Pho #1 Catonsville

Not very friendly

Delightful place to pop in for lunch. Had the 72, 41 and ice drip coffee. My third time here. All of the food is amazing and very fresh. Service is a bit left to the imagination but still worth it. Note it was about $40 per person with tip.

Atmosphere: 4

Food: 5

Service: 3

The worst pho I had ever. Food tasted plain and portion is small. They even got wrong order. Won’t come back again.

Atmosphere: 3

Food: 1

Service: 2

Unfortunately, this place will never get return service from me. My partner went in here to get some shrimp pho for me since I have been sick. When he got home the broth smelled great but I thought the shrimp looked off. I decided to try it anyway and the texture was, uh, interesting. When I broke one open I realized, OH, they're not cooked all the way through! The shrimp were RAW on the inside. I'm a bit horrified, I already ate a few of them and have been recovering from illness. This is unacceptable and really dangerous. Half-cooked seafood? The entire order took a long time to prepare. My partner's food was good, but wrong, it was beef when it should have been pork. Looks like back to Pho Saigon we go.

Atmosphere: 1

Food: 1

Service: 1

The customer service here is terrible. The quality of Pho was very basic. The chicken, over-cooked. The price for chicken pho was $17-$18 after tax. The lemonade $8 but it looks like powder lemonade. The waiters act like they hate working. No personality at all. Not to mention they added 18% gratuity for awful service for just 2 adults and a 6 year old. I'll never come back. In fact, neither with my friend even though she recommended it. No lunch menu options. No kids options.No friendly service AT all. The seafood egg rolls were ok. Better than the pho. You get two tiny eggrolls for $8. There's better options in the area. It cost of $114 to have a terrible experience.

Atmosphere: 2

Food: 2

Service: 1

First id like to say the food was pretty good. The staff was having a meeting in the back or something because it was extremely loud laughing and talking/ yelling that was unpleasant. When I asked for my check I noticed my waiter decided to add an 18% tip without my consent. When i addressed the issue he completely lost his temper and told me im not welcome anymore and will not get his service. I only tip in cash #1. I do not appreciate a server determining how much im going to tip#2. Instead of trying to understand my concern to jump to conclusion and yell at me is extremely unprofessional#3 This was my daughter's 11th birthday dinner choiced restaurant!!#4. Not to mention I had to ask for refills and my table was not given much attention without me going out of my way to ask the server and it was only 2 other small tables not a busy night at all. The server was just standing their.

Atmosphere: 3

Food: 5

Service: 2

Rude service and employees.

Atmosphere: 1

Food: 1

Service: 1

It was an amazing bowl of pho. However 20 dollars is a bit overpriced for a single bowl of soup.

Food: 5

The food is good but in my opinion it’s alittle bit expensive. I got a Large Pho to go, it was $19. The broth wasn’t as flavorful as I was expecting but it was still good. I will say it’s hard to compete to the usual place I go to.

Atmosphere: 5

Food: 4

Service: 4

Use to really love this place and have been going for years. But I probably will not come back now because I noticed the prices go up everytime I visit.. literally a small pho with a drink is 30 dollars. They skimp you on the noodles now, don’t give you veggies unless you add which is $3 extra. And it’s a bit of meet and a bunch of broth. I damn near can eat it in two gulps. It’s not worth it as far as quality as it was before. I’m a huge pho girl so I have tried multiple business and this one is most expensive and gives you less than somewhere where I can get a drink and a small pho bowl for $23.

Atmosphere: 4

Food: 2

Service: 4

Their food is definitely not #1 as their restaurant name. Pho was okay, 4/10 or honestly below 4. Broth has lots of MSG or whatever in there, make me and all my family feel really dizzy and nauseous after, which is never happen before, because we have pho many times from multiple different places. I’m not talking about the food authenticity, but the taste itself is not good and not recommended. Prices are decent. Employees seem like they’re always on their phones. Tried to ask for napkins, limes or anything, have to keep raising hands, waving and kind of scream out loud so they can hear you, because they don’t really check on you. Restaurant is a little bit dirty, makes us feel uncomfortable when dining. Overall, not a great experience.

Atmosphere: 2

Food: 1

Service: 2

This used to be my favorite Pho spot. I would come here about 3x a week. Every since the lady who appeard to be Hispanic left everything went downhill. The guy that replaced her behind the register appears to be the owner. He's changing the dynamic of the restaurant. They removed napkins from the table...you now have to ask your server for napkins and they'll bring you about 2 napkins. The pho used to have a nice serving of meat and recently i literally been getting only 3 pieces of meat.The place is always active and the prices are kinda high so I don't know why if hes management is acting so cheap. I will now be finding another location

Atmosphere: 3

Food: 4

Customer service is not good
I order there noodle and summer roll
Noodle was not hot all soup was cold
I go to counter to pay the lady at the counter just take tip by herself without even asking if I want to give tip she take 18% of tip without my permission

Atmosphere: 1

Food: 1

Service: 1

They must be under new management I eat here very often and the service is getting bad. Guy at the resister is always getting my order wrong and he’s always on his personal pho. The prices have gotten really high and the portions are smaller. I’m finding a new pho spot

Good service I must say but charging me for tips with out my consent is unacceptable