Great service, great quality, always a hit any time we bring newcomers!Snow crab legs included ? that alone is fantastic and many local hot pots do not provide.Meat quality, veggies, and all the sides - excellent!Plus unlimited wintermelon green tea from gong cha?!Ambiance takes you to another world! Fantastic vibe and great service.Reservations are taken so if you're coming with a large group or during a busy time, call ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Snow Crab Legs
Rachel lee
Nice place n nice food n best service!
Atmosphere: 5
Food: 5
Service: 5
Sharon Weems
This was my first time dining here, brought my son here to celebrate his birthday ?, different and great experience. We love it ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chinese Hot Pot
Ash Davis
My favorite hot pot
Atmosphere: 5
Food: 5
Service: 5
Lindsey Frank
They were mopping floors with NO caution sign. I almost slipped, thankfully I didn’t.
Atmosphere: 1
Food: 5
Service: 5
Lindsey F.
Walking out and almost slipped and hit my head because there was no caution sign. And no one apologized for their mistake. Just awful. Never coming back
Paul G.
A hidden gem. Excellent value, especially for heavy eaters. Great venue for enjoying a meal with good company.
Mert Şide
A unique experience with delicious hot pot.
Atmosphere: 5
Food: 4
Service: 3
Tameka Baker
They are expensive for a bowl of soup. 3 kids and two adults almost $300, and you don't pay until after.
Atmosphere: 4
Food: 3
Service: 3
Laura Horowitz
So I will start off by saying I had a very lovely, helpful service. But I do have mixed reviews about how I feel about this place.Things I liked:1) They had so many gluten-free broths. The mushroom broth was flavorful and fantastic. You did not need to add any sauces2) The staff was well educated and helpful through the whole process3) The food that was thawed was fantastic and tastyThings I was unsure about1) the set up was a little odd. The meat and seafood come proportioned. I liked this due to ease of grabbing, but some had too much, and I felt like I was wasting it. The trays were also too big for the portion of food that was in it, so it was awkward to carry back.2) Some of the seafood was frozen on the shelves. This should not have happened and was off putting3) The spoons to catch all your soup you need to grab yourself. I didn't see it at first, and it made it slightly challenging to eat.4) I asked the waitress if the oysters were safe to eat raw, and she said she did not know. I really do appreciate the honesty, but I thought it was odd to have oysters that can't be consumed raw when in the shell.Things I did not like:1) I went for lunch on Saturday. Yes, the food was good overall. The service was good, but most places do a lunch special, and they do not. For $31.99 a meal, I felt like this was kind of high for the selection that they had.2) I went for lunch, it was not crowded in the resturant (yes I know this sounds good) but I can't image how overcrowded their small food grabbing area must get when a lot of people are in the resturant.3) The parking lot was a little odd, and then getting into the restaurant, you went through what looked like a mall food court. It was different.Overall, I did have a good experience. Would I go back again, probably not due to cost and how the layout was. Do I think I got my moneys worth? Debatable.Dietary restrictions: Great gluten free options.
Really enjoy this hot pot place! Nestled in the hub Asian food hall. I was kinda surprised how big the place was being it was in a food hall. Once you walk in, you were transformed into a little Chinatown with all their decor. They start you off with karaage that was yummy. I like how they have this beautiful covering around the pot so you don't burn yourself! Since the pots are on top of the table. I ordered the pork bone broth was I enjoyed. I heard my friends liking the Tom yum soup broth. I liked how it was self service so you could pick up what you want! Love the options! But for such a big space, one line of food, tucked away in a corner, isn't the best spot. There was always this long line of people getting their foods and make their sauces. Also the trays should've been made like a puzzle pieces so you could easily stack your food somehow. Like bento boxes that could be stacked. Or instead of picking up plates of food, maybe have the trays be where you put the food on top of. I enjoyed this but when I got back to my large group table with all of us having trays of food, it was tough! We didn't have enough space and they had small tables to put foods on that was behind our seating, but it just wasn't convenient. So if you go in a large group, maybe coordination with your friends would help! Share the foods you pick up so it'll save on table space.
