Dunkin'
580 Frederick Rd, Catonsville
(410) 788-7001
Recent Reviews
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Dunkin’ donuts aren’t food—they’re factory-born sugar sponges soaked in palm oil and lies. You’re not eating a donut, you’re chewing on a soft, oily Frisbee built from bleached flour, monoglycerides, and corporate apathy.
These things are so pumped full of propylene glycol, cellulose gum, and preservatives they could probably survive a nuclear winter longer than you. There’s more carnauba wax in a glazed donut than in a bottle of Turtle Wax. That shine? It’s not fresh—it’s polished.
Atmosphere: 1
Food: 1
Service: 2
It's a Dunkin Donuts. Standard fare. Nothing fancy. What makes this place wonderful is the staff. I have been here at different times of the day, with a hyperactive child doing an interpretive dance, with no caffeine in my system, absurdly early, absurdly late, in a rush exhausted, hyped to the gills. You get the picture. Unfailingly, staff is kind, polite, and helpful. I drink way too much caffeine, so at this point, some of the staff recognize me. They always ask after my kid (AKA Isadora Duncan of the donut shop). They work hard. They are tolerant, even to rude people (and I have seen a few people get really nasty). When you go in, make sure to tip them.
Atmosphere: 3
Food: 3
Service: 5
Tried to charge me $3.60 for a medium coffee when the price posted was $2.45. Then told me the sign is old and made a partial refund. Coffee only fair, and this place seems to operate in disarray.
Atmosphere: 1
Food: 2
Service: 1
Its 930 and they are closed already, real bad location
Atmosphere: 1
Food: 1
Service: 1
Place closed 30 minutes early … didn’t even know that was allowed . Wasted my time and gas , there was two young gentleman with headphones in cleaning up .
Get more people to work the counter in the morning! Might be nice to make sure your cashier know how to accept gift cards and to get food orders right!
Atmosphere: 1
Food: 1
Service: 1
Only two people working behind the counter, my gift card was not accepted, and they gave me the wrong food!
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin’ Donuts store,
It took them 30min just to make my order.
Employees look like they are on some drugs.
Atmosphere: 1
Food: 2
Service: 1
I frequent numerous DD on my commutes & was disappointed in this location. First, I ordered the same beverage that I've drank for the last last 5 years, a Charli Cold foam, and the clerk had never heard of it and said they didn't have it. I told him that it was coffee with caramel and cold foam and he still insisted they didn't have caramel coffees. I then looked it up on my phone and showed it to him. Using the recipe from my phone, he modified the order. While my drink was being made. I attempted to use the restroom but was stopped by another individual telling me it was not available even though it was posted as for customers only. The young lady then proceeds to tell me that they've lost the key. When I finally did get my drink it was bitter as if the coffee had been setting for several hours. I will not be stopping there again.
Atmosphere: 1
Food: 1
Service: 1
Each time that I’ve ordered food from here lately my order come out burnt. This time I asked for my order to not be toasted and received croissants that are way over toasted again.
Food: 1
Service: 2
Restaurantji Recommends
I love this Dunkin but they always serve burnt food, idk why ??? Smh .
Atmosphere: 4
Food: 2
Service: 3
2 girls talking in their r cell phones in the back. I’m standing at the counter for 2 mins. Only one that acknowledged me was the lady mopping the floor. Walked out, won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Super cool staff
Atmosphere: 5
Food: 5
Service: 5
Pretty terrible customer service, don’t want to do their jobs. All we wanted was a hot chocolate, the lady at the register could not have been more rude to us before telling us that the machine was broken.
Atmosphere: 1
Food: 1
Service: 1
They are supposed to close at 10
I pulled up at 930 and the doors are locked
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