banana-less banana splits. Disappointing.
Food: 1
B P
Perfectly suitable.
Jane
Great service
Atmosphere: 3
Food: 5
Service: 5
Jane Nitsch
Great service
Atmosphere: 3
Food: 5
Service: 5
Yolonda Freeman
No Brownie sundae although listed on menu ?
Noelle
Yikes - such delayed service. At 12n, line long and two people just standing. Really wild.
Atmosphere: 1
Food: 3
Service: 1
T O
Lazy and unprofessional, never order again!
Tarun Kolla
bad staff
Jim Taormina
What kind of ice cream places tell you to order online then tell you they don't sell sundaes today and get snarky about it. Never going back.
Horrible horrible customer service. Lady was so rude. Yelled at my husband and I for adding toppings. I will never go this establishment again. And I encourage others to not patronize a business with such lousy customer service.
Paul Cevis
Must be new management. Have been patron to this location over 20 years. Recent changes have caused service, product to suffer. Ordered medium original cappuccino blast approx $7.00. After leaving store realized Server, did not know the recipe. Accepted prep, walked out to car. When tasted, cappuccino coffee not present. I did see prep; ice cream; milk; ice but no coffee. Went back in, asked if coffee was in mix, preparer asked if I could taste coffee? Even with jomoca flavored ice cream, consistency was watery, not typical smoothie texture. Offered me regular $1.50 coffee; would not taste, test or look at blast; nor to prep another. Didn't offer to return money or products equal $7.00 cost of blast. Even coffee was weak and flavorless.
Grace W.
After a long day of hard work and studying all I wanted was ice cream. Guess what? It was 10:48 and the doors were locked, I could have cried right there but no guess I will have to give my money to a competitor. A life long B&R fan was disappointed tonight. Do better.
Tish W.
Horrible horrible customer service. Lady was so rude. Yelled at my husband and I for adding toppings. I will never go this establishment again. And I encourage others to not patronize a business with such lousy customer service.
conjj
Showed up at 10:50 pm on a Thursday. Store says open until 11:00 PM. Knocked on door and lady just shook her head and ignored me LOL.
It was nice to stop in late for a nice cold dessert. The staff was super nice and went out of their way to be accommodating.
Atmosphere: 5
Food: 5
Service: 5
Ordered a banana split through doordash a while back & they're banana split apparently doesn't come with the banana. Was going to give them another try & read the doordash reviews & it seems that they're consistently sending out banana-less banana splits. Disappointing.
Food: 1
Perfectly suitable.
Great service
Atmosphere: 3
Food: 5
Service: 5
Great service
Atmosphere: 3
Food: 5
Service: 5
No Brownie sundae although listed on menu ?
Yikes - such delayed service. At 12n, line long and two people just standing. Really wild.
Atmosphere: 1
Food: 3
Service: 1
Lazy and unprofessional, never order again!
bad staff
What kind of ice cream places tell you to order online then tell you they don't sell sundaes today and get snarky about it. Never going back.
Restaurantji Recommends
Horrible horrible customer service. Lady was so rude. Yelled at my husband and I for adding toppings. I will never go this establishment again. And I encourage others to not patronize a business with such lousy customer service.
Must be new management. Have been patron to this location over 20 years. Recent changes have caused service, product to suffer. Ordered medium original cappuccino blast approx $7.00. After leaving store realized Server, did not know the recipe. Accepted prep, walked out to car. When tasted, cappuccino coffee not present. I did see prep; ice cream; milk; ice but no coffee. Went back in, asked if coffee was in mix, preparer asked if I could taste coffee? Even with jomoca flavored ice cream, consistency was watery, not typical smoothie texture. Offered me regular $1.50 coffee; would not taste, test or look at blast; nor to prep another. Didn't offer to return money or products equal $7.00 cost of blast. Even coffee was weak and flavorless.
After a long day of hard work and studying all I wanted was ice cream. Guess what? It was 10:48 and the doors were locked, I could have cried right there but no guess I will have to give my money to a competitor. A life long B&R fan was disappointed tonight. Do better.
Horrible horrible customer service. Lady was so rude. Yelled at my husband and I for adding toppings. I will never go this establishment again. And I encourage others to not patronize a business with such lousy customer service.
Showed up at 10:50 pm on a Thursday. Store says open until 11:00 PM. Knocked on door and lady just shook her head and ignored me LOL.
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