Janice L
This hotpot restaurant is located inside another building called the Hub, which is very convenient if you want boba afterwards!We sat down and we were immediately served some popcorn chicken! It was very bland (not even salted!), but very crunchy.This hotpot place is very different in that EVERYTHING is buffet style, including all meats and seafood. No order from a menu/app except for soft drinks and the soup base. Everything is included in the price of $32.99/adult (child is $16.99 for age 10 and under 5ft), but soft drinks and alcohol. Soda is in a can, so no free refills. Dining time is limited to 90mins.There are buttons at every table to call a server over for more water/soup, bill or all other services; however, the servers were very attentive in that we rarely had to press the button to get help! The times that we did press the button, we were helped immediately.One thing that I really enjoyed about this place was that everything was proportioned out into small portions (except for veggies), so after grabbing one dish of something, I grab a dish of something else, and in the end, I end up eating a larger variety of food! I left feeling like I really got my money's worth since I felt like I ate a lot of different foods.There is a standard sauce station. I normally really love the restaurant house sauce, but I didn't really like the one here. It was pretty bland. There are fresh cut fruits, yellow and ice cream as dessert! I think ice cream is limited to one per person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Dumplings, Chinese Hot Pot
Marilyn Saha
Came here with a bunch of friends and the service was great and there were a lot of meat and seafood options for the all you can eat hot pot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot King
Janice L.
This hotpot restaurant is located inside another building called the Hub, which is very convenient if you want boba afterwards! We sat down and we were immediately served some popcorn chicken! It was very bland (not even salted!), but very crunchy. This hotpot place is very different in that EVERYTHING is buffet style, including all meats and seafood. No order from a menu/app except for soft drinks and the soup base. Everything is included in the price of $32.99/adult (child is $16.99 for age 10 and under 5ft), but soft drinks and alcohol. Soda is in a can, so no free refills. Dining time is limited to 90mins. There are buttons at every table to call a server over for more water/soup, bill or all other services; however, the servers were very attentive in that we rarely had to press the button to get help! The times that we did press the button, we were helped immediately. One thing that I really enjoyed about this place was that everything was proportioned out into small portions (except for veggies), so after grabbing one dish of something, I grab a dish of something else, and in the end, I end up eating a larger variety of food! I left feeling like I really got my money's worth since I felt like I ate a lot of different foods. There is a standard sauce station. I normally really love the restaurant house sauce, but I didn't really like the one here. It was pretty bland. There are fresh cut fruits, yellow and ice cream as dessert! I think ice cream is limited to one per person.
Great service, great quality, always a hit any time we bring newcomers!Snow crab legs included ? that alone is fantastic and many local hot pots do not provide.Meat quality, veggies, and all the sides - excellent!Plus unlimited wintermelon green tea from gong cha?!Ambiance takes you to another world! Fantastic vibe and great service.Reservations are taken so if you're coming with a large group or during a busy time, call ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Snow Crab Legs
Nice place n nice food n best service!
Atmosphere: 5
Food: 5
Service: 5
This was my first time dining here, brought my son here to celebrate his birthday ?, different and great experience. We love it ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chinese Hot Pot
My favorite hot pot
Atmosphere: 5
Food: 5
Service: 5
They were mopping floors with NO caution sign. I almost slipped, thankfully I didn’t.
Atmosphere: 1
Food: 5
Service: 5
Walking out and almost slipped and hit my head because there was no caution sign. And no one apologized for their mistake. Just awful. Never coming back
A hidden gem. Excellent value, especially for heavy eaters. Great venue for enjoying a meal with good company.
A unique experience with delicious hot pot.
Atmosphere: 5
Food: 4
Service: 3
They are expensive for a bowl of soup. 3 kids and two adults almost $300, and you don't pay until after.
