Pizza Hut

6415 Frederick Rd, Catonsville
(410) 744-9380

Recent Reviews

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William Love Jr

Customer service here is just trash. Door dash order or my personal order shouldn't matter. I'm picking up food already paid for. Give it here so I can leave. Not trying to make friends I just want my food...

Atmosphere: 1

Food: 1

Service: 1

Steven Boch

Customer service is absolutely ridiculous. When I went to pick up my order I had to wait over an hour! Nobody was even tending to the front desk or the crowded room to complete orders. Staff were extremely slow and look like they do not know what they are doing. Completely unacceptable wait times, if I had known this before hand, I would not have ordered from here.

Atmosphere: 1

Food: 1

Service: 1

Jenna

Order completely wrong, food undercooked, no help just hung up. Try the location nearby

Atmosphere: 2

Food: 1

Service: 1

Christopher Rouse

NEVER DO A MOBILE ORDER HERE!!!
2 hour wait after on Pizza Hut app it was never delivered.
Had to go pick it up then wait an additional 30 minutes for them to cook it. Terrible service

Atmosphere: 1

Food: 1

Service: 1

Laura Bowers

This is one of the dirtiest places I ever seen I placed and order my food got delivered it was super cold and stuck to the box the food looked horrible after my driver waited 1hour someone finally gave the driver my order the service is terrible and the food we don’t even eat. Worst food ever and it’s been over 3 weeks and still no refund no one to give me my money back this is terrible

Atmosphere: 1

Food: 1

Service: 1

The Void

Alright. I’ve ordered this particular pizza from many other locations and it’s never been as saucy or cold as I got it here. As you can see the wings are also over-sauced and spilling into the box itself. The pizza has too much of that garlic parm sauce because why is the toppings falling off to only leave me with the crust of the pizza.

Atmosphere: 2

Food: 2

Service: 2

RT Browne

It was Great service, my online was ready when I arrived. The pepperoni personal pan was just made with xtra cheese, and xtra pepperoni. I appreciate that team for making it, with courteous service

Atmosphere: 4

Food: 5

Service: 5

Lynn Lively

The staff was friendly and efficient. The staff checked in to make sure my order was correct and hot

Atmosphere: 5

Food: 5

Service: 5

BigDave Dave

The Service Was fast and The Young

Cristal Fisher

I went to here to pick up a pizza for carryout that I ordered online. It was Halloween which is a very busy day for people to order pizza. The staff did an excellent job of handling the craziness. Many customers were not very nice but the staff handled it as best as they could. I commend all who worked that shift tonight. You did a great job!

Recommended dishes: Pepperoni Pizza

Isaiah Gibson

The breadsticks were great, the pizza dough was undercooked, but the extra sauce was there with the right amount of cheese. Very perplexing end result lol

Atmosphere: 3

Food: 3

Service: 5

Justin Foster

Usually an okay place, but the pepperoni tasted really weird this time around. Plus, it was a Sunday and they only had one person on staff so it took them over an hour for a pretty basic order.

Atmosphere: 4

Food: 3

Service: 3

Super Star

They constantly are slow and lack staff. They keep putting one person during a busy shift and then the wait time is awful. Even door dash pickups (I deliver) take forever

Atmosphere: 2

Food: 4

Service: 1

Davonte Green

I think precious leads the team in a nice manner and she does very great work will come here again during lunch

Atmosphere: 5

Food: 5

Service: 5

Larry

Kayla that works in the afternoon does a great job with customer service and my food was warm and ready on time

Atmosphere: 5

Food: 5

Service: 5

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