sweetFrog Premium Frozen Yogurt

Two stars because there was a flavor that was out/not working and the customer service was pretty bad, the employee was rude when I asked about the machines not working.

I had gotten there 15 minutes after it opened, but the doors were locked

The manger(Simone) is the sweetest person, had a great experience totally. Great taste and great experience. 🫶

Loved it here however a new worker here was simply totally dismissive of my concern and simply said ‘I work here, you know…’. Never had such experience in years

Nice place for some tasty frozen yogurt

There a few fruit flies around the machines… some were many toppings mixed into another.

Favorite place to shop.

Kids love it

I usually always go to this location for frozen yogurt and mostly always a good experience although this time when I was getting my ice cream there were small fruits flys everywhere and the mango flavor didn’t work. As I proceed to go to the register the worker is looking at me and my boyfriend weird and begins to ask us sarcastic questions along with her friend. This was very unprofessional and childish.. She should learn customer service.

What kind of place doesn't take cash and has no sign until you get to the register. Then you pay with card and swipe doesn't work either. Girl at the register has a horrible disposition and is not helpful at all.

Eshal greeted us very kindly as we walked in. Although she was very busy juggling between preparing frozen yogurt and making the toppings bar presentable, Eshal made sure our family was welcomed.

Eshal’s customer service was phenomenal! My two kiddos absolutely loved it when she gave them stickers. Going above and beyond to make my kiddos happy meant a great deal, as a parent. Thank you Eshal for a wonderful experience!

Some of the machines don't work!

I went to sweet frog. Met the sweetest 2 young ladies. Very informative and very conversation oriented and compassionate about their service. Yogurt here is always good. Came in before and I have a Jewish family. We went on the yogurts website for ingredients, service were very helpful about ingredients and if their toppings are kosher/ gelatin or not.

Atmosphere: 4

Food: 4

Service: 4

I went to sweet frog. Met the sweetest 2 young ladies. Very informative and very conversation oriented and compassionate about their service. Yogurt here is always good. Came in before and I have a Jewish family. We went on the yogurts website for ingredients, service were very helpful about ingredients and if their toppings are kosher/ gelatin or not.

Everything I visited the one in Catonsville tje young ladies are sweet, kind and very professional. I drive from the city to the one in Catonsville at least once a month. I truly love the raspberry!!

Atmosphere: 5

Food: 5

Service: 5