Atmosphere: 4
Food: 3
Service: 3
So I will start off by saying I had a very lovely, helpful service. But I do have mixed reviews about how I feel about this place.Things I liked:1) They had so many gluten-free broths. The mushroom broth was flavorful and fantastic. You did not need to add any sauces2) The staff was well educated and helpful through the whole process3) The food that was thawed was fantastic and tastyThings I was unsure about1) the set up was a little odd. The meat and seafood come proportioned. I liked this due to ease of grabbing, but some had too much, and I felt like I was wasting it. The trays were also too big for the portion of food that was in it, so it was awkward to carry back.2) Some of the seafood was frozen on the shelves. This should not have happened and was off putting3) The spoons to catch all your soup you need to grab yourself. I didn't see it at first, and it made it slightly challenging to eat.4) I asked the waitress if the oysters were safe to eat raw, and she said she did not know. I really do appreciate the honesty, but I thought it was odd to have oysters that can't be consumed raw when in the shell.Things I did not like:1) I went for lunch on Saturday. Yes, the food was good overall. The service was good, but most places do a lunch special, and they do not. For $31.99 a meal, I felt like this was kind of high for the selection that they had.2) I went for lunch, it was not crowded in the resturant (yes I know this sounds good) but I can't image how overcrowded their small food grabbing area must get when a lot of people are in the resturant.3) The parking lot was a little odd, and then getting into the restaurant, you went through what looked like a mall food court. It was different.Overall, I did have a good experience. Would I go back again, probably not due to cost and how the layout was. Do I think I got my moneys worth? Debatable.Dietary restrictions: Great gluten free options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mushroom Soup, Snow Crab Legs
Restaurantji Recommends
Good place too
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Pot King
Really enjoy this hot pot place! Nestled in the hub Asian food hall. I was kinda surprised how big the place was being it was in a food hall. Once you walk in, you were transformed into a little Chinatown with all their decor. They start you off with karaage that was yummy. I like how they have this beautiful covering around the pot so you don't burn yourself! Since the pots are on top of the table. I ordered the pork bone broth was I enjoyed. I heard my friends liking the Tom yum soup broth. I liked how it was self service so you could pick up what you want! Love the options! But for such a big space, one line of food, tucked away in a corner, isn't the best spot. There was always this long line of people getting their foods and make their sauces. Also the trays should've been made like a puzzle pieces so you could easily stack your food somehow. Like bento boxes that could be stacked. Or instead of picking up plates of food, maybe have the trays be where you put the food on top of. I enjoyed this but when I got back to my large group table with all of us having trays of food, it was tough! We didn't have enough space and they had small tables to put foods on that was behind our seating, but it just wasn't convenient. So if you go in a large group, maybe coordination with your friends would help! Share the foods you pick up so it'll save on table space.
This hotpot restaurant is located inside another building called the Hub, which is very convenient if you want boba afterwards!We sat down and we were immediately served some popcorn chicken! It was very bland (not even salted!), but very crunchy.This hotpot place is very different in that EVERYTHING is buffet style, including all meats and seafood. No order from a menu/app except for soft drinks and the soup base. Everything is included in the price of $32.99/adult (child is $16.99 for age 10 and under 5ft), but soft drinks and alcohol. Soda is in a can, so no free refills. Dining time is limited to 90mins.There are buttons at every table to call a server over for more water/soup, bill or all other services; however, the servers were very attentive in that we rarely had to press the button to get help! The times that we did press the button, we were helped immediately.One thing that I really enjoyed about this place was that everything was proportioned out into small portions (except for veggies), so after grabbing one dish of something, I grab a dish of something else, and in the end, I end up eating a larger variety of food! I left feeling like I really got my money's worth since I felt like I ate a lot of different foods.There is a standard sauce station. I normally really love the restaurant house sauce, but I didn't really like the one here. It was pretty bland. There are fresh cut fruits, yellow and ice cream as dessert! I think ice cream is limited to one per person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Dumplings, Chinese Hot Pot
Came here with a bunch of friends and the service was great and there were a lot of meat and seafood options for the all you can eat hot pot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot King
This hotpot restaurant is located inside another building called the Hub, which is very convenient if you want boba afterwards! We sat down and we were immediately served some popcorn chicken! It was very bland (not even salted!), but very crunchy. This hotpot place is very different in that EVERYTHING is buffet style, including all meats and seafood. No order from a menu/app except for soft drinks and the soup base. Everything is included in the price of $32.99/adult (child is $16.99 for age 10 and under 5ft), but soft drinks and alcohol. Soda is in a can, so no free refills. Dining time is limited to 90mins. There are buttons at every table to call a server over for more water/soup, bill or all other services; however, the servers were very attentive in that we rarely had to press the button to get help! The times that we did press the button, we were helped immediately. One thing that I really enjoyed about this place was that everything was proportioned out into small portions (except for veggies), so after grabbing one dish of something, I grab a dish of something else, and in the end, I end up eating a larger variety of food! I left feeling like I really got my money's worth since I felt like I ate a lot of different foods. There is a standard sauce station. I normally really love the restaurant house sauce, but I didn't really like the one here. It was pretty bland. There are fresh cut fruits, yellow and ice cream as dessert! I think ice cream is limited to one per